Tag: Starting

10 Steps For Starting a Car Wash From The Ground Up – Tommy Car

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10 Steps For Starting a Car Wash From The Ground Up

As a 40 year veteran car wash equipment manufacturer and site developer, we’ve seen it all. We know what a daunting and potentially confusing process starting a new car wash can be. What comes first? Prospecting site locations? Securing financing? Assessing your market? How soon should you begin marketing? How long will the process take?

While we certainly can’t cover everything you need to know to start a car wash in a single post, we can take a few words to cover what we feel are the 10 most important steps to launching your own car wash business.

1) Location is Everything Go Scouting

Car washes aren’t automatically successful. Great care must be taken when selecting the location on which you want to build. Our Site Model Pages have in-depth descriptions of location criteria to consider (including population, competition, street types, car counts, and more) and our site development services can help you select and approve the best locations available in your area.

Start by driving around your target area, paying close attention to the relative traffic, types of local businesses, and anything that looks for sale. Get a feel for your potential market. You should also visit a commercial real estate MLS like Loopnet.com or many others. Be sure to take your time and never rush into a purchase.

2) Review the Competition

Try to get a feel for the local car washes in the area. How many customers do they have and how aggressively are they marketing? What will they do when you open your wash? Can they afford a multi-million dollar renovation to bring their wash in line with yours? Are they debt free and can they cut prices to outcompete you (with your interest payments) in the short term? Are their customers frequent users and very loyal—or are they waiting for something better?

Entrenched local competition can be dangerous, even for Totally Tommy buildings, and selecting a location with some elbow room between you and competitors is important. But don’t worry too much about single stall automatic car washes or local fundraisers—you’ll be working in a completely different weight class.

3) Do the Paperwork

Find out what local city or county department handles business licenses and request an application, as well as information on local utility usage codes, insurance requirements, tax rates, and other requirements for opening a business. You will also need a Taxpayer Identification Number and you should use the U.S. Patent and Trademark Office’s trademark search tool to check your brand then register to claim it.

Each area and city has different rules, so make sure you take the time to understand everything and keep your business in line. If you can, also get information on local sanitary sewers (for your waste water), utility prices, water usage limits, and other regulations.

4) Planning and Approval Process

Set up a meeting with the city planner. Show them a rendering of your concept and try to get verbal approval of the design—or a list of probable issues to address. If you have approval you can set up a formal meeting to present your plans and have them voted on at a city council meeting. With luck, your Totally Tommy building with its modern style, efficient design, and great investment potential will blow them away! Try to be friendly, optimistic, and down to earth. If the city gets on board with your project it can make the whole process move along more smoothly.

5) Research Car Washes

Tour as many successful car washes as possible to see what makes them tick—especially if you haven’t been in the business very long. Check out automatic car washes, partially automatic, express, detailing, and other washes to see how they differ from one another. Operations, promotions, pricing, services, demographics… Try to learn as much as you can and develop as deep a background as you can with operations, staffing policies, equipment repair, and customer management (aka, complaints ).

To help out, our team has training available to teach you everything you need to know BEFORE you’re trying to run your wash on hot days with long lines.

6) Operations Decisions

Will you run your car wash independently or will you have a franchise, LLC, or S-corp? There are many models, each with pros and cons. Franchises offer support at the cost of a residual. Solo operations offer total freedom but deprive you of much-needed backup and brand awareness. How much personal involvement are you looking for? If you plan on hiring a manager instead of handling things yourself, make sure he or she has the necessary qualifications and is heavily invested in your future success.

7) Make a Business Plan!

Your car wash business plan (click for outline) should focus on both long term and short term operations. Use a professional service and remember that the more detailed, thorough, and researched your plan is, the better it will look to investors or your bank. Include costs (up front and overhead costs), planning for building to long-term revenue management, and marketing strategies (launch and long-term). Professional proforma companies are ready to help and our team is also standing by with years of experience to back up our advice.

8) Get Financing

This is likely the most challenging step, and your success here will largely depend on how well you’ve researched and prepared your business plan ahead of time. A solid revenue model can help convince investors to put up the capital for your new car wash business, so be prepared to demonstrate that you need enough funding for a truly high quality car wash facility and equipment with great return potential. You will also need a convincing resume with business and/or car wash experience, and a solid marketing plan.

