What is CRM Software? Webopedia Definition #crm, #customer #relationship #management, #customer #service, #business, #analytics,
CRM software – customer relationship management software
In CRM (customer relationship management ), CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes:
- customer data
- customer interaction
- access business information
- automate sales
- track leads
- customer support
- clients and contacts
- support vendor / partner relationships
- knowledge and training
- assets or resources
While CRM software is most commonly used to manage a business-customer relationship, CRM software systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads. Typically, CRM software is used in the enterprise, however many products scale and can be used in a business of any size.
Today’s CRM Software
CRM software is designed to help businesses meet the overall goals of customer relationship management (see Webopedia’s CRM definition ). Today’s CRM software is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back-end analytical engine. view business opportunities with predictive analytics. streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business.
CRM Software Installations
Customer relationship management software is offered in a number of installations including on-premises (where the software resides inside the corporate firewall and is managed by IT operations), or as web-based (cloud applications) where the software is hosted by a CRM provider and accessed by the client business online via the provider’s secure services.
Top 5 CRM Software Related Questions
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Counselling in Aberdeen #relationship #counselling #aberdeen,coaching #aberdeen,counselling #aberdeen,counselling,relationship #counselling,psychotherapy,coaching,counsellor,psychotherapist,cbt,anxiety,stress,anger #management,bereavement,assertiveness,aberdeen,grampian,scotland
Sally Silvers – Counselling, Coaching & Psychotherapy
COUNSELLING COACHING & PSYCHOTHERAPY
SALLY SILVERS COUNSELLOR & PSYCHOTHERAPIST
offering you a safe, gentle, confidential space to explore what is important to you
Both qualified and an experienced BACP accredited counsellor and UKCP registered psychotherapist working one to one with individuals and with couples on a wide range of issues.
You can find me in Aberdeen at:
48 Springbank Terrace
in Central Aberdeen. Grampian, Scotland.
(Click link for a map)
I also offer some appointments via –
SKYPE, GOOGLECHAT, FACETIME & TELEPHONE
However, generally it is more beneficial to meet in person when possible.
I bring my understanding, warmth and sensitivity to my meetings with you, helping to create a safe space for you to explore your issues and experiences. to enable you to create more life enhancing choices and to live your life more fully.
I offer individual one to one counselling in Aberdeen on a range of issues such as relationships, anxiety, confidence, assertiveness, depression, bereavement, trauma, anger management and self esteem.
I also offer couples and marriage counselling in Aberdeen.
Counselling Coaching & Psychotherapy can help you to improve your relationship with yourself and others and can offer you a space to work on other issues you are experiencing difficulty with in your life.
Counselling Coaching & Psychotherapy Could Help You
If you want to work on your relationship with your self, your partner, a member of your family, a friend or a colleague at work, then giving yourself time and space to explore these issues in a safe environment could help you.
You can contact me in any of the following ways:
Making a difference sensitively
Most people find that our sensitive way of working together in relationship offers them a different experience which in turn offers them a way to make a difference in their own lives, in their relationship with themselves and others.
Counselling Coaching & Psychotherapy Consultations in Aberdeen
I offer an initial fifty minute counselling and/or psychotherapy consultation and assessment in my comfortable room in central Aberdeen.
Following this a therapy agreement will typically be reached which involves regular fifty minute meetings – in Aberdeen or a location of your preference – at a frequency to suit you, usually weekly or fortnightly.
Issues commonly brought by clients to Counselling & Psychotherapy
I have experience of working with a wide range of issues including:
* relationship problems at work and at home
* self regard
* personal growth
* low self esteeem
* loss and change
* feeling down
* trauma and abuse
* anxiety, stress
* life events
* anger management
Frequency and Duration of Counselling Coaching & Psychotherapy Sessions
An open-ended arrangment is often agreed.
Occasionally a fixed number of counselling sessions will be arranged. This may be suitable for brief work, where all that is required is to concentrate on a particular difficulty or relationship issue.
Psychotherapy is usually longer term and involves exploring underlying issues and unresolved conflicts. Periodically, we will review your journey in counselling and therapy with me, both to mark progress and to focus on future direction together.
Coaching assists you in learning what to do to move in your preferred direction, for example when you need to develop insight and learn strategies to enhance various areas of your life.
I am available to offer counselling coaching & psychotherapy during office hours. I see individuals and couples for short, medium and long term work on relationship and other issues.
My Counselling Coaching & Psychotherapy Qualifications
I am an experienced, qualifed and registered counsellor, psychotherapist, supervisor and coach.
My qualifications include:
MA (distinction)Humanistic Person-centred Counselling and Psychotherapy
PG Dip – Supervision
Master Practitioner in Neuro Linguistic Programming & Psychotherapy
EMDR Level 2
EFT Couples Therapy Advanced Training
Flexible CBT – Cognitive Behavioural Therapy
Master Coach – BCI
Certificate in online counselling
PG Diploma (Institute of Personnel and Development)
I adhere to the code of ethics of UKCP, BACP and UKRC
As an individual member of BACP I am bound by its ethical framework for good practice in counselling and psychotherapy and subject to the professional conduct procedure therein.
Relationship Counselling & Psychotherapy in Aberdeen
My practice is a few minutes from Union Street, Aberdeen’s main street and is very close to bus stops and the rail and bus stations. There is ample parking outside my practice situated on Springbank Terrace, Central Aberdeen.
Counselling and Personal Coaching by Email and/or Telephone
While I believe that face to face sessions offer you the best service, it may be that due to work and personal commitments you find it difficult to attend sessions in person.
Perhaps you work in a remote location or work unsociable hours or are at home with young children. Then perhaps counselling by email or telephone or skype would work for you.
I can work with the following issues through email and telephone counselling and coaching.