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Go ahead, be sarcastic, Harvard Gazette, harvard business.#Harvard #business


Go ahead, be sarcastic

Research uncovers creative benefits — yes, benefits — in using sarcasm when people trust each other

Harvard business

Actor Bill Murray’s sarcastic style of humor has made him a favorite subject of Internet memes. New research from Harvard Business School’s Francesca Gino and colleagues finds that sarcasm can boost creativity in those dishing it out and in those on its receiving end.

“Black Man Given Nation’s Worst Job.” That was how The Onion famously announced Barack Obama’s election as president in 2008.

Rather than a feel-good story trumpeting the historic occasion, the satirical publication sarcastically detailed the economic and political mess Obama would inherit (and be expected to mop up) from his first day in office. It was an unexpected and cheeky inversion of the day’s events played for laughs, that also highlighted the sobering reality the nation still faced even after the momentary celebration was over. Implicit, too, was the worry that the ascendancy of an African-American man to a previously unattainable position of global power might turn out to be a hollow victory.

Despite being the lingua franca of the Internet, sarcasm isn’t known as a sophisticated form of wit or a conversational style that wins friends. From the Greek and Latin for “to tear flesh,” sarcasm has been called “hostility disguised as humor,” the contempt-laden speech favored by smart alecks and mean girls that’s best to avoid.

But new research by Francesca Gino of Harvard Business School, Adam Galinsky, the Vikram S. Pandit Professor of Business at Columbia Business School, and Li Huang of INSEAD, the European business school, finds that sarcasm is far more nuanced, and actually offers some important, overlooked psychological and organizational benefits.

“To create or decode sarcasm, both the expressers and recipients of sarcasm need to overcome the contradiction (i.e., psychological distance) between the literal and actual meanings of the sarcastic expressions. This is a process that activates and is facilitated by abstraction, which in turn promotes creative thinking,” said Gino via email.

While practitioners of sarcasm have long believed intuitively that the “mental gymnastics” it requires indicate “superior cognitive processes” at work, the authors say, it hasn’t been clear until now in which direction the causal link flowed, or that sarcasm boosted creativity in those receiving it, not just those dishing it out.

“Not only did we demonstrate the causal effect of expressing sarcasm on creativity and explore the relational cost sarcasm expressers and recipients have to endure, we also demonstrated, for the first time, the cognitive benefit sarcasm recipients could reap. Additionally, for the first time, our research proposed and has shown that to minimize the relational cost while still benefiting creatively, sarcasm is better used between people who have a trusting relationship,” said Gino.

In a series of studies, participants were randomly assigned to conditions labeled sarcastic, sincere, or neutral. As part of a simulated conversation task, they then expressed something sarcastic or sincere, received a sarcastic or sincere reply, or had a neutral exchange.

“Those in the sarcasm conditions subsequently performed better on creativity tasks than those in the sincere conditions or the control condition. This suggests that sarcasm has the potential to catalyze creativity in everyone,” said Galinsky via email. “That being said, although not the focus of our research, it is possible that naturally creative people are also more likely to use sarcasm, making it an outcome instead of [a] cause in this relationship.”

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Of course, using sarcasm at work or in social situations is not without risk. It’s a communication style that can easily lead to misunderstanding and confusion or, if it’s especially harsh, bruised egos or acrimony. But if those engaged in sarcasm have developed mutual trust, there’s less chance for hurt feelings, the researchers found, and even if conflict arises, it won’t derail the creative gains for either party.

“While most previous research seems to suggest that sarcasm is detrimental to effective communication because it is perceived to be more contemptuous than sincerity, we found that, unlike sarcasm between parties who distrust each other, sarcasm between individuals who share a trusting relationship does not generate more contempt than sincerity,” said Galinsky.

More work needs to be done to better understand how the tone and content of specific kinds of sarcasm — such as sarcastic criticism, sarcastic compliments, and sarcastic bantering ― affect communication in relationships as well as the cognitive processes of individuals, Huang adds.

“We hope our research will inspire organizations and communication coaches to take a renewed look at sarcasm,” said Gino. “Instead of discouraging workplace sarcasm completely as they have been doing, they could help educate individuals about the appropriate circumstances under which sarcasm can be used. By doing so, both the individuals involved in sarcastic conversations and the organizations they belong to would benefit creatively.”

