Business Process Management (BPM)
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OpenText Process Suite offers a unique combination of digital process automation with powerful, flexible process orchestration, content-rich execution, and low-code development. Take advantage of a number of easily customizable and extensible business applications or quickly build completely custom, natively mobile business applications using our low-code application development platform and pre-defined building blocks.
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OpenText digital business applications provide configurable automation to address specific business problems. All of these applications are easily customizable and extensible using the low-code application development environment in OpenText Process Suite. They also benefit from Process Suite s enterprise integrations.
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FAQ: Business process management defined, business process management.#Business #process #management
FAQ: Business process management defined
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out savings and efficiencies and to add additional value for customers and the business. BPM today covers a lot of ground, as social networking applications serve to create new processes on the front end while service-oriented architectures, workflow best practices and BPM tool sets combine to make it happen on the back end.
Join the organizations that are revisiting their business processes in an effort to optimize efficiency and profitability while striving for continual improvement, by learning the basics in this FAQ.
What is BPM?
Business process management is the methodology used by organizations to improve end-to-end business processes. It can span five stages: design, modeling, execution, monitoring and optimization. Typically, it begins by defining the steps that it takes to get something done, improving on those that add value and consolidating or automating the others, then tweaking electronic workflows to match the process maps. This streamlining can be accomplished through system integration using middleware, a service-oriented architecture (SOA) or software packages that assist with process mapping and then connecting the back-end systems involved in a process.
BPM emerged in the late 1990s as a backlash against the early 1990s idea of business process re-engineering (BPR) fueled by Michael Hammer and James Champy’s book Reengineering the Corporation: A Manifesto for Business Revolution. The principles of BPR emphasized gaining maximum control over processes while eliminating waste and redundant resources. BPR did not look at how and if the processes were improving after the organization was drained of all overlaps and redundancies, but the huge cost reductions of these decisions, said Clay Richardson, a senior analyst at Forrester Research Inc. It was a way to downsize.
BPM, unlike BPR, depends on people. Especially in industries where the delivery of services depends entirely on people, the more collaborative human interactions are, the greater the chance for continual improvements. Where BPR dictated the processes from the top down, BPM began the shift of process design from the bottom.
What problems does BPM aim to solve?
Business process management has always been about process agility and operational excellence and pursuing the highest level of cost efficiency. But today, organizations also look to BPM to fulfill more specific business needs.
Optimizing their workforce, improving customer retention, growing the business and maintaining regulatory compliance are a few of the problems areas BPM now focuses on, according to Janelle Hill, business process management analyst at Gartner Inc. Compliance is a perfect example here because it is a process that is not well managed, she said. BPM can show how work happens and provide that more complete audit trail.
To capture this full picture, IT can be charged with logging online conversations, email threads and collaboration across social networking channels to uncover all the workflows involved in a business process.
How are BPM and BPMS different?
Business process management suites (BPMSes) support the BPM discipline. A BPMS is a set of software components showcasing the building blocks of processes. This assembly and orchestration of SOA-designed assets provides perspective and context for many organizations that do not have many SOA-designed services, said Hill. It helps organizations better understand what aspect of a process needs to change.
A BPMS bring together multiple workflows — whether human or system-to-system — in a coordinated view.
Gartner’s definition of a BPMS identifies 10 major features in a BPMS package, including a model-driven composition environment, document and content interaction, user and group interaction and simulation and optimization.
How do BPM and SOA work together?
Although an organization with a solid service-oriented architecture already in place can often pave the way for BPM and BPMS implementation, a relationship between the two is not necessary. BPM focuses on the needs of the business, and SOA is about improving the use of assets within the company — specifically the IT assets, Richardson said.
SOA is the underlying structure supporting communications between services, defining how two computing entities, such as programs, interact. It aims to streamline communications between programs to keep the individual services working together.
This underlying structure is especially important for those organizations that choose to implement a business process management suite, because a well-defined services layer is key to designing processes. BPM is the business language and SOA is the technical language, Richardson said. Once you understand what the challenges are within your organization with SOA in place, you can design business processes to leverage the services that are already there.
How have BPM tools changed?
With at least 100 providers worldwide — from major players like IBM and SAP AG to smaller, pure-play vendors like Lombardi Software Inc., MetaStorm Inc., Appian Corp. and Global 360 Inc. — organizations have their pick of BPM systems and services. Gartner’s magic quadrant includes 22 of them.
Newer tools boast more user-friendly interfaces (model-driven or graphical) that require a lower skill level, thus encouraging all levels of the business to get involved. Social networking has also informally emerged as a collaboration tool amongst co-workers. Social media is the new frontier, filling in the white space that BPM hasn’t been able to cover, Richardson said.
