Tag: Application

What is CRM Software? Webopedia Definition #crm, #customer #relationship #management, #customer #service, #business, #analytics,

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CRM software – customer relationship management software

Related Terms

In CRM (customer relationship management ), CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes:

  • customer data
  • customer interaction
  • access business information
  • automate sales
  • track leads
  • contracts
  • marketing
  • customer support
  • clients and contacts
  • support vendor / partner relationships
  • employees
  • knowledge and training
  • assets or resources

While CRM software is most commonly used to manage a business-customer relationship, CRM software systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads. Typically, CRM software is used in the enterprise, however many products scale and can be used in a business of any size.

Today’s CRM Software

CRM software is designed to help businesses meet the overall goals of customer relationship management (see Webopedia’s CRM definition ). Today’s CRM software is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back-end analytical engine. view business opportunities with predictive analytics. streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business.

CRM Software Installations

Customer relationship management software is offered in a number of installations including on-premises (where the software resides inside the corporate firewall and is managed by IT operations), or as web-based (cloud applications) where the software is hosted by a CRM provider and accessed by the client business online via the provider’s secure services.

Top 5 CRM Software Related Questions

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Credit Cards – Apply for Best Offers Online at #credit #card, #credit #offers #2017,

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Credit Card Applications Online

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* The Credit-Land.com webpage is a free service and an information resource for credit cards and financial products and services available to eligible United States consumers. Credit-Land.com does not offer any warranties and is not a direct service. There are no guarantees for approval or offers when applying for a credit card. Please refer to the application if you would like more information on each credit card. When you click “Apply” for a particular credit card, please take the time to review the terms and conditions of the product/service at the issuer’s website. All logos on the Credit-Land.com website are property of their respective owners.

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Service Management #serviceability, #utility, #maintenance, #usefulness, #business, #office, #construction #management, #service #desk, #help #desk,

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  • One Solution
    Multi-faceted. Multi-tenant.
    best-in-class
    features,
    you decide ?

    Workflow driven notifications allow the two-way communication from office to staff to edit and resolve data entry issues. Issues such as expense reimbursement require attached receipts. The user can easily take a snapshot photo of a receipt, attach to a request and satisfy a receipt request.

    As the timesheet. expenses and mileage request proceeds through approval processes, the user sees changes to their request in real-time. Users may login at any time to review status changes and follow processing to completion.

    Service and Support personnel need application access. The tablet interface provides a convenient secure connection to verify support ticket information, check parts availability and a host of other assignable app permissions. Mobility support includes two-way customer notifications and responses.

    Always Up-to-date

    We provide sand-box access to allow for pre-release updates to our application. This provides a functional interface designed to demonstrate the anticipated changes and offers our users a genuine ability to participate in application change design and adoption.

    Communicate directly with your customer via built-in chat functionality. Provide technical assistance and references to your solution knowledgebase for self-help information sharing.

    Documents

    While document management is not new, it is vitally important to today’s successful businesses. Create, attach . and store any reference document as required by business processes. Need to create a new document that must have a signature? Our on-the-fly document creation process includes signature fields that are functional in a touch screen tablet environment.

    Safety management designed for the construction industry and safety programs in general, is also part of the solution.

    e -Vis asset visualization (included) provides for easy-to-see visual mapping of and selected asset(s) and interconnected relationships.

    Think it over, schedule a demonstration and kick the tires or use our contact page to reach out to us.

    Safety Compliance

    Resources you require to manage a Safety Compliance program.

    We help plan . process and manage your Health & Safety Compliance program. We tie all the diverse information flowing in from projects into a coordinated compliance effort. Monitor and track issuance of Safety-Designated Inventory .
    Integrated barcode recognition provides for easy asset control of safety equipment as items are issued (and recovered ) to staff personnel.

    Near Miss Events

    A Near Miss is an unplanned event that did not result in injury, illness, or damage � but had the potential to do so.

    Key Points

    • Incidents occur every day at the workplace that could result in a serious injury or damage.
    • A near-miss program may help prevent future incidents.
    • One problem that companies must overcome is the employee fear of being blamed after reporting a near miss.