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Harvard Business Publishing Company Overview, Harvard Business Publishing Corporate Learning, harvard business publishing.#Harvard #business

Harvard Business Publishing Company Overview

Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, wholly-owned subsidiary of Harvard University, reporting into Harvard Business School. Our mission is to improve the practice of management in a changing world. This mission influences how we approach what we do here and what we believe is important.

With approximately 350 employees, primarily based in Boston, with offices in New York City, India, and the United Kingdom, Harvard Business Publishing serves as a bridge between academia and enterprises around the globe through its publications and multiple platforms for content delivery, and its reach into three markets: academic, corporate, and individual managers. Harvard Business Publishing has a conventional governance structure comprising a Board of Directors, an internal Executive Committee, and Business Unit Directors.

The three market groups: Higher Education, Corporate Learning, and Harvard Business Review Group, produce a variety of media including print and digital (Harvard Business Review, Harvard Business Review Press Books, Harvard Business School Cases, Brief Cases, blogs), events (Participant-Centered Learning Seminars, Custom Events, Webinars), and online learning (Harvard ManageMentor, Leadership Direct, Online Courses, Simulations). Through these publishing platforms, Harvard Business Publishing is able to influence real-world change by maximizing the reach and impact of its essential offering—ideas. Read our corporate brochure to learn more about our business.

Business educators worldwide use course materials from the Higher Education group to add dynamic, real-life perspectives to undergraduate, MBA, and executive education programs. We also offer resources and seminars that support participant-centered learning, the cornerstone of a teaching practice that stimulates students’ thinking and prepares them for future managerial decision-making. The Higher Education web site expedites course planning and direct delivery of materials to students — including cases, articles, online simulations and courses.

Harvard Business Publishing Corporate Learning partners with clients to create world-class leadership development solutions for managers at all levels in global organizations and governments. We leverage the management insight, thought leadership, and expertise of Harvard Business School faculty and Harvard Business Review authors to provide solutions that are relevant to today’s most pressing business challenges. For more than 20 years, we have developed and delivered innovative, technology-enabled solutions that drive meaningful business results.


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Recent News

  • A New York Timesfeature on #metoo highlighted Butterfly Politics author Catharine MacKinnon s long work to make sexual harassment a legally recognized offense and Ashley Judd s role as the butterfly catalyst of the current scandal.
  • In the wake of the Sutherland Springs mass shooting, Carol Sanger, author of About Abortion, spoke to the New York Times about the legal personhood of a fetus in cases of homicide.
  • The Wireinterviewed Upinder Singh about Political Violence in Ancient India.
  • In an in-depth three-part interview [Part I | Part II | Part III], Mehrsa Baradaran, author of The Color of Money: Black Banks and the Racial Wealth Gap, spoke with The Real News Network about the roots of the racial wealth gap after the Civil War, twentieth-century government policies that further entrenched inequality, and the struggles of black capitalism today.

Stay Posted

Harvard business pressBrowse our interactive Spring/Summer 2018 catalog.

Now Available: The digital Loeb Classical Library (loebclassics.com) extends the founding mission of James Loeb with an interconnected, fully searchable, perpetually growing virtual library of all that is important in Greek and Latin literature.

Booksellers and Librarians: Our recent titles are available via Edelweiss.

Off the Page: Visit our multimedia page for video about recent projects and interviews with HUP authors.

Join Our Mailing List: Subscribe to receive information about forthcoming books, seasonal catalogs, and more, in newsletters tailored to your interests.

Harvard University Press offices are located at 79 Garden Street, Cambridge, MA 02138 USA Vernon House, 23 Sicilian Avenue, London WC1A 2QS UK


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Harvard Business School Goal Story, harvard business.#Harvard #business


Harvard Business School Goal Story

In the book What They Don’t Teach You in the Harvard Business School, Mark McCormack tells a study conducted on students in the 1979 Harvard MBA program. In that year, the students were asked, “Have you set clear, written goals for your future and made plans to accomplish them?” Only three percent of the graduates had written goals and plans; 13 percent had goals, but they were not in writing; and a whopping 84 percent had no specific goals at all.

