Tag: Communication

What is Business Report? Characteristics of Business Report – Business Communication #sba #loan #rates

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What is Business Report? Characteristics of Business Report

What is Business Report or, Definition of Business Report, Meaning of Business Report-When a report is written for business purpose, it is called business report. It is a little bit different from other reports. It deals with business related information. A business report is prepared containing business related information that assists the management to take better decisions. Some definitions on business report are given below-

What is Business Report

  • According to Lesikar and Petit. “A business report is an orderly, objective communication of factual information that serves some business purpose.”
  • Boone and Other said, “A business report is a document that organizes information and a specific topic for a specific business purpose.”
  • According to Murphy and Hildebrandt. “A business report is an impartial, objective, planned presentation of a fact to one or more persons for a specific, significant business purpose.”

So, a business report can be defined as an organized, written statement of facts related to specific business matter. It helps the interested persons to get insight into the problem and to overcome the problem. Business Communication

Characteristics of Business Report

Business reports carry information on facts related to business activities. The very nature of business report differentiates it from other reports. The unique characteristics of business report are discussed below-

  • Specific Issue. Every report, including business one, is written on specific subject. It is written to fulfill certain need.
  • Pre-Specified Audience. An important characteristic of report is that it has a pre-specified audience. Usually a report is written for a limited number of audiences and the need of the audience is always kept in mind.
  • Specific Structure or Layout. In preparing report, certain structure or layout or format is followed. The layout or structure of report is almost same in every case.
  • Written on Past Events. In most of the cases, the reports are written on past events. Most of the business reports carry the reasons of happing the incident, the ways of recovery etc. Reports are also written in past forms.
  • Neutral in Nature. In drafting reports, impartiality it strictly maintained. No biased or non-objective material is included in it. Biased report may lead to disastrous decisions.
  • Factual Information. Business report is always written based on factual information. The data collected on specific events is factual, not factious.
  • Joint Effort. A report is an outcome of joint efforts of a group of people. No one can personally or solely prepare a report. Now-a-days, in most of the cases, committee is formed containing three to seven people for furnishing a report on certain incident.
  • Orderly Presentation. The information of a report is presented orderly so that the audience can get his needed information from where it is located.
  • Upward Flow. The direction of a report is always upward in the organizational structure. The higher authority normally assigns the duty of preparing reports to their immediate lower authority and after preparing the report, they submit it to their boss or higher authority.
  • Some Additional Aids in Presentation. A report is always presented in an attractive way. In addition, analytical reports contain executive summary, contents and index, necessary charts, graphs and design and conclusion and recommendation etc.
  • Signature and Date. It is customary to put the signature of the reporter with date at the end of the report. If it is prepared by a committee, signature must be given by each member of the committee.

From the above discussion it is found that business report has some unique characteristics. Its helps the respective business people to take pragmatic decisions in specific business areas. There is more information about How to Overcome Communication Barriers in Business .

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Communications Guide: How to Improve Your Communication Skills #business #valuations

#business communication skills

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A Crash Course in Communication Need a quick refresher on effective interpersonal interaction? Two communication experts offer 12 steps to smoother conversations. Lost in Translation Thanks to e-mail, BlackBerrys, and text messaging, the face-to-face encounter is becoming a dying art. Here’s why you should revive it. The Power of Listening How does an old-line manufacturer in a stagnant industry manage to grow 25% a year for 10 years? By taking its employees seriously. Do as I Say: Quick Tips for Masterful Communication Tired of doing all the talking and not having your message get through to your staff? Try these suggestions to improve your leadership communication skills. Just Listen to Yourself Tape yourself to better understand your communications style. Powerful Questions Can Have a Powerful Effect Questions can be one of the most effective communication tools available to us. Do you use questions enough in your day-to-day interactions? When Do You Lie? Strategies For More Authentic, Respectful Communication Lies come in all shapes, sizes and colors. (Ever heard of flat-out, teensy or white lies?) This article focuses on when it’s appropriate, if at all, to lie. 10 Tips for Communicating Change Transition is inevitable, but exactly what you say and how you say it can make a major impact on how change is handled in your company. How to Motivate Employees Kevin Plank, founder of Under Armour, says it is vital to maintain regular face-to-face communication with employees even as a company expands. The 4-1-1 On Constructive Criticism Being critical is easy, and offering criticism seems easier still. Yet constructive criticism – – the more refined and effective brand of critical feedback – – is like an art. Lost in the Translation Tips on communicating with employees who don’t speak English.
How to Say You’re Sorry Apologizing is part of doing business. But do it wrong, and you’ll really be sorry. Tips on Becoming a Good Conversationalist In this excerpt from How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online learn tips for becoming a talk target — someone with whom it is easy to make conversation.
10 Tips for Successful Networking Keith Ferrazzi needs two PalmPilots to keep track of all his contacts, people like Bill Clinton and Michael Milken. But there’s far more to cracking the inner circle of the power elite than just taking names.