9) Build the Right Wash

Car washes thrive when they capture the attention of the local market and are designed to make turning in, purchasing a wash, and moving through the tunnel as quick and easy as possible. The Totally Tommy building is the best way to do just this, drawing huge numbers of passing customers with a great looking building, perfected layouts, and a full and fast service menu. Proven in scenarios around the country, every component of this facility design has been carefully thought out to create a single, cohesive investment that pays off. From our towers to our pay system, deceleration lanes, glass walls, stainless steel equipment, and clear roof, everything is designed to project sophistication, professionalism, and value. So why waste money reinventing the wheel, and why risk building a second-best wash when a Totally Tommy wash is waiting for you?

10) Market your New Business

Customers don’t know what they don’t know, so don’t just expect them to line up without any effort on your part. Make sure to let the community know about your wash ahead of the grand opening with onsite advertising as well as print, radio, local web, and possibly TV advertisements. You’ll begin to build a curious customer base who will drop buy and tell their friends and family afterwards. $15,000 or $1 / car for initial marketing including billboards, mailings to 5 mile radius, promotional washes, and radio commercials is a good place to start at your launch and $.10 / car is a standard ballpark long-term rate for the future. One or two day Social media campaigns (incentivize customers with free washes for best results) can also be highly successful. Be prepared to collect feedback and adapt your marketing program for the greatest possible effectiveness moving forwards.

Launching any business, and especially a brick and mortar car wash filled with high-end technology, is a complex and daunting prospect. But don’t worry. The team at Tommy Car Wash Systems has hundreds of washes behind us with thousands of installations and developments. We know the steps you’ll need to take to get your wash planed, approved, built, and operational, and we’ll help you turn a fantastic business opportunity into an even better reality.

Tommy Car Wash Systems

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What business to start in 2015: Starting a business advice and business ideas #new

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What business to start in 2015

The desire to become your own boss and work for yourself is growing and in election year the economy will inevitably be a key policy battleground, meaning small business-friendly pledges will be made.

With signs of revival and chancellor George Osborne’s recent promises of renewed business support and an extra £1bn funding for regional growth some might argue the climate for starting a business has never been better, making 2015 a great time to take the plunge.

Action point: Need a loan to start a business of your own? See how we can help here and here

This appetite for starting a business isn’t just hype; StartUp Britain reported a record 581,173 new businesses for 2014. markedly higher than 2013 and 2012, and the UK’s eco-system appears to be in good health with ONS figures showing a 6% drop in the number of British firms leaving the Companies House register.

Britain is expected to be the fastest growing G7 economy in 2015 – the IMF has predicted a 3.2% overall rise – and while London remains the start-up capital. regional start-up hubs are beginning to flourish with Manchester, Birmingham and Glasgow fast gaining reputations as top cities to start a business in .

It’s on the back of these positive indicators that we look to the coming months and the hot sectors and businesses opportunities that could prove fruitful for those looking to start a new venture. We’ve studied and assessed businesses which are gaining market traction, sought insight from leading research bodies such as Mintel, and analysed consumer trends to bring you our predictions of 14 top businesses to start in 2015.

From foods and fitness to technology, cycling, and even cafes with a twist, there’s a host of start-up prospects to suit a range of skills and backgrounds and this extends to part-time businesses that can offer supplementary income such as starting a niche social network .

With the freelance workforce now over four million strong and more firms than ever before looking to hire freelance talent, we’ve also identified opportunities for freelancers and “solopreneurs”. This includes starting up as a growth hacker ; a combination of smart marketing and tech development which is becoming increasingly sought after in the start-up world.

While several of the business opportunities listed aren’t new, the potential to innovate and target an established market with a disruptive new solution – take protein products for instance – are plentiful.

Follow the buttons above and below to find out what business you should start in 2015…

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Starting a business from home #franchise #business

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Starting a business from home

Home-based businesses are a popular option for many types of smaller business. Generally the costs will be lower and you can avoid travel expenses. You also have the freedom and flexibility to work the hours you choose in an environment that you create yourself.

Advances in technology mean that many kinds of business can be run from a home base.