Ten years later, the members of the class were interviewed again, and the findings, while somewhat predictable, were nonetheless astonishing. The 13 percent of the class who had goals were earning, on average, twice as much as the 84 percent who had no goals at all. And what about the three percent who had clear, written goals? They were earning, on average, ten times as much as the other 97 percent put together.

In spite of such proof of success, most people don’t have clear, measurable, time-bounded goals that they work toward.

In the bestseller “Goals!”, Brian Tracy teaches you how to identify in the clearest terms the things you want out of life, then how to make the plan to help you achieve those things. Brian Tracy says there are four reasons why people don’t set goals:

  • They don’t realize about the importance of goals. If the people with whom you spend the most time — family, friends, colleagues, and so forth — are not clear and committed to goals, there is a chance that you will not be, either.
  • They don’t know how to set goals. Some set goals that are too general. These are, in reality, fantasies common to everyone. Goals, on the other hand, are clear, written, specific, and measurable.
  • They fear failure. Failure hurts, but it is often necessary to experience failure in order to achieve the greatest success. Do not unconsciously sabotage yourself by not setting any goals in which you might fail.
  • They fear rejection. People are often afraid that if they are unsuccessful at achieving a goal, others will be critical of them. This is remedied by keeping your goals to yourself at the outset; let others see your results and achievements once you’ve accomplished your goals.

Make a habit of daily goal setting and achieving, for the rest of your life. Focus on the things you want, rather than the things you don’t want. Resolve to be a goal-seeking organism, moving unerringly toward the things that are important to you.


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Executive Education

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Online programs designed to help you master essential business concepts.

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Harvard business publishing

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Online programs designed to help you master essential business concepts.

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Faculty Research

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HBS Book

Entering StartUpLand: An Essential Guide to Finding the Right Job

Jeffrey J. Bussgang

Harvard business publishing

Review of Accounting Studies 20, no. 3 (September 2015): 1122–1163

Speaking of the Short-Term: Disclosure Horizon and Managerial Myopia

Francois Brochet, Maria Loumioti and George Serafeim

Harvard business publishing

Leadership Initiative

Christine Lagarde

Julie Battilana, Carin-Isabel Knoop, Vanessa Ampelas and Noemie Assenat

Harvard business publishing

Featured Case

Zalora Philippines: From Growth to Profitability

Donald Ngwe and Thales Teixeira

Harvard business publishing

Featured Case

Brexit

Laura Alfaro, Jesse Schreger and Haviland Sheldahl-Thomason

Harvard business publishing

HBS Working Knowledge

Healthy Business? Managerial Education and Management in Healthcare

Nicholas Bloom, Raffaella Sadun, Renata Lemos, and John Van Reenen

Harvard business publishing

HBS Working Paper

Mutual Funds as Venture Capitalists? Evidence from Unicorns

Sergey Chernenko, Josh Lerner and Yao Zeng

WHAT WE RE WORKING ON

  • organizational change and adaptation
  • Brands and Branding
  • entrepreneurship
  • strategy
  • growth and development strategy
  • health care and treatment
  • competition
  • marketing
  • business startups
  • Competitive Advantage
  • competitive strategy
  • business strategy
  • Innovation and Invention
  • Corporate Strategy
  • Business History
  • Marketing Strategy
  • technology
  • Decision Making
  • Change Management
  • Restructuring

Highlights from

HBS WORKING KNOWLEDGE

Intermediation in the Supply of Agricultural Products in Developing Economies

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

Business and Sustainability: New Business History Perspectives

New Research and Ideas: November 7, 2017

HBS Working Knowledge »

Initiatives Projects

The Business and Environment Initiative seeks to deepen business leaders’ understanding of today’s environmental challenges and to assist them in developing effective solutions.

The Arthur Rock Center for Entrepreneurship supports Harvard Business School’s mission to “educate leaders who make a difference in the world” by infusing this leadership perspective with an entrepreneurial point of view.

The Global Initiative builds on a legacy of global engagement by supporting the HBS community of faculty, students, and alumni in their work, encouraging a global outlook in research, study, and practice.