Powerful Presentations Small-business columnist Rhonda Abrams shares nine strategies for giving powerful presentations. Reinventing the PowerPoint New tech tools to liven your tired old PowerPoint presentations–and give your online marketing efforts a boost. Perfecting Your Pitch Check out these tips from entrepreneurs and business experts on creating pitches that can help you raise capital. More Power Than Point PowerPoint (or “presentation software”) has become the lingua franca of American business. It’s also become the problem with American business. Best of the Net: Power Brokers When it comes to presentation software, most users agree there’s one clear standard. We’ve found some Web-based resources to help you make your point. Captivate Audiences with Powerful Presentations Do you want your speeches to pack a punch? Professional speaker and speech consultant Patricia Fripp offers ideas on humor, movement, and vocal techniques. Short and Sweet: Mastering Quick Presentations Called on to make a brief speech? Professional speaker and speech coach Patricia Fripp offers tips for saying what you want, short and sweet. Present Before You Propose Improve your presentation by saving handouts until the end. Finding the Perfect Pitch Watch three rookies gear up for the investor presentation of a lifetime. The Seven Habits of Highly Effective Presenters Entrepreneurs learn pretty quickly that making a verbal pitch to investors is very different from submitting a written business plan. Here are seven good practices gleaned from a venture-capital boot camp. Elements of a Winning Pitch A presentation to potential investors in your business — to family, friends, or angels — should include most of these elements.

Escape From Meeting Hell It’s time for another soul-sapping, oxygen-depriving, time-wasting, mind-numbing company meeting. Or is it? We offer 15 clever solutions to the problems with most meetings. Meetings Go Virtual Web conferencing and other collaboration technologies — tools that help people work with one another through their computers — have become more available and affordable. This is a boon for smaller companies whose only previous collaboration option was to gather workers in a room with coffee, donuts and a whiteboard. Meetings 101: Was That a Good Meeting, or a Bad One? Five simple factors that help ensure every meeting is a good meeting. Tools for Boosting Communication Effectiveness Tips on how to boost the effectiveness of communication in meetings, during change initiatives, and in interviews. Advice on Getting the Most Out of Meetings Keith Lamb shares some advice on getting the most out of your meetings. Cure the Sick-Meeting Ills Ineffective meetings may be wasting time and lowering morale. Two communication experts offer seven strategies for dramatically improving your meetings. How to Manage Meetings More Effectively A look at companies that hold unique meetings for developing products, building camaraderie, generating ideas, and reviewing employees’ needs and achievements.

Writing and Organizing a Winning Speech Public speaker and speech consultant Patricia Fripp suggests following one of two basic outlines for your speech. She also offers speechwriting tips. Polishing and Rehearsing for a Perfect Presentation You’ve written a speech, but there’s still work to do before delivering it. Patricia Fripp gives six suggestions for making sure your speech hits home along with several ideas on effective rehearsing. Deliver a Stellar Speech Powerful presentations happen when you check out the room in advance and work to connect with the audience when talking. Patricia Fripp offers ideas for ensuring that what you say is a smashing success. No More Pre-Speech Jitters From virtual reality therapy to positive visualization, we’ve got relaxation techniques to help offset your fears of public speaking. Free Speech Preparing for a big speech? Resources on the Web can help.

Work through Writer’s Block Need help working through some written projects? Two communication experts offer eight tips for clear and effective writing. Writing Well on the Web Content is king. Here are easy ways to make your website more reader-friendly. Polish Your Prose Poor grammar and punctuation in proposals and reports could cost you business. How to Blog The trick, say experts and longtime bloggers, is restraint. “For marketers, it’s about being more authentic, which is so ironic,” says one analyst.
How to Drive Traffic to Your Company’s Blog Driving traffic to your small business’ corporate blog takes equal parts old-fashioned marketing and contemporary Web tools.

Troubleshooting

Are You Assertive or Aggressive? Assertiveness is the skill that tops the list for success or failure in any workplace situation. Learn how to be more assertive — not aggressive — and apply it to your interactions. Get Your Point Across without Being Rude Is your communication style a little rough around the edges? Here are five techniques for saying what you mean without making enemies in the process. Communicating When People Leave You Speechless Improved communication is a nice idea, but can it work in the real world? Take a look at these real-life business issues and suggestions for better communication that may lead to better business.





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Business Communication – Scholars University #business #contracts

#business communication

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Business Communication

Product Description

Business communication is a practical course of techniques for clarifying purpose, understanding readers, and organizing ideas. Through in-class writing exercises, it introduces you to common formats such as the memo, letter, and report. Vocabulary development, greater mastery of grammar and punctuation, mechanics and style, and proofreading are addressed. Also incorporated into this course are business terms commonly known as ‘jargon.

The comprehension of soft-skills within commerce is essential. This course will introduce you to strategies successful business professionals employ for a variety of situations. You are exposed to techniques for writing informational, persuasive, and employment communications. Also incorporated into this course are business terms, known as jargon.

You will gain information on the technological tools available to business communicators today. An introduction to the exciting communication possibilities offered by personal computers, cell phones, video conferencing, and other cutting edge technology is covered.

Learning will take place by way of assigned readings, weekly quizzes, individual assignments, and group discussion. Assignments will have set due dates. However, students can review lesson presentations at their pace and discretion.

PURPOSE OF THE COURSE

The purpose of the three (3) weeks intensive certificate program on the business communication provide you with an introduction to the communication skills needed to enter and advance successfully in your business career.

WHO SHOULD ATTEND?