This guide will help you decide whether starting a business from home is right for you. It also suggests options you may want to consider when starting a home-based business.

You can get support for starting a business by using the MyBusiness app. Get the MyBusiness app from the App Store.

Becoming a home business owner is a common choice for people who only need a small office. They may spend most of their time working on their clients’ premises.

However, working from home may not be an option if it significantly changes the use of your home, or affects your local area, for example if you have lots of visitors. If you rent your home, your lease may include restrictions on using it for business purposes.

Advantages and disadvantages of home-based business

The major advantages are that you:

  • don’t have to spend a lot of money on office rental or office purchase
  • save time and money by cutting your commute
  • can be flexible around the hours you work

The disadvantages are:

  • it may prove difficult to keep work and home-life separate, and there may be domestic distractions and interruptions
  • a lack of contact with other people and businesses
  • you might end up working long hours
  • your mortgage, home insurance and tax situation may be affected

Addressing the disadvantages

It’s important to keep your home and work life separate, especially if you have a family.

If you’re feeling isolated from other people, Business Gateway and other organisations can provide you with details of networking events. You can also network with other businesses using social media .

If you do not yet have a home business idea, ask yourself three questions:

Is there a gap in the market? Have you tried to buy something that you just can’t find? Others may be looking for that product too.

What is my passion/skill/hobby? Can you find a way of making a living from it?

Can I do something better? Have you seen someone offer a product or service that you think you can offer better yourself?

Popular home business ideas

Consider opportunities in your local area for services such as child care, tutoring, translation, editorial services, dog walking and alteration services.

Other common home-based businesses include:

  • consultants
  • website designers
  • arts and craft makers
  • publishers
  • caterers
  • virtual assistants who provide professional assistance to clients from a home office

You could also consider investing in a franchise. The benefits of being a franchisee are that you are your own boss but also have the benefit of working with a central team. There are a growing number of home-based franchise opportunities that you can explore.

Working ‘five to nine’

You may want to consider starting a business while in full or part-time employment, using the evenings and weekends to build your business. This means that you will have money coming in while your business finds its feet. However, you might find it difficult to manage the extra hours and the extra work.

Your business plan

Once you have worked out a business idea, you need to create a written business plan .

You may need to buy, lease or rent equipment for your home office and any materials you need for the service you are supplying.

Finding and keeping in touch with customers can be a major issue, so investing in a good computer with relevant software and a broadband connection may well be a priority for you.

The most common costs to consider when starting out are:

  • a computer
  • broadband access
  • mobile phone
  • office desk or chair
  • business cards
  • stock – if you’re supplying products

When you’re factoring software packages into your start up costs, consider much cheaper or even free options – open-source software such as OpenOffice, Zoho, Google Docs and StarOffice.

Your work environment

It’s important to create dedicated work space – it allows you to work without distraction and close the door on work at the end of the day.

Workspace priorities

You might consider marking the area you use for work. A spare room with a lockable door or an outbuilding are popular choices enabling home business owners to:

  • deal with clients in a professional manner
  • resist demands from other members of the household
  • keep work equipment separate from home equipment

Allocating part of your house as a workplace can have tax and insurance implications.

You can create a space to call your own by:

  • using office equipment in a general area of the house and putting it away when not in use
  • housing your workstation in a cupboard, wardrobe or under-stair space with lockable shutters or doors

Work equipment and workstation setup

When setting up your work area you may want to consider:

  • a fully adjustable chair and desk suited for computer use
  • that your desk should be big enough for your computer, keyboard and monitor
  • storage to keep office clutter free
  • keeping your feet flat on the floor and your back straight when sitting at your desk – the top of your monitor should be at eye level

Home business and planning permission

If you’re making substantial changes to your home to accommodate your business it may be prudent to get in touch with your local authority regarding planning permission.

  • complete your tax returns easier and quicker
  • pay the right tax at the right time
  • avoid paying unnecessary interest and penalties

If you’re using part of your home for business, it is important to keep your utility bills to keep track of the amount spent on your business.

If you re running a business from home, it s important to get the right IT systems.

Building a website

Websites are a must-have marketing tool for most businesses, and are particularly important when selling products online .

For more information on building a website, read our guide on web design .