    Let us look at the accident pyramid adapted from Heinrich in Figure 1.

    The pyramid estimates that: for every fatal workplace accident, 3000 incidents did not cause any injuries. In other words, you are presented with 3000 opportunities to stop that fatality from taking place. Companies are not expected to and may not be able to ideally capture all the 3000 near miss events that occurred, given the volume of reports to manage. Just turning in and acting on 1% of that volume, would present companies with 30 opportunities to take corrective or preventive action.

    Resource Management

    We define our construction document management system as the integral control and organization of all documents within our Construction Management Solution. Monitor and track site inspection survey documents, work change orders and any type of important document that you wish to link to a site record.

    Staff Training

    Let our Training Application – coordinate both internal and external staff training. Schedule and monitor ToolTalks. by job site and/or by attendee. Manage attendance and performance of staff training. Training calendar offers a visual queue to help evaluate and coordinate education processes,

    Certificate Management

    Are your Staff Certified

    Staff certification is more then an award for completing a training program. In many instances an employee’s job performance and employ-ability rest on holding and maintaining a level of certification unique to a designated job skills. Compliance and validation of certification rests with the employer.





  • Top 10 Open Source WAF (Web Application Firewalls) for Web App Security #web #application

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    Top 10 Open Source WAF (Web Application Firewalls) for Web App Security

    Web application firewalls provide security at the application layer. Essentially, WAF provides all your web applications a secure solution which ensures the data and web applications are safe.

    A web application firewall applies a set of rules to HTTP conversation to identify and restrict the attacks of cross site scripting, SQL injections etc. You can also get web application framework and web based commercial tools, for providing security to web applications. Web Application Firewalls allows you to customize the rules by identifying and blocking malicious content. Some of the most popular and widely used open source web application firewalls for web application security (including various server operating systems like Unix, Linux, Windows and Mac OSX) are

      ModSecurity is one of the oldest and widely used open source web application firewall which can detect application level threats on internet, and provides security against a range of security issues to web applications. It provides non viral open sources license and it can be integrated to Apache programs. Recently, ModSecurity released the version 2.6.0 which provides features for safe browsing API integration, sensitive data tracking and data modification features. This is available on all major operating systems including Unix, Windows and Linux. If you are looking for a windows WAF this may be a tool worth try before buying an expensive enterprise software.

      AQTRONIX WebKnight is an open source application firewall designed specifically for web servers and IIS, and it is licensed through the GNU General Public License. It provides the features of buffer overflow, directory traversal, encoding and SQL injection to identify / restrict the attacks.

      ESAPI WAF is developed by Aspect Security and it is designed to provide protection at the application layer instead of network layer. It is a Java based WAF which provides complete security from online attacks. Some of the unique features of the solution include outbound filtering features which reduce information leakage. It is configuration driven and not code based, and it enables easy installation by just adding configuration details in the text file.

      WebCastellum is a Java based web application firewall which can protect application against cross site scripting, SQL injections, command injections, parameter manipulation, and it can be integrated easily to a java based application. It is based on new technology and it can use existing code to provide protection.

      Binarysec is web application software firewall, and it protects applications against illegitimate HTTP and blocks suspicious requests as well. It provides protection against cross site scripting, commend injections, parameter tampering, buffer overflow, directory traversal, SQL injection and attack obstruction. It takes not more than 10 minutes to install the software, and its user interface can manage Apache and other web servers and many sites on one machine.

    1. OpenWAF
    2. Art of defense is a San Francisco based web application security provider which started a project on open source OpenWAF in February 2011. It s also the first company to provide distributed web application firewall for Apache servers.

      Qualys created cloud based open source web application firewall – Ironbee which examines the HTTP instead of the traditional IP packets to evaluate a data. It can even track attacks on cross site scripting code. Ironbee is published through Apache License version 2 and it provides no copyright assignment. It has modular structure and is quite easy to use.

      ZION security offers an open source web application firewall similar to ModSecurity, and is called Profense. The web application firewall provided by Zion is essentially a Layer-7 firewall (which is also called proxy firewall ) and it inspects the traffic to block content.