There are no pre-requisites for this course. Any individual aspiring to succeed in their career must have effective business communication. In addition this course is designed to meet the needs of working professionals to fulfill professional development training requirements for effective business communication (3 Continuing Education Units conferred upon successful completion of the course exit examination).

LEARNING OBJECTIVES

Upon completion of this course, participants will be able to demonstrate the importance of business communications and participate effectively in group discussions with emphasis on active listening, critical and reflective thinking, and professional response.

COURSE PRE-REQUISITES

There are no formal prerequisites for this course and is open to any professional seeking to improve business communication as part of their professional career development.

COURSE FORMAT

This class will be presented as ONLINE course spanning a period of three (3) weeks. In addition to study materials presented in your classroom (text is included as part of your registration) and recorded lectures, you will also have direct interaction with your instructor and other students by way of asynchronous discussions. While this course has been designed for working professionals being delivered in an interactive online classroom learning environment that accommodates busy schedules, each participant understands that the required progression of weekly assignments and discussions necessitates a minimum of ten (10) hours devotion per each week of the class.

ENROL NOW to learn the best practices that include openness to learning and collaboration, and effective business communication.





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Authenticity Mandate: Business Communication in the Digital Era #music #business

#business communication

#

An Authenticity Mandate: Business Communication in the Digital Era

Communication: “The imparting or exchanging of information or news.”

A humorist once said that the most powerful form of communication was the exchange of gossip between two people. Communication the act of sharing information and news is a primal need, regardless of culture, and as old as humankind.

Kit Bigelow with David Henderson

The Means or Instrumentality

There is confusion today between the essential elements and purposes of authentic communication and the latest technology.

Many stories written about today’s so-called “digital revolution” would lead us to assume that all of the new technological gadgets and online tools are magically changing us into better communicators.

In the frantic rush by many professional marketing, PR and advertising people to connect with core audiences, they are confusing technology for effective communications.

Companies and organizations believe that a Twitter account, Facebook page or new website will automatically make them more attuned to their audiences and that they will have a greater (and thus, louder) “voice” in the marketplace. There is a belief that new tools will make them more influential; that their opinions, products and services can be presented in exaggerated, unrealistic, or absolute terms; and that their audiences and the public will listen.

The reality, however, is that the answer is no, not necessarily true and not necessarily for the long term.

What the digital revolution has done is temporarily warp the expectations of companies, organizations, audiences and the public about communications in the digital era. Technology has not changed the enduring need for clear communications or for the exchange of credible news. What technology has altered is both the transmittal and mode of content rather than altering the purpose of communication itself, and therein lies confusion. Twitter limits use to 140-characters. There are times when a 2,000-word story would provide clearer communication.

The Core of Good Communications

Authentic, true communication results when its purpose is to impart a thought or opinion with the hope of a favorable response or positive feedback regardless of technology. It is the human desire to share news and information and, in the case of business, to create and maintain a customer.

Storytelling is universal and at the core of communications. We have grown up with stories, fables, legends. Stories are woven into the fabric of all cultures.

There is immense opportunity for business and organizations to step in and engage audiences through the timely appeal and influence of authentic news storytelling. While outdated and overworked tactics, such as press releases, are generally marketing masquerading as news, corporate storytelling provides substance, offers new meaning and gives a greater understanding to the public about products and services.

The late, legendary corporate leader Steve Jobs of Apple knew the secret to influential communications and how to connect with audiences. Standing on a stage, Jobs would hold a new iPhone or iPad, and share a revealing and very human story about his personal excitement when he realized how the new product might help us to be more creative and successful. He talked about the product’s value to us, not about himself or Apple. We connected with his excitement and flocked to buy his “i”-products.

What does a corporate or organization’s news story look like? Simply stated, it is a story that focuses on the value and benefit of services and products to consumers, clients, and audiences.

Steve Kayser a communications consultant in Cincinnati, Ohio recently wrote, “Storytelling content is the new advertising, marketing and PR. It’s a harsh new reality all businesses and employees have to face. They can still spend a fortune for advertising, marketing and PR campaigns, and get retro-returns on their investment. Or, they can do what people resonate with – storytelling.”

The benefit is that your company or organization can become a trusted source and resource to actively exchange news and information provided that it is consistently balanced, accurate and real news, and resists the narcissistic compulsion to promote and market. Share your own news stories – online, real-time.

Kayser writes, “Whatever business you’re in, you have a story. If it’s a good story, it informs, educates, entertains and helps people to find a solution to the problem they have.”

Kit Bigelow has has more than thirty years experience in issue, legislative and policy advocacy at the local, national and international levels. She has spoken and led workshops globally. www.KitBigelow.com .

The Beginning of the End for Many Senior Execs in PR





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Free Diploma in Business Communication Skills #business #help

#business communication skills

#

Diploma in Business Communication Skills

Study at your own pace!!