Networking

Social media like Twitter and LinkedIn provide great opportunities to keep in touch with other business owners. This will alert you to business development opportunities and help develop your network with the wider business community.

Email and internet forums can help you network. You can blog on your own website or syndicate articles to other sites your customers are likely to visit.

Working away from home

IT doesn t just allow you to build a professional office at home – it enables you to work on the move. WiFi, smart phones and Skype means that you can work wherever you choose.

Cloud computing provides businesses with a way of managing data and software requirements over the internet – in the cloud . This makes your business information accessible from any computer or mobile device with an internet connection and web browser. Cloud computing can provide a cost effective and flexible solution to your IT requirements.

There are many different opportunities that allow you to grow your home-based business.

Outsourcing

You can grow your business without increasing headcount or expanding your premises, by outsourcing, for example:

  • accounts
  • administration
  • telemarketing – for generating leads
  • PR
  • design and copywriting

Developing relationships

The more you communicate with customers, suppliers and other entrepreneurs, the more business opportunities you will identify.

Social media can help you stay in touch with your customers and other businesses.

Meeting spaces

As your business grows, your home may no longer suitable for your business needs. Business centres can provide rented managed workspace and meeting facilities for occasional. These can be found in central locations in many towns across the UK.

For more information on growing your business, read our guide on options for growth .

Want to keep up with business events near you?

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Starting a Business: Choose a Name #mobile #business #ideas

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Choosing a Business Name

Naming your Sole Proprietorship or General Partnership

You may name your business after your own name without having to consult anyone. For example:

  • Jane Smith Landscaping (not Jane’s Landscaping)
  • Joe Doe Plumbing (not Doe Plumbing)
  • John Jackson and Mike Mason Handyman Service (not John and Mike: The Handymen)

A name like Jane’s Landscaping, or a business name that has nothing to do with your name, is considered an “assumed name.” With an assumed name, you should conduct a search with your county Register of Deeds to find out whether someone is already doing business under the name you want.

Naming your Corporation, Limited Partnership (LP), or Limited Liability Company (LLC)

The NC Secretary of State’s Office reviews potential business names. The office may reject your chosen name if it is too similar to another business or if it uses prohibited words.

Follow these steps to choose a business name:

  1. Selecting a name;
  2. Determining if the name is available (see steps below).
  3. Deciding on a trademark or service mark (optional). Register for a state trademark and/or a Federal trademark.

If you have any questions over a corporate name, you should seek the advice of an attorney.

Is the Name You Want Available?

You are responsible for deciding which of these steps you should follow to determine whether the name you’ve chosen for your business entity is available or not.

Once you have chosen a name for your corporation, LP, LLC, or LLP, take some or all of the following steps to determine if the name is available for use:

  1. Check the Secretary of State’s Office to determine if a proposed name is available as a corporate name.
  2. Check the appropriate guide for restrictions regarding such words as bank, trust, mutual, co-op, insurance, engineering, and architect:
  3. Check the Register of Deeds office in your county and surrounding counties for similar names listed as assumed names (“doing business as”) or partnership names.
  4. Search online business directories, city directories, chamber of commerce lists, etc. for similarly named businesses in your area.
  5. Search the Trademark Registration of the NC Secretary of State’s Office to determine if the words which make up your proposed name have been registered as a trademark or service mark under North Carolina law. You may also conduct a trademark search through the U.S. Patent and Trademark Office for similar Federal trademark or service mark registrations.
  6. You may also hire an attorney to assist you with forming your business entity.

We strongly recommend that you make sure you have received all of your final incorporation papers from the NC Department of the Secretary of State before you print supplies such as checks, stationery, signs or any other printed items.

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Starting a Small Business – Youth Central #business #credit

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Developing a business idea

Having a great business idea is the easy part. Turning that into a successful business takes a whole lot of planning, research and commitment.

Why start your own business?

Despite the hard work involved, starting your own business can be a very rewarding experience. Consider these reasons and come up a list of your own:

  • To be your own boss
  • To be able to work flexible hours
  • To develop your own creative ideas
  • To take advantage of a market that you think you can provide for

The Business Victoria Website has information about how to start a business (new window) is a great interactive way to find out what s involved.

Will my business idea work?