The Forum for Growth and Innovation is designed to discover, develop and disseminate robust, accessible theory in the areas of innovation and general management, in order to create a tighter link between research and practice in general management.

The Health Care Initiative serves as a gateway for health care research, educational programs, and collaboration across all sectors of the health care industry.

The Institute for Strategy and Competitiveness studies competition and its implications for company strategy; the competitiveness of nations, regions and cities; and solutions to social problems.

The Leadership Initiative undertakes cutting-edge research and course development projects about leadership and leadership development, both within HBS and through collaborations with other organizations.

Faculty members from Harvard Business School and Harvard Graduate School of Education launched the Public Education Leadership Project (PELP) to create and disseminate knowledge about how to manage urban school districts.

The Social Enterprise Initiative at HBS applies innovative business practices and managerial disciplines to drive sustained, high-impact social change.

The U.S. Competitiveness Project is a research-led effort to understand and improve the competitiveness of the United States. The project is committed to identifying practical steps that business leaders can take to strengthen the U.S. economy.

From Our Blogs

Harvard business publishing

Here’s the story:Alabama adopts a paid leave program for organ donations”Under a new state provision, a permanent employee with at least one year of state service may be granted living donor leave, with

Harvard business publishing

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the caues of these fees as well as the tactics OTAs have used

Harvard business publishing

Discussing President-elect Trump’s comments on the pharmaceutical industry with Bill George, Harvard Business School senior fellow and former Medtronic CEO.

Faculty Positions

Harvard Business School seeks candidates in all fields for full time positions. Candidates with outstanding records in PhD or DBA programs are encouraged to apply.

Faculty in the News

By: Amy Edmondson

Harvard Business Review, 09 Nov 2017

Re: Deepak Malhotra, Michael Luca and Christopher Poliquin

Economist, 09 Nov 2017

Re: Tsedal Neeley

TEDxCambridge, 09 Nov 2017

WGBH: Boston Public Radio, 08 Nov 2017

Re: Michael Luca, Deepak Malhotra and Christopher Poliquin


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Faculty – Research – Harvard Business School, harvard business press.#Harvard #business #press


Faculty Research

Harvard business press

HBS Book

Entering StartUpLand: An Essential Guide to Finding the Right Job

Jeffrey J. Bussgang

Harvard business press

Review of Accounting Studies 20, no. 3 (September 2015): 1122–1163

Speaking of the Short-Term: Disclosure Horizon and Managerial Myopia

Francois Brochet, Maria Loumioti and George Serafeim

Harvard business press

Leadership Initiative

Christine Lagarde

Julie Battilana, Carin-Isabel Knoop, Vanessa Ampelas and Noemie Assenat

Harvard business press

Featured Case

Zalora Philippines: From Growth to Profitability

Donald Ngwe and Thales Teixeira

Harvard business press

Featured Case

Brexit

Laura Alfaro, Jesse Schreger and Haviland Sheldahl-Thomason

Harvard business press

HBS Working Knowledge

Healthy Business? Managerial Education and Management in Healthcare

Nicholas Bloom, Raffaella Sadun, Renata Lemos, and John Van Reenen

Harvard business press

HBS Working Paper

Mutual Funds as Venture Capitalists? Evidence from Unicorns

Sergey Chernenko, Josh Lerner and Yao Zeng

WHAT WE RE WORKING ON

  • organizational change and adaptation
  • Brands and Branding
  • entrepreneurship
  • strategy
  • growth and development strategy
  • health care and treatment
  • competition
  • marketing
  • business startups
  • Competitive Advantage
  • competitive strategy
  • business strategy
  • Innovation and Invention
  • Corporate Strategy
  • Business History
  • Marketing Strategy
  • technology
  • Decision Making
  • Change Management
  • Restructuring

Highlights from

HBS WORKING KNOWLEDGE

Intermediation in the Supply of Agricultural Products in Developing Economies

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

Business and Sustainability: New Business History Perspectives

New Research and Ideas: November 7, 2017

HBS Working Knowledge »

Initiatives Projects

The Business and Environment Initiative seeks to deepen business leaders’ understanding of today’s environmental challenges and to assist them in developing effective solutions.

The Arthur Rock Center for Entrepreneurship supports Harvard Business School’s mission to “educate leaders who make a difference in the world” by infusing this leadership perspective with an entrepreneurial point of view.