Course Description

The free online course Diploma in Business Communication Skills will help you develop effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills. Good communication skills are an important element for a business or organisation to function effectively, and for the development of good relationships between work colleagues within a business and with clients and customers outside a business. The course first introduces the principles of written communication. You will learn that preparation is key for successful writing and will allow you express your thoughts in a clear, concise and efficient manner. You will learn about writing styles, how to use a planning checklist for business writing, and which writing style is most appropriate for business communication. Next, the course covers the key communication skills needed for successful team meetings. You will learn about the importance of the purpose statement and agenda for the meeting. The course also covers the communication skills needed to manage a meeting once it is in progress. You will learn how to transition from one topic to the next, how to help team members contribute positively at the meeting and how to bring the meeting to a successful conclusion. The course then shows you how to plan and develop effective presentations. You will learn how to assess the expectations of your audience and engage with them effectively. You will also learn how to overcome nervousness and become more confident when speaking in public. Finally, the course introduces you to the concept of cross-cultural communication and its importance in the modern globalized workplace. It then describes strategies for identifying both similar and divergent cultural characteristics across different cultures, and why they play an important role in effective cross-cultural communication. This free Diploma course will be of great interest to all business professionals who want to improve their communication skills, and to any learner who is about to enter the world of business and wants to develop an engaging and responsive communication style.

CERTIFICATION

To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to purchase your Diploma certificate will then appear under the My Certificates heading of your My Account page.

LEARNING OUTCOMES

Having completed this course you will be able to:
– List and describe the rules that govern written language;
– Describe the planning process and essential elements of a business document;
– Describe how to prepare for and conduct business meetings;
– Define teamwork and explain how to overcome various challenges to group success;
– Describe the steps in the process of planning a presentation;
– Overcome common obstacles in public speaking;
– Define and discuss how to facilitate intercultural communication;
– Describe how to prepare for an international assignment and effective strategies for living and working abroad.






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Free Diploma in Business Communication Skills #green #business #ideas

#business communication skills

#

Diploma in Business Communication Skills

Study at your own pace!!

Course Description

The free online course Diploma in Business Communication Skills will help you develop effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills. Good communication skills are an important element for a business or organisation to function effectively, and for the development of good relationships between work colleagues within a business and with clients and customers outside a business. The course first introduces the principles of written communication. You will learn that preparation is key for successful writing and will allow you express your thoughts in a clear, concise and efficient manner. You will learn about writing styles, how to use a planning checklist for business writing, and which writing style is most appropriate for business communication. Next, the course covers the key communication skills needed for successful team meetings. You will learn about the importance of the purpose statement and agenda for the meeting. The course also covers the communication skills needed to manage a meeting once it is in progress. You will learn how to transition from one topic to the next, how to help team members contribute positively at the meeting and how to bring the meeting to a successful conclusion. The course then shows you how to plan and develop effective presentations. You will learn how to assess the expectations of your audience and engage with them effectively. You will also learn how to overcome nervousness and become more confident when speaking in public. Finally, the course introduces you to the concept of cross-cultural communication and its importance in the modern globalized workplace. It then describes strategies for identifying both similar and divergent cultural characteristics across different cultures, and why they play an important role in effective cross-cultural communication. This free Diploma course will be of great interest to all business professionals who want to improve their communication skills, and to any learner who is about to enter the world of business and wants to develop an engaging and responsive communication style.

CERTIFICATION

To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to purchase your Diploma certificate will then appear under the My Certificates heading of your My Account page.

LEARNING OUTCOMES

Having completed this course you will be able to:
– List and describe the rules that govern written language;
– Describe the planning process and essential elements of a business document;
– Describe how to prepare for and conduct business meetings;
– Define teamwork and explain how to overcome various challenges to group success;
– Describe the steps in the process of planning a presentation;
– Overcome common obstacles in public speaking;
– Define and discuss how to facilitate intercultural communication;
– Describe how to prepare for an international assignment and effective strategies for living and working abroad.






Tags : , , , , ,

Communications Guide: How to Improve Your Communication Skills #business #loans #for #women

#business communication skills

#

A Crash Course in Communication Need a quick refresher on effective interpersonal interaction? Two communication experts offer 12 steps to smoother conversations. Lost in Translation Thanks to e-mail, BlackBerrys, and text messaging, the face-to-face encounter is becoming a dying art. Here’s why you should revive it. The Power of Listening How does an old-line manufacturer in a stagnant industry manage to grow 25% a year for 10 years? By taking its employees seriously. Do as I Say: Quick Tips for Masterful Communication Tired of doing all the talking and not having your message get through to your staff? Try these suggestions to improve your leadership communication skills. Just Listen to Yourself Tape yourself to better understand your communications style. Powerful Questions Can Have a Powerful Effect Questions can be one of the most effective communication tools available to us. Do you use questions enough in your day-to-day interactions? When Do You Lie? Strategies For More Authentic, Respectful Communication Lies come in all shapes, sizes and colors. (Ever heard of flat-out, teensy or white lies?) This article focuses on when it’s appropriate, if at all, to lie. 10 Tips for Communicating Change Transition is inevitable, but exactly what you say and how you say it can make a major impact on how change is handled in your company. How to Motivate Employees Kevin Plank, founder of Under Armour, says it is vital to maintain regular face-to-face communication with employees even as a company expands. The 4-1-1 On Constructive Criticism Being critical is easy, and offering criticism seems easier still. Yet constructive criticism – – the more refined and effective brand of critical feedback – – is like an art. Lost in the Translation Tips on communicating with employees who don’t speak English.
How to Say You’re Sorry Apologizing is part of doing business. But do it wrong, and you’ll really be sorry. Tips on Becoming a Good Conversationalist In this excerpt from How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online learn tips for becoming a talk target — someone with whom it is easy to make conversation.
10 Tips for Successful Networking Keith Ferrazzi needs two PalmPilots to keep track of all his contacts, people like Bill Clinton and Michael Milken. But there’s far more to cracking the inner circle of the power elite than just taking names.