Define your business idea and write down answers to these questions:

  • What is my business idea?
  • What skills do I have?
  • Will people buy my products or services?
  • How much will they pay for my products or services?
  • Who are my competitors?
  • How can I do things differently?
  • How many sales will I make in my first year of operation?
  • What kind of expenses will there be?
  • Can I make enough money to keep the business and myself going?

Start researching your industry and your market. Your business idea will take shape when you conduct your research and start writing your business plan.

Writing a business plan

Careful research and planning is the key to making your business idea a success. A business plan not only provides a map for implementing your business idea, it s really helpful when you re trying to get financial help.

Having a well-developed business plan can convince people you re seeking help from that you are serious about your idea and that you know what it will take to make that idea work.

Starting a business without a business plan is like going on a road trip to a place you ve never been before without a map or enough petrol in your tank.

Visit the Business Victoria website (new window) for more information and templates on writing a business plan.

Links

Business Victoria – Starting a Business Checklist
Facts about starting and running a small business.

Australian Bureau of Statistics (ABS)
Develop a demographic profile of your target market. Examine an industry relevant to your business idea or check out an overview of small business in Victoria.

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5 low cost business ideas to start at university: Starting a business advice and

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5 low cost business ideas to start at university

Some of the world’s most famous entrepreneurs started businesses while at university; Mark Zuckerberg, Bill Gates, Sergey Brin, Larry Page – the list goes on – so what’s stopping you from starting up whilst studying?

According to recent research from Santander. over 80,000 UK university students currently run businesses while studying and collectively generate turnover of over £44m. Impressive to say the least. What’s more, over a quarter of this number plan to turn their businesses into a full-time career upon graduation.

Action point: Need a loan to start a business of your own? See how we can help here and here

Dubbed “student start-ups”, budding young entrepreneurs are maximising on being within the university environment to launch a start-up and fund their education, pursue interests, and gain “invaluable work experience as a result of their entrepreneurial ventures”.

A report from Direct Line for Business also emphasised the fact that entrepreneurialism is alive and kicking in UK universities. It found that more students than ever before are now starting businesses, with popular undergraduate start-ups ranging from creative businesses like clothing design, to hospitality and events promotion and tech-focused firms such as software development.

And it would seem that there has never been a better time to start a business while at university, if the growing number of initiatives to encourage student entrepreneurs are anything to go by.

Earlier this year, Europe’s largest student start-up event opened in Liverpool hosted by the National Association of College University Entrepreneurs (NACUE), Mercia Fund Management launched a tax efficient fund for university spin-outs, and a number of universities have been actively doing their bit to promote enterprise. For instance the University of Southampton recently held a student hackathon to find great software concepts.

With 2015 a golden age for student entrepreneurs, we’ve compiled a guide to five of the top low-cost businesses to start at university, including case study examples from a number of high-profile university entrepreneurs that have scaled their ideas into successful businesses.

To help you get your university venture off the ground, you’ll also find a handy summary of the funding and support that is available to student and young entrepreneurs in the UK.

Click the buttons above or below to find out more about the best low cost business ideas to start while at university…

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How to start a dog walking business: 4 simple steps: Starting a business advice

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How to start a dog walking business: 4 simple steps

With recent figures showing that Brits spent more than £4bn on their beloved pets in 2015, you’d be barking mad to think the recession has impacted on the UK’s pet spend.

Action point: Need a loan to start a business of your own? See how we can help here and here

Marking a 10% increase on pooch spending from 2010, it’s not only large retailers benefitting, with many entrepreneurs realising there’s opportunities to be had in the pet industry.

The average dog walker now earns 20% more than the average UK salary. so it’s clearly a viable and potentially profitable business opportunity.

Of course you’ll need to have a genuine interest in dogs as well as a good knowledge of the various rules and regulations surrounding the industry – and it’s a fairly business marketplace.

However, with plenty of doting pet owners out there, finding a good niche can still present great opportunities.

Sound interesting? Then read our four simple steps to help you become top dog in the industry.

1. Experience is essential

While it’s not imperative to have a career background with animals, you should at least be confident around dogs and at the very least have experience in walking a family or friend’s pet.