      Smoothwall provides strong web security tools to manage emails. The open source web filtering engine of Smoothwall is called DansGuardian. It has flexible user rules and a fully integrated component for web filtering and security. What s more, it provides authenticated network access and traffic blocking. Smoothwall free firewall has security hardened Linux GNU OS too.

      Internet based protection is also provided by companies which provide security at the network layer with features such as packet filter. Besides, there are some other types of firewalls which are designed to ensure security of the database. Therefore, the criteria for selecting an open source WAF should be the types of vulnerabilities the WAF can prevent and the exact requirements that your company is having. This list of open source web application firewalls would hence assist you in determining the apt WAF for Webapp security.

      Hope you found this list useful! What is your experience with WAF? Please don’t forget to share with me in comments.





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      What is mobile application development? Definition from #mobile #application #development #platforms

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      mobile application development

      Mobile application development is the set of processes and procedures involved in writing software for small, wireless computing devices such as smartphones or tablets .

      Download this free guide

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      More and more organizations looking to hop on the cloud wagon are facing application and data integration roadblocks. Getting around them is difficult but possible—and a step-by-step approach can help.

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      Mobile application development is similar to Web application development and has its roots in more traditional software development. One critical difference, however, is that mobile applications (apps) are often written specifically to take advantage of the unique features a particular mobile device offers. For instance, a gaming app might be written to take advantage of the iPhone’s accelerometer.

      One way to ensure that applications show optimum performance on a given device is to develop the application (app) natively on that device. This means that at a very low level, the code is written specifically for the processor in a particular device. When an app needs to run on multiple operating systems, however, there is little — if any — code that can be reused from the initial development. The application must essentially be rewritten for each specific device.

      In the future, it’s expected that a majority of mobile application development efforts will focus on creating browser-based applications that are device-agnostic. Browser-based applications are simply websites that are built for mobile browsers. Such sites are built to load quickly over a cellular network and have finger-friendly navigation.

      This was last updated in October 2011

      Next Steps

      Learn key factors to consider when buying mobile app dev tools

      Is Xamarin Platform the right mobile app development platform for native and cross-platform apps for Android, iOS and Windows devices?

      Streamline your cross-platform app development with SAP HANA Cloud Platform

      Continue Reading About mobile application development

      Related Terms

      mobile application development platform A mobile application development platform (MADP) is software that allows for the building and testing of computer programs for. See complete definition mobile deep linking Mobile deep linking makes it easier for people to access resources on smartphones, tablets and other mobile devices because it. See complete definition mobile virtual network operator (MVNO) A mobile virtual network operator (MVNO) is a services provider in the mobile device industry that provides wireless. See complete definition

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      Online Camera – Live Cams Viewer: Webcam Video Streaming, Security IP Camera Viewer, Worldview

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      Online Camera – Live Cams Viewer: Webcam Video Streaming, Security IP Camera Viewer, Worldview Weather Monitoring, City Traffic Cam, CCTV Surveillance Web Cameras for iPhone

      Publisher’s Description

      From ODESSA GLOBAL: Over 200,000 users, over 11,000 cameras worldwide!View and remotely control thousands of public web cameras from around the world right from your iPhone and iPad. Watch almost every place on Earth (we add cameras by your requests inside the app).Connect and monitor your own private Foscam, Axis, Trendnet, Panasonic, etc. IP cameras for home and office video surveillance. Have a live webcam video from everywhere, always!Online Camera – Live Cams Viewer features: Search cams by keywords and browse by world map Select cams by Country, HD, Category like cities, weather, traffic, restaurants, offices, zoos, airports, beaches, etc. Like and vote for the best cameras, customize your cam collection Pan, tilt, and zoom live video with motion controls from your iPhone and iPad Save camera shots, get camera information Rewind recorded camera shots for the past 24 hours if you missed to view liveLeave a review at the App Store with your wishes and requests!

      What’s new in this version:

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      Au pair in the USA and Australia #aupaircare, #intrax, #au #pair, #usa, #america, #australia,

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      Au pair in the USA and Australia

      Discover new horizons with AuPairCare!