Powerful Presentations Small-business columnist Rhonda Abrams shares nine strategies for giving powerful presentations. Reinventing the PowerPoint New tech tools to liven your tired old PowerPoint presentations–and give your online marketing efforts a boost. Perfecting Your Pitch Check out these tips from entrepreneurs and business experts on creating pitches that can help you raise capital. More Power Than Point PowerPoint (or “presentation software”) has become the lingua franca of American business. It’s also become the problem with American business. Best of the Net: Power Brokers When it comes to presentation software, most users agree there’s one clear standard. We’ve found some Web-based resources to help you make your point. Captivate Audiences with Powerful Presentations Do you want your speeches to pack a punch? Professional speaker and speech consultant Patricia Fripp offers ideas on humor, movement, and vocal techniques. Short and Sweet: Mastering Quick Presentations Called on to make a brief speech? Professional speaker and speech coach Patricia Fripp offers tips for saying what you want, short and sweet. Present Before You Propose Improve your presentation by saving handouts until the end. Finding the Perfect Pitch Watch three rookies gear up for the investor presentation of a lifetime. The Seven Habits of Highly Effective Presenters Entrepreneurs learn pretty quickly that making a verbal pitch to investors is very different from submitting a written business plan. Here are seven good practices gleaned from a venture-capital boot camp. Elements of a Winning Pitch A presentation to potential investors in your business — to family, friends, or angels — should include most of these elements.

Escape From Meeting Hell It’s time for another soul-sapping, oxygen-depriving, time-wasting, mind-numbing company meeting. Or is it? We offer 15 clever solutions to the problems with most meetings. Meetings Go Virtual Web conferencing and other collaboration technologies — tools that help people work with one another through their computers — have become more available and affordable. This is a boon for smaller companies whose only previous collaboration option was to gather workers in a room with coffee, donuts and a whiteboard. Meetings 101: Was That a Good Meeting, or a Bad One? Five simple factors that help ensure every meeting is a good meeting. Tools for Boosting Communication Effectiveness Tips on how to boost the effectiveness of communication in meetings, during change initiatives, and in interviews. Advice on Getting the Most Out of Meetings Keith Lamb shares some advice on getting the most out of your meetings. Cure the Sick-Meeting Ills Ineffective meetings may be wasting time and lowering morale. Two communication experts offer seven strategies for dramatically improving your meetings. How to Manage Meetings More Effectively A look at companies that hold unique meetings for developing products, building camaraderie, generating ideas, and reviewing employees’ needs and achievements.

Writing and Organizing a Winning Speech Public speaker and speech consultant Patricia Fripp suggests following one of two basic outlines for your speech. She also offers speechwriting tips. Polishing and Rehearsing for a Perfect Presentation You’ve written a speech, but there’s still work to do before delivering it. Patricia Fripp gives six suggestions for making sure your speech hits home along with several ideas on effective rehearsing. Deliver a Stellar Speech Powerful presentations happen when you check out the room in advance and work to connect with the audience when talking. Patricia Fripp offers ideas for ensuring that what you say is a smashing success. No More Pre-Speech Jitters From virtual reality therapy to positive visualization, we’ve got relaxation techniques to help offset your fears of public speaking. Free Speech Preparing for a big speech? Resources on the Web can help.

Work through Writer’s Block Need help working through some written projects? Two communication experts offer eight tips for clear and effective writing. Writing Well on the Web Content is king. Here are easy ways to make your website more reader-friendly. Polish Your Prose Poor grammar and punctuation in proposals and reports could cost you business. How to Blog The trick, say experts and longtime bloggers, is restraint. “For marketers, it’s about being more authentic, which is so ironic,” says one analyst.
How to Drive Traffic to Your Company’s Blog Driving traffic to your small business’ corporate blog takes equal parts old-fashioned marketing and contemporary Web tools.

Troubleshooting

Are You Assertive or Aggressive? Assertiveness is the skill that tops the list for success or failure in any workplace situation. Learn how to be more assertive — not aggressive — and apply it to your interactions. Get Your Point Across without Being Rude Is your communication style a little rough around the edges? Here are five techniques for saying what you mean without making enemies in the process. Communicating When People Leave You Speechless Improved communication is a nice idea, but can it work in the real world? Take a look at these real-life business issues and suggestions for better communication that may lead to better business.





Tags : , , , , , , ,

Authenticity Mandate: Business Communication in the Digital Era #small #business #start #up

#business communication

#

An Authenticity Mandate: Business Communication in the Digital Era

Communication: “The imparting or exchanging of information or news.”

A humorist once said that the most powerful form of communication was the exchange of gossip between two people. Communication the act of sharing information and news is a primal need, regardless of culture, and as old as humankind.

Kit Bigelow with David Henderson

The Means or Instrumentality

There is confusion today between the essential elements and purposes of authentic communication and the latest technology.

Many stories written about today’s so-called “digital revolution” would lead us to assume that all of the new technological gadgets and online tools are magically changing us into better communicators.