The Kennel Club’s guidelines for people working with dogs advises “strong interpersonal and communication skills”, as well as “a high level of fitness” and, naturally, “an affinity with, and understanding of dogs” for anyone wishing to pursue a career with man’s best friend.

If you’re in need of experience in handling dogs, you might want to consider volunteering at your local kennels or rescue centre. They’ll often house a good range of dogs of various sizes, age and temperament, so you’ll be fit to face whatever comes your way.

Consider attending courses in animal first aid, pet medication or even animal psychology as gaining a diploma or certificate in any of these would showcase your commitment to the dog’s welfare and impress clients.

2. Remember, it’s a business

While any animal lover might feel like they’ve died and gone to doggy heaven, remind yourself that your dog walking business is just that – a business. As such, you’ll need to possess all the regular entrepreneurial skills required for founding and running a successful company.

Having a basic understanding of bookkeeping is important as you’ll need to be able to balance your own books and fill in your self-assessment tax return. Remember that this is your livelihood and not a hobby, your income should reflect this.

Similarly, a good understanding of marketing and self-promotion will be needed to get your business off the ground.

Finally, an ability to network and negotiate with both your customers and local animal industry is key. Never underestimate the potential for clients to try and negotiate price or you could find yourself working for substantially less than you might have hoped.

3. Be aware of the rules and regulations

Although there are relatively few regulations specifically targeted at dog walkers, businesses providing a service must get public liability insurance.

If this is the start-up business idea for you, be aware you may have to deal with dogs injuring other dogs or people while in your charge.

It’s vital to have the right insurance cover to deal with legal claims, should they arise.

They can help provide you with support and advice on dog walkers insurance and training, plus your membership will give your clients confidence.

To ensure you abide by key regulations, Narps suggest you should:

  • Meet owners prior to the first booking
  • Restrict the number of dogs walked to no more than four at a time
  • Keep records of all work undertaken
  • Protect clients’ personal information

All dogs in public must wear a collar with the owners name and address on it and you could be fined up to £1,000 if you fail to clean up its faeces.

While not the most exciting element of running your own business, it’s crucial you keep abreast of the latest rules and regulations to ensure you’re not jeopardising the safety of others or the reputation of your business.

4. Find a niche in the market

Given the popularity of setting up a dog walking business, it’s very probable you’ll have to find a niche to distinguish yourself from the crowd.

Above all else, carry out market research and see if there’s actually room in your area for another dog walker.

A simple google search or contacting NarpsUK will help a lot in this regard.

Consider offering pet sitting as well as dog walking. Much like babysitting, you’ll mind your client’s pets at their home while they are away, as well as feeding them and attending to any medical needs such as medication or fulfilling dietary requirements.

Having a diploma in pet medication would be advantageous in this instance as it would allow you to cater to a specific group of dogs.

Provided you are properly trained, you could also offer grooming services such as hair cutting or washing.

Offering one-to-one intense sessions with larger dogs could also widen your appeal.

Some dogs simply won’t be satisfied by a trip around the block and will require a more strenuous workout.

For more information on starting a dog walking business, take a look atour in-depth guide to help you prepare for the launch of your start-up.

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How to Start a BPO (Business Process Outsourcing) in India #how #to #start #a

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How to Start a BPO or Call Center in India

To start a BPO in India the entrepreneurs need to register with NASSCOM who will consequently verify the applicants’ integrity and then certify the organization. The owners should also set up a business development team that is capable of doing good research on the web and also analyzing the available information.

Steps involved in starting a new BPO

Create a new business plan

The owners always need to have a proper business plan in order to set up a successful BPO. Ideally, they should go for a BPO market segment where they have the requisite skill. They should also have a clear idea about the number of clients they will want to deal with at various stages of their operation.

To start with, the entrepreneurs should provide these companies their resumes as it is crucial to have a proper profile at the initial stages. They should also be ready to make minor adjustments to their desired pay structure at these stages. Following are the major components of a business plan:

  • Business goals
  • Logistics
  • Financial requirements
  • Staffing plans

Application process

The application form for a Business Process Outsourcing entity differs with respect to various entities. With some organizations, the application procedure is easy as they have online application forms that can be filled out.

In case of other companies, the owners need to get in touch with them directly and then arrange for a meeting where they will be able to highlight their abilities and experience. The owners should remember that with higher complexities their chances of success and staving off competition will be better.