Sharing knowledge across process wikis, reaching out to experts or global partners via online chat, and soon using tools like Google Wave to capture real-time updates in documents and processes have changed the way processes are established. Incorporating multiple layers of a process beyond the boundaries of an established workflow, these enterprise 2.0 tools can actually provide more insight into how work is completed.
It’s not about losing control over our processes, though, Richardson said. It’s allowing collaboration to take place in all aspects of the process to help us define and improve our capabilities and reactions.
How much do BPM tools cost?
Business process management tools will vary in price from organization to organization, given factors such as company size, level of BPM maturity and the type of tool purchased.
For organizations just beginning their BPM journey, cloud-based collaboration tools can help with strategic mapping and planning using business process discovery methods. Bottlenecks in workflow and other areas of inefficiency can be revealed, providing a basis for a business case and an initial plan for your BPM strategy. Lombardi Blueprint ($10 per participant license, per month) and BPM BlueWorks are among the less expensive options available.
How long does BPM take?
BPM is a continual process of improvement and, as such, has no set term. The initial phases of building a business case, developing a strategic plan, getting employees on board and selecting and implementing a tool can take time. But once the ball is rolling, Richardson said, it should be like second nature.
I tell people to look at it as business process improvement because that’s a term people can wrap their heads around, Richardson said. And it gets people thinking about it as a continual process because there is always room for improvement.
Do you have other questions about BPM? Write to us at [email protected]
Digitization has transformed how businesses operate, but what’s its effect on the BPM life cycle?
What Is the Difference Between Business Administration – Business Management, business management degree.#Business #management
What Is the Difference Between Business Administration & Business Management?
- 1 [Business Administration] | Difference Between Business Administration vs. Business Management
- 2 [Business Administration] | Differences Between an MBA a Bachelor s in Business Administration
- 3 [Business Administration Vs. Human Resources] | Business Administration Vs. Human Resources
- 4 [Business Management] | How Beneficial Is a Degree in Business Management?
Administration and management sound alike, but they’re not. Business administration degrees are more specialized, while management students are generalists.
In casual conversation, administration and management sound like exactly the same thing. When you’re planning your career, though, the two represent different paths. Colleges offering bachelor’s degrees in both administration and management portray administration as more specialized, more concerned with the day-to-day details and with business management as operating at a higher level and looking at the big picture.
Specialist vs. Generalist
Business management and business administration bachelor’s degrees have a lot of overlap. Students taking either degree will take courses covering marketing, accounting, finance, business ethics and management. Administrators and managers both need to know the basics of how businesses work, how to manage money and how to market the company’s products successfully.
Business administration students, however, will usually specialize as they work toward their degree. Possible specialties include economics, IT, entrepreneurship and accounting. A student’s chosen specialty determines the course selection.
Business management students take additional courses such as communication, logistics, decision-making and human resources. The goal is less to master a particular field than prepare them with general skills for managing people and projects. Business management degrees can be good for students who don’t have a focused area of interest yet.
In the Working World
In a small business with a small staff, the difference between the two may not matter much. In larger companies with larger numbers of administrators and managers, the differences can start to show.
An administrator’s job is to keep the business, or one section of the business, running day-to-day. Accounting administrators keep the books balanced. IT administrators keep the computers running and hacker-free. Building administrators keep the physical facilities working smoothly.
Managers work at a higher level. They deal with bigger issues, such as expanding the business, acquiring or merging with another company, using new distribution channels and diversifying into new products. Managers set the goals and benchmarks for departments and projects. Administrators put the goals into action.
Given that both degrees give students a broad understanding of business, choosing one or the other doesn’t automatically narrow a student’s prospects. Students who major in administration can still find management jobs if they decide their interest runs more in that direction. The career paths may look very similar right after graduation, when students with either degree often end up in entry-level positions. In the long run, experience and job performance will matter more than which degree a student has.
At the graduate level, the difference between administration and management degrees isn’t as marked. For anyone heading into business, the gold standard of advanced degrees is the Masters of Business Administration. Coursework for a master’s in management or a master’s in business and management covers the same topics and provides similar career training. However, MBM programs are cheaper, and programs vary in standards for accepting students.
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List of Free Online Business Management Courses and Classes
See our list of the top free online business management courses. Learn about what classes are available, what topics they cover and whether you can use them to get college credit.
Online Business Management Courses for Credit
While free online courses generally don’t lead to credit, affordable courses that offer a path to college credit are available. Students interested in earning a degree can find online courses that lead to credit for a nominal fee that is usually a lot lower than the same course on-campus.