The Global Initiative builds on a legacy of global engagement by supporting the HBS community of faculty, students, and alumni in their work, encouraging a global outlook in research, study, and practice.

The Forum for Growth and Innovation is designed to discover, develop and disseminate robust, accessible theory in the areas of innovation and general management, in order to create a tighter link between research and practice in general management.

The Health Care Initiative serves as a gateway for health care research, educational programs, and collaboration across all sectors of the health care industry.

The Institute for Strategy and Competitiveness studies competition and its implications for company strategy; the competitiveness of nations, regions and cities; and solutions to social problems.

The Leadership Initiative undertakes cutting-edge research and course development projects about leadership and leadership development, both within HBS and through collaborations with other organizations.

Faculty members from Harvard Business School and Harvard Graduate School of Education launched the Public Education Leadership Project (PELP) to create and disseminate knowledge about how to manage urban school districts.

The Social Enterprise Initiative at HBS applies innovative business practices and managerial disciplines to drive sustained, high-impact social change.

The U.S. Competitiveness Project is a research-led effort to understand and improve the competitiveness of the United States. The project is committed to identifying practical steps that business leaders can take to strengthen the U.S. economy.

From Our Blogs

Harvard business press

Here’s the story:Alabama adopts a paid leave program for organ donations”Under a new state provision, a permanent employee with at least one year of state service may be granted living donor leave, with

Harvard business press

Online travel agencies (“OTAs,” such as Expedia and Priceline) charge hotels fees that can reach 25% or even more. In today’s post, I assess the caues of these fees as well as the tactics OTAs have used

Harvard business press

Discussing President-elect Trump’s comments on the pharmaceutical industry with Bill George, Harvard Business School senior fellow and former Medtronic CEO.

Faculty Positions

Harvard Business School seeks candidates in all fields for full time positions. Candidates with outstanding records in PhD or DBA programs are encouraged to apply.

Faculty in the News

By: Amy Edmondson

Harvard Business Review, 09 Nov 2017

Re: Deepak Malhotra, Michael Luca and Christopher Poliquin

Economist, 09 Nov 2017

Re: Tsedal Neeley

TEDxCambridge, 09 Nov 2017

WGBH: Boston Public Radio, 08 Nov 2017

Re: Michael Luca, Deepak Malhotra and Christopher Poliquin


Tags : , ,

Browse Subjects, Harvard University Press, harvard business press.#Harvard #business #press


Browse Subjects

Harvard business pressNew Books

Libraries

Publishing Partners

Lecture Series

Curated Collections

Harvard business press

Recent News

  • A New York Timesfeature on #metoo highlighted Butterfly Politics author Catharine MacKinnon s long work to make sexual harassment a legally recognized offense and Ashley Judd s role as the butterfly catalyst of the current scandal.
  • In the wake of the Sutherland Springs mass shooting, Carol Sanger, author of About Abortion, spoke to the New York Times about the legal personhood of a fetus in cases of homicide.
  • The Wireinterviewed Upinder Singh about Political Violence in Ancient India.
  • In an in-depth three-part interview [Part I | Part II | Part III], Mehrsa Baradaran, author of The Color of Money: Black Banks and the Racial Wealth Gap, spoke with The Real News Network about the roots of the racial wealth gap after the Civil War, twentieth-century government policies that further entrenched inequality, and the struggles of black capitalism today.

Stay Posted

Harvard business pressBrowse our interactive Spring/Summer 2018 catalog.

Now Available: The digital Loeb Classical Library (loebclassics.com) extends the founding mission of James Loeb with an interconnected, fully searchable, perpetually growing virtual library of all that is important in Greek and Latin literature.

Booksellers and Librarians: Our recent titles are available via Edelweiss.

Off the Page: Visit our multimedia page for video about recent projects and interviews with HUP authors.

Join Our Mailing List: Subscribe to receive information about forthcoming books, seasonal catalogs, and more, in newsletters tailored to your interests.

Harvard University Press offices are located at 79 Garden Street, Cambridge, MA 02138 USA Vernon House, 23 Sicilian Avenue, London WC1A 2QS UK


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