It has often been seen that companies take a lot of time to reply. The entrepreneurs need to keep track of any progress in this regard. At times, they need to take the initiative and call up the companies where they have applied and get the latest information regarding their application.

The following table provides a comparative representation of the application procedures necessary for domestic and international call centers for Department of Telecommunications of India:

Domestic call centers

International call centers

Demand draft of specified amount drawn in favor of Pay and Accounts Officer (HQ) DoT. This is used as processing fee.

Demand draft of specified amount drawn in favor of Pay and Accounts Officer (HQ) DoT. This is used as processing fee.

Address of every location connected with leased lines or PSTN lines with incoming facilities only

Address of the location of every Indian and international terminal with IPLC connections

Bandwidth of lines that have been taken on lease

Bandwidth of lines that have been taken on lease and the reasons to justify the same

Amount of call center seats

Amount of call center seats

The organizational Memorandum of Article of Association

The organizational Memorandum of Article of Association

Schematic representation of the call center plan and total details of equipments being used

Schematic representation of the call center plan and total details of equipments being used

Name of clients. If clients are yet to be procured then the information can be provided prior to starting the service

Name of clients. If clients are yet to be procured then the information can be provided prior to starting the service

Nature of business operations

Proof of business type and contracts signed with end customers

Collecting important details

When an entrepreneur is trying to make repeated applications to a client that is yet to come back with an answer, they can highlight the following aspects:

  • Weekly market statistics
  • Mailing memorable items on a regular basis – this can include holiday postcards and sports schedules
  • Promotional items that have the applicants’ contact information and company logo

It is crucial that the lenders and banks have a positive image of a BPO. The entrepreneurs can start operations by researching for an updated list of companies that need to hire BPOs. The best way to achieve this is to procure a list from a well known provider of such information.

Important business decisions

The basic factor in starting a successful call center is deciding its nature of operations. Following are the major options available in this regard:

  • Inbound
  • Outsource
  • Outbound

Guidelines for starting a new BPO

The call centers are registered, as per the company established rules, under the Other Service Provider category. They can serve Indian companies on a non-exclusive basis. To start with, they are allowed to operate for a maximum period of 20 years following registration.

The call centers can avail 100 percent foreign direct investment. But they need to make sure that they inform the relevant authorities before they change the equity structure or their Indian or international partners. The applicable regulations also have to be followed in this regard.

The resources can be procured from authorized sources only. The local leased lines need to be taken from certified service providers and the IPLC has to be collected from certified operators of International Long Distance services.

The service providers normally assess the network diagram and provide resources to the OSP. This is done according to terms and conditions of the approval and prevalent policy guidelines pertaining to the concerned service provider. The service provider and the OSP, both, will be held accountable in case there is a violation of rules.

Normally domestic call centers are allowed to be set up on separate infrastructures. But requests for establishing a call center on an existing private network are judged on a case by case basis.

Two domestic call centers of the same organization can be interconnected but only after obtaining the necessary permission from the DoT. The permission is provided in case of the following situations:

  • Redundancy
  • Load balancing
  • Back up

However, domestic call centers are not allowed to interconnect with their international counterparts. PSTN connectivity is also not allowed in the following cases. They are allowed to handle both inbound and outbound calls.

The Indian end of an international call center is allowed to avail IPLC and internet connectivity in the same LAN. However, this permission is provided on the grounds that there shall be no transfer of data and voice traffic from the ISP through the call center’s IPLC.

If the company wants to increase an approved IPLC’s bandwidth then it can approach a certified ILD directly and inform the DoT within 15 days of the same. In case, it wants to add or change the POP, then the application needs to be sent directly to the DoT itself.

International call centers are allowed to interconnect with “Hot Sites” for getting back up and operating during any disaster. However, this permission is only given if international call center owners have provided the following facilities:

  • An exclusive router or server at the hot site
  • A locally leased line that connects the IPLC provider to the hot site
  • Local lease lines to the dedicated server at the hot site

The hot sites can only be used during the disaster. The process involves a request to the IPLC provider to change the IPLC towards the hot sites. In such circumstances, the DoT has to be informed as well.