In the frantic rush by many professional marketing, PR and advertising people to connect with core audiences, they are confusing technology for effective communications.

Companies and organizations believe that a Twitter account, Facebook page or new website will automatically make them more attuned to their audiences and that they will have a greater (and thus, louder) “voice” in the marketplace. There is a belief that new tools will make them more influential; that their opinions, products and services can be presented in exaggerated, unrealistic, or absolute terms; and that their audiences and the public will listen.

The reality, however, is that the answer is no, not necessarily true and not necessarily for the long term.

What the digital revolution has done is temporarily warp the expectations of companies, organizations, audiences and the public about communications in the digital era. Technology has not changed the enduring need for clear communications or for the exchange of credible news. What technology has altered is both the transmittal and mode of content rather than altering the purpose of communication itself, and therein lies confusion. Twitter limits use to 140-characters. There are times when a 2,000-word story would provide clearer communication.

The Core of Good Communications

Authentic, true communication results when its purpose is to impart a thought or opinion with the hope of a favorable response or positive feedback regardless of technology. It is the human desire to share news and information and, in the case of business, to create and maintain a customer.

Storytelling is universal and at the core of communications. We have grown up with stories, fables, legends. Stories are woven into the fabric of all cultures.

There is immense opportunity for business and organizations to step in and engage audiences through the timely appeal and influence of authentic news storytelling. While outdated and overworked tactics, such as press releases, are generally marketing masquerading as news, corporate storytelling provides substance, offers new meaning and gives a greater understanding to the public about products and services.

The late, legendary corporate leader Steve Jobs of Apple knew the secret to influential communications and how to connect with audiences. Standing on a stage, Jobs would hold a new iPhone or iPad, and share a revealing and very human story about his personal excitement when he realized how the new product might help us to be more creative and successful. He talked about the product’s value to us, not about himself or Apple. We connected with his excitement and flocked to buy his “i”-products.

What does a corporate or organization’s news story look like? Simply stated, it is a story that focuses on the value and benefit of services and products to consumers, clients, and audiences.

Steve Kayser a communications consultant in Cincinnati, Ohio recently wrote, “Storytelling content is the new advertising, marketing and PR. It’s a harsh new reality all businesses and employees have to face. They can still spend a fortune for advertising, marketing and PR campaigns, and get retro-returns on their investment. Or, they can do what people resonate with – storytelling.”

The benefit is that your company or organization can become a trusted source and resource to actively exchange news and information provided that it is consistently balanced, accurate and real news, and resists the narcissistic compulsion to promote and market. Share your own news stories – online, real-time.

Kayser writes, “Whatever business you’re in, you have a story. If it’s a good story, it informs, educates, entertains and helps people to find a solution to the problem they have.”

Kit Bigelow has has more than thirty years experience in issue, legislative and policy advocacy at the local, national and international levels. She has spoken and led workshops globally. www.KitBigelow.com .

The Beginning of the End for Many Senior Execs in PR





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Communications Guide: How to Improve Your Communication Skills #business #accounting #software

#business communication skills

#

A Crash Course in Communication Need a quick refresher on effective interpersonal interaction? Two communication experts offer 12 steps to smoother conversations. Lost in Translation Thanks to e-mail, BlackBerrys, and text messaging, the face-to-face encounter is becoming a dying art. Here’s why you should revive it. The Power of Listening How does an old-line manufacturer in a stagnant industry manage to grow 25% a year for 10 years? By taking its employees seriously. Do as I Say: Quick Tips for Masterful Communication Tired of doing all the talking and not having your message get through to your staff? Try these suggestions to improve your leadership communication skills. Just Listen to Yourself Tape yourself to better understand your communications style. Powerful Questions Can Have a Powerful Effect Questions can be one of the most effective communication tools available to us. Do you use questions enough in your day-to-day interactions? When Do You Lie? Strategies For More Authentic, Respectful Communication Lies come in all shapes, sizes and colors. (Ever heard of flat-out, teensy or white lies?) This article focuses on when it’s appropriate, if at all, to lie. 10 Tips for Communicating Change Transition is inevitable, but exactly what you say and how you say it can make a major impact on how change is handled in your company. How to Motivate Employees Kevin Plank, founder of Under Armour, says it is vital to maintain regular face-to-face communication with employees even as a company expands. The 4-1-1 On Constructive Criticism Being critical is easy, and offering criticism seems easier still. Yet constructive criticism – – the more refined and effective brand of critical feedback – – is like an art. Lost in the Translation Tips on communicating with employees who don’t speak English.
How to Say You’re Sorry Apologizing is part of doing business. But do it wrong, and you’ll really be sorry. Tips on Becoming a Good Conversationalist In this excerpt from How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online learn tips for becoming a talk target — someone with whom it is easy to make conversation.
10 Tips for Successful Networking Keith Ferrazzi needs two PalmPilots to keep track of all his contacts, people like Bill Clinton and Michael Milken. But there’s far more to cracking the inner circle of the power elite than just taking names.