Study.com’s Business 101: Principles of Management course can be used as an efficient and affordable route to college credit. Free transcripts for these lessons are available to all students, but if you opt to become a member, you’ll be able to watch all the video lessons taught by business management professionals. Chapters in this course include:
- Management Basics – This chapter covers three levels of management, managerial skills, Mintzberg’s managerial roles and the four functions of management.
- Organizing in Business Management – Topics included in this chapter include organizational design, organizational business structures, work specialization, traditional and contemporary organizational designs and informal organizations.
- Leadership Theory – Subjects explored include Fiedler’s contingency theory, leadership theories, situational leadership and Machiavellianism.
- Strategic Management and Managerial Decision Making – Explore the steps in the strategic management process, organizational decision making, certainty and risk, quantitative decision making and PERT analysis.
- International Management and Contemporary Issues – Learn about characteristics of international managers, globalization methods, regional integration, business ethics and social responsibility.
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Free Online Non-Credited Business Management Courses
Students don’t have to register to access these free online business management courses. Online students can also study at their own pace; however, special software, such as media players and document readers, may be required to access some course materials.
Business Management essay
Business management is essential for me because I have a great desire to successfully manage people and business projects, as well as to develop effective business-related policies. В I want to major in business in order to pursue my BachelorвЂ™s Degree and become a true professional in business management. The reason that I am applying for the scholarship is that it will help me to pay for my academic tuition, academic resources (books, programs, etc.) and spend much more time on my studies.
Today I have to work full time in order to advance myself with a degree in business management. I am currently pursuing my AssociateвЂ™s Degree, but I am not going to stop my education. To become a true professional in business management, it is necessary to learn more about the key business strategies that will help to enhance management practices and develop the proper skills and abilities. I am going forward to achieve my BachelorвЂ™s Degree.
I am currently pursuing a career course that will help me to advance my leadership and management skills and have the opportunity to work in an advanced management field.В My specific academic goals contribute to my professional growth. Some of my academic goals include:
- To develop effective leadership and management skills in order to apply these skills in practice;
- To improve my academic performance in order to become more professional in decision making and goal setting practices;
- To develop good technical skills in order to apply new technologies in business practices;
- To learn more about business management strategies that could be applied in practice;
- To learn how to identify and successfully resolve various organizational and business problems;
- To develop my communication skills that are necessary in achieving strategic goals;
- To learn more about strategic planning in business;
- To use my skills and abilities to continue maintaining a вЂњBвЂќ average;
- To do everything possible to keep satisfactory attendance.
My career plans depend on my academic achievements and work experience. I know that business management is not an easy field to work in. В I will be focused on my professional development. My work experience involves dealing with conflicts within management, problem solving, decision making, critical thinking, discrimination, as well as personal development. I have been well trained to deal with standard operating procedures and implementation of such standards, to satisfy the Department of Defense and be in compliance with the established laws and regulations of our Federal Government.
In addition, I will do my best to develop professional skills in business management practices that will help me to make good management decisions in my future career. To be a good manager, it is very important to develop not only effective interpersonal communication skills, but also good intuition, which helps to make effective management decisions.В I need general knowledge in HR management, finance and accounting operations. I know that BachelorвЂ™s programs in this field are effective in achieving the established academic goals. The greatest pleasure for me would be to pass exams successfully. I believe that my personal skills and abilities will be useful in achieving my academic goals. I am self-confident, hard-working and persistent. I know that to become a good manager I should study hard. I know that a good manager should be competent in three key areas: managing people; managing and developing processes and policies; and managing and developing oneself. I believe that my BachelorвЂ™s program in business management will help me to develop the proper skills to become competent in the above mentioned areas. Today I pay due attention to my personal development. I successfully deal with stresses and conflicts. A good manager should know how to avoid stressful situations which may lead to conflicts in the workplace. Besides, I use my creativity in decision making process to demonstrate the best traits of my character. Innovative ideas in business management provide massive opportunities for successful implementation of the established strategic goals.
Thus, it is necessary to conclude that my specific academic goals and career plans will motivate me to study hard. I know that to become a professional in business management, it is necessary to never give up and be quick about solving any problem or overcoming any barrier.В I realize that my academic and career goals are the essential goals I should achieve in the nearest future. Achieving these goals will help to succeed in the realization of my personal potential in profession and career. Business management practices guarantee professional success if a manager is goal-oriented and creative. One of my great desires is to pursue my BachelorвЂ™s Degree in order to become a true professional in business management. I believe that I will be able to apply my best skills and abilities to succeed in academic performance and become a well-trained specialist. My work experience will help me to be confident in everything I need to do to attain my academic goals and career plans.
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