The international call centers belonging to the same company can also cross map their seats for using them during any disaster. Under normal circumstances the actual call center will use all the seats but in abnormal situations they will have to leave the cross mapped seats for the other international call center. The DoT has to be informed in these cases as well.

Last Updated on May 25, 2015

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Young entrepreneurs: Starting a business advice and business ideas #top #business #schools

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Young entrepreneurs

The young entrepreneur stories featured in this section show that you do not necessarily need years of experience to start a profitable business. Read the incredible accounts of teenage entrepreneurs such as David Carter, founder of The App Factory, and Bigger Feet creator Oliver Bridges and see how they achieved massive success at such a young age

Key topics

At 18, Jordan Daykin became the youngest entrepreneur to land investment in the Den. Today, his global DIY fixing business is said to be worth £14m.

Shining a spotlight on the UK’s brightest founders aged 25 and under, Startups reveals the business owners set for entrepreneurial stardom this year

The 25-year-old bringing a fresh, tech focused approach to digital marketing

The impressive female entrepreneur swapped reality TV for enterprise, creating a cult jewellery brand loved by A-list celebrities and the royal family

Determined to help people discover great things to try in London and beyond, 25 year-old Malin has built a website with thousands of daily readers…

The 21 year-old creating slip-on shoes worn by the likes of Tinie Tempah and Ryan Reynolds

The 17 year-old entrepreneur who’s built an online media empire from his bedroom

The 21-year-old on a mission to change the world through entrepreneurship by nurturing the next generation of business leaders

The 24-year-old founder of a personalised handwritten communication business on a mission to create employment for millions around the world

The brains behind a social media business which can make anything the number one trending topic on Twitter within 30 minutes.

The venture-backed duo helping teams, groups and charities raise money by connecting them to major brands

From a teenage eBay business to his current ‘on-demand selling service’, meet the serial business owner aged 24 with an eye for lucrative opportunities

Latest on Startups

To celebrate 10 years of its Business IP Centre, on September 27 the Library is holding a free day of workshops from the likes of Julie Deane OBE.

A professional musician who’s preformed alongside the likes of Lana del Ray and Beyoncé – Katie Sayles talks about her new pre-school members’ club

Research from the FSB suggests the introduction of the minimum £7.20-an-hour rate has led many small firms to increase prices and reduce staff hours

App which operates via Bluetooth connected handleba device backed by TrueStart, Seedrs, and mayor’s London Co-Investment Fund

Purple Cow ” rel=”bookmark”>The business book you need to read this month: Purple Cow

With a focus on ‘transforming your business by being remarkable’, entrepreneur Daniel Keighron-Foster advocates Seth Godin’s seminal book

Useful business start up tools

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How to start a vending machine franchise: Starting a business advice and business ideas

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How to start a vending machine franchise

Vending machines are pretty much part of our everyday lives. Drinks, snacks and all manner of personal goods are dispensed into our waiting grasp at the push of a button. But just because this process involves no human interaction doesn t mean the machine did it all by itself.

A vending franchise is the means to this end and it often proves to be a surprisingly varied career opportunity.

What is it?

The world of vending machine franchises is not large but considering the products on offer, it is significant. Unusually among franchises there are a number that can be run on a part time basis as well as full time so you can largely choose your hours. Although be aware this is not the case with all.

Drinkmaster largely does what it says on the franchise. It provides machine dispensed coffee, tea, chocolate and soft drinks as well as soft drinks like orange, blackcurrant and so on.

The franchisee s job is to promote the brand to potential customers throughout a designated territory, deliver products and provide customer care. And although it is their job to grow the territory, they have an existing client base from day one.

SSL International is the parent company of Durex vending, which services mainly pubs with condom vending machines. Unlike the others this is only a fulltime franchise but you make your own appointments so is therefore still flexible in terms of hours.

Some technical aptitude is required for the work as you are required to service machines as well as re-stock and collect money. But to really grow the business, you will also need to find new business so a good way with people is also a helpful attribute.

A Vendor supplies bottled Evian and Volvic flavoured water to any public space that might provide a marketplace: schools, leisure centres and so on. This is really a part time franchise at least to start with 10 machines can be serviced in one day. It is ideally suited to people who want an extra income.

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