Powerful Presentations Small-business columnist Rhonda Abrams shares nine strategies for giving powerful presentations. Reinventing the PowerPoint New tech tools to liven your tired old PowerPoint presentations–and give your online marketing efforts a boost. Perfecting Your Pitch Check out these tips from entrepreneurs and business experts on creating pitches that can help you raise capital. More Power Than Point PowerPoint (or “presentation software”) has become the lingua franca of American business. It’s also become the problem with American business. Best of the Net: Power Brokers When it comes to presentation software, most users agree there’s one clear standard. We’ve found some Web-based resources to help you make your point. Captivate Audiences with Powerful Presentations Do you want your speeches to pack a punch? Professional speaker and speech consultant Patricia Fripp offers ideas on humor, movement, and vocal techniques. Short and Sweet: Mastering Quick Presentations Called on to make a brief speech? Professional speaker and speech coach Patricia Fripp offers tips for saying what you want, short and sweet. Present Before You Propose Improve your presentation by saving handouts until the end. Finding the Perfect Pitch Watch three rookies gear up for the investor presentation of a lifetime. The Seven Habits of Highly Effective Presenters Entrepreneurs learn pretty quickly that making a verbal pitch to investors is very different from submitting a written business plan. Here are seven good practices gleaned from a venture-capital boot camp. Elements of a Winning Pitch A presentation to potential investors in your business — to family, friends, or angels — should include most of these elements.

Escape From Meeting Hell It’s time for another soul-sapping, oxygen-depriving, time-wasting, mind-numbing company meeting. Or is it? We offer 15 clever solutions to the problems with most meetings. Meetings Go Virtual Web conferencing and other collaboration technologies — tools that help people work with one another through their computers — have become more available and affordable. This is a boon for smaller companies whose only previous collaboration option was to gather workers in a room with coffee, donuts and a whiteboard. Meetings 101: Was That a Good Meeting, or a Bad One? Five simple factors that help ensure every meeting is a good meeting. Tools for Boosting Communication Effectiveness Tips on how to boost the effectiveness of communication in meetings, during change initiatives, and in interviews. Advice on Getting the Most Out of Meetings Keith Lamb shares some advice on getting the most out of your meetings. Cure the Sick-Meeting Ills Ineffective meetings may be wasting time and lowering morale. Two communication experts offer seven strategies for dramatically improving your meetings. How to Manage Meetings More Effectively A look at companies that hold unique meetings for developing products, building camaraderie, generating ideas, and reviewing employees’ needs and achievements.

Writing and Organizing a Winning Speech Public speaker and speech consultant Patricia Fripp suggests following one of two basic outlines for your speech. She also offers speechwriting tips. Polishing and Rehearsing for a Perfect Presentation You’ve written a speech, but there’s still work to do before delivering it. Patricia Fripp gives six suggestions for making sure your speech hits home along with several ideas on effective rehearsing. Deliver a Stellar Speech Powerful presentations happen when you check out the room in advance and work to connect with the audience when talking. Patricia Fripp offers ideas for ensuring that what you say is a smashing success. No More Pre-Speech Jitters From virtual reality therapy to positive visualization, we’ve got relaxation techniques to help offset your fears of public speaking. Free Speech Preparing for a big speech? Resources on the Web can help.

Work through Writer’s Block Need help working through some written projects? Two communication experts offer eight tips for clear and effective writing. Writing Well on the Web Content is king. Here are easy ways to make your website more reader-friendly. Polish Your Prose Poor grammar and punctuation in proposals and reports could cost you business. How to Blog The trick, say experts and longtime bloggers, is restraint. “For marketers, it’s about being more authentic, which is so ironic,” says one analyst.
How to Drive Traffic to Your Company’s Blog Driving traffic to your small business’ corporate blog takes equal parts old-fashioned marketing and contemporary Web tools.

Troubleshooting

Are You Assertive or Aggressive? Assertiveness is the skill that tops the list for success or failure in any workplace situation. Learn how to be more assertive — not aggressive — and apply it to your interactions. Get Your Point Across without Being Rude Is your communication style a little rough around the edges? Here are five techniques for saying what you mean without making enemies in the process. Communicating When People Leave You Speechless Improved communication is a nice idea, but can it work in the real world? Take a look at these real-life business issues and suggestions for better communication that may lead to better business.





Tags : , , , , , , ,

Communications Guide: How to Improve Your Communication Skills #business #from #home

#business communication skills

#

A Crash Course in Communication Need a quick refresher on effective interpersonal interaction? Two communication experts offer 12 steps to smoother conversations. Lost in Translation Thanks to e-mail, BlackBerrys, and text messaging, the face-to-face encounter is becoming a dying art. Here’s why you should revive it. The Power of Listening How does an old-line manufacturer in a stagnant industry manage to grow 25% a year for 10 years? By taking its employees seriously. Do as I Say: Quick Tips for Masterful Communication Tired of doing all the talking and not having your message get through to your staff? Try these suggestions to improve your leadership communication skills. Just Listen to Yourself Tape yourself to better understand your communications style. Powerful Questions Can Have a Powerful Effect Questions can be one of the most effective communication tools available to us. Do you use questions enough in your day-to-day interactions? When Do You Lie? Strategies For More Authentic, Respectful Communication Lies come in all shapes, sizes and colors. (Ever heard of flat-out, teensy or white lies?) This article focuses on when it’s appropriate, if at all, to lie. 10 Tips for Communicating Change Transition is inevitable, but exactly what you say and how you say it can make a major impact on how change is handled in your company. How to Motivate Employees Kevin Plank, founder of Under Armour, says it is vital to maintain regular face-to-face communication with employees even as a company expands. The 4-1-1 On Constructive Criticism Being critical is easy, and offering criticism seems easier still. Yet constructive criticism – – the more refined and effective brand of critical feedback – – is like an art. Lost in the Translation Tips on communicating with employees who don’t speak English.
How to Say You’re Sorry Apologizing is part of doing business. But do it wrong, and you’ll really be sorry. Tips on Becoming a Good Conversationalist In this excerpt from How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online learn tips for becoming a talk target — someone with whom it is easy to make conversation.
10 Tips for Successful Networking Keith Ferrazzi needs two PalmPilots to keep track of all his contacts, people like Bill Clinton and Michael Milken. But there’s far more to cracking the inner circle of the power elite than just taking names.

Powerful Presentations Small-business columnist Rhonda Abrams shares nine strategies for giving powerful presentations. Reinventing the PowerPoint New tech tools to liven your tired old PowerPoint presentations–and give your online marketing efforts a boost. Perfecting Your Pitch Check out these tips from entrepreneurs and business experts on creating pitches that can help you raise capital. More Power Than Point PowerPoint (or “presentation software”) has become the lingua franca of American business. It’s also become the problem with American business. Best of the Net: Power Brokers When it comes to presentation software, most users agree there’s one clear standard. We’ve found some Web-based resources to help you make your point. Captivate Audiences with Powerful Presentations Do you want your speeches to pack a punch? Professional speaker and speech consultant Patricia Fripp offers ideas on humor, movement, and vocal techniques. Short and Sweet: Mastering Quick Presentations Called on to make a brief speech? Professional speaker and speech coach Patricia Fripp offers tips for saying what you want, short and sweet. Present Before You Propose Improve your presentation by saving handouts until the end. Finding the Perfect Pitch Watch three rookies gear up for the investor presentation of a lifetime. The Seven Habits of Highly Effective Presenters Entrepreneurs learn pretty quickly that making a verbal pitch to investors is very different from submitting a written business plan. Here are seven good practices gleaned from a venture-capital boot camp. Elements of a Winning Pitch A presentation to potential investors in your business — to family, friends, or angels — should include most of these elements.

Escape From Meeting Hell It’s time for another soul-sapping, oxygen-depriving, time-wasting, mind-numbing company meeting. Or is it? We offer 15 clever solutions to the problems with most meetings. Meetings Go Virtual Web conferencing and other collaboration technologies — tools that help people work with one another through their computers — have become more available and affordable. This is a boon for smaller companies whose only previous collaboration option was to gather workers in a room with coffee, donuts and a whiteboard. Meetings 101: Was That a Good Meeting, or a Bad One? Five simple factors that help ensure every meeting is a good meeting. Tools for Boosting Communication Effectiveness Tips on how to boost the effectiveness of communication in meetings, during change initiatives, and in interviews. Advice on Getting the Most Out of Meetings Keith Lamb shares some advice on getting the most out of your meetings. Cure the Sick-Meeting Ills Ineffective meetings may be wasting time and lowering morale. Two communication experts offer seven strategies for dramatically improving your meetings. How to Manage Meetings More Effectively A look at companies that hold unique meetings for developing products, building camaraderie, generating ideas, and reviewing employees’ needs and achievements.

Writing and Organizing a Winning Speech Public speaker and speech consultant Patricia Fripp suggests following one of two basic outlines for your speech. She also offers speechwriting tips. Polishing and Rehearsing for a Perfect Presentation You’ve written a speech, but there’s still work to do before delivering it. Patricia Fripp gives six suggestions for making sure your speech hits home along with several ideas on effective rehearsing. Deliver a Stellar Speech Powerful presentations happen when you check out the room in advance and work to connect with the audience when talking. Patricia Fripp offers ideas for ensuring that what you say is a smashing success. No More Pre-Speech Jitters From virtual reality therapy to positive visualization, we’ve got relaxation techniques to help offset your fears of public speaking. Free Speech Preparing for a big speech? Resources on the Web can help.

Work through Writer’s Block Need help working through some written projects? Two communication experts offer eight tips for clear and effective writing. Writing Well on the Web Content is king. Here are easy ways to make your website more reader-friendly. Polish Your Prose Poor grammar and punctuation in proposals and reports could cost you business. How to Blog The trick, say experts and longtime bloggers, is restraint. “For marketers, it’s about being more authentic, which is so ironic,” says one analyst.
How to Drive Traffic to Your Company’s Blog Driving traffic to your small business’ corporate blog takes equal parts old-fashioned marketing and contemporary Web tools.

Troubleshooting

Are You Assertive or Aggressive? Assertiveness is the skill that tops the list for success or failure in any workplace situation. Learn how to be more assertive — not aggressive — and apply it to your interactions. Get Your Point Across without Being Rude Is your communication style a little rough around the edges? Here are five techniques for saying what you mean without making enemies in the process. Communicating When People Leave You Speechless Improved communication is a nice idea, but can it work in the real world? Take a look at these real-life business issues and suggestions for better communication that may lead to better business.





Tags : , , , , , , ,