      For the past twenty years, AuPairCare has supported young people wishing to become an au pair. We can help you spend a year in the USA, or between 6 and 12 months in Australia.

      If you are a participant from

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      Costs to anticipate:

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      Apply now for our Au pair programme in the USA or Australia

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      Summary of web application testing methodologies and tools #web #application #testing, #testing #tools, #testing

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      Summary of web application testing methodologies and tools

      Web application testing methodologies

      In this article, web application refers to all applications that are accessed through a browser. This section outlines some of the testing methodologies you can use to test your web applications.

      Usability testing

      For an application to be effective, the user interfaces should comply to standards. Follow globally accepted conventions wherever applicable. For example, color coding conventions indicate that red is used to stop a process and green to start one.

      Usability testing plays a pivotal role with applications that are designed to make manual tasks easier. The applications should comply with accessibility standards. For example, the widely used Captcha code has an option for spelling for people who are visually challenged.

      Keep the following guidelines in mind when undertaking usability testing:

      • Ensure proper navigation between web pages.
      • Be sure to have a site map.
      • Use appropriate color combinations and best practices.
      • Avoid over-crowded content.
      • Practice user friendliness to all types of users, from novice to expert.
      • Provision support for physically challenged people.

      User acceptance testing

      The objective of user acceptance testing is to make sure your application meets the expectations of the user. It ensures that the application is fit enough to be deployed and used effectively. The following are tips for user acceptance testing:

      • Ensure browser compatibility.
      • Make sure that mandatory fields are given data in forms.
      • Check for time outs and field widths.
      • Be sure that proper control is used to feed data. For example, when requesting gender information, use an option button.

      Alpha and beta testing are the two types of user acceptance testing.

      Alpha testing Testing in a development environment by developers. Beta testing Testing in a deployment or client environment by end users.

      Performance testing

      Performance testing on web applications measures the performance under various scenarios. Performance tests include:

      Stress testing To determine the maximum performance limits of an application. Scalability testing To find out how adaptable the application is to changes in software and hardware. Load testing To get an idea of how the application behaves under a heavy load. This test yields information and details about memory usage, CPU usage, and so forth.

      Security testing

      Security testing for your application is very important if data leaks or modifications are unacceptable and intolerable. For example, if a university application includes the academic grades of a student, then security testing should ensure that the system cannot be hacked. For e-commerce applications, which sometimes involve banking transactions, security testing is critical. It should also ensure that sufficient authentication and authorization mechanisms are in place.

      Security testing can be static or dynamic.

      Static Static testing involves doing a static code analysis to check for any vulnerabilities. The goal is to understand the code flow and check for security threats by walking through the code. Dynamic Dynamic testing entails running the application to see if the response is as expected for the associated request. It is very similar to black box testing.

      Functional testing

      Functional testing ensures that individual functions are working well. Test cases should ensure that boundary conditions are tested. Invalid inputs should prompt appropriate error messages.

      In web applications, functional testing can range from testing whether links are working to checking whether changes made by users in a web page are reflected in the database. Some of the functional tests for web applications include:

      • Database testing
      • Configuration testing
      • Compatibility testing
      • Flow testing

      Interface testing

      Conduct interface testing to ensure that individual components are connected properly. The output of one module should be fed to the intended module without any issues. Interface testing plays a vital role for your applications that are developed to work on multiple platforms. The following are considerations to keep in mind during interface testing:

      • Ensure that data flow occurs smoothly and as expected between modules in a single application and between applications.
      • Ensure that the interfaces exposed by components are generic and extensible. They should be able to accommodate changes to the components while remaining backward compatible.

      Web application testing tools

      This section summarizes the various testing techniques and tools available for testing web application technologies. See Related topics for links to the tools mentioned in this article.

      Basic web applications that have primarily HTML content can be tested with the following tools:

      Hypertext markup language (HTML)




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      Fast Track PHD on #phd,phds,masters,mba,courses,studentships,help,support,msc,post #docs,professional #doctorates, #mba #admissions, #mba #application, #mba #career #change,

      #

      Fast Track PHD

      posted about 2 years ago

      Depending on the country it might also mean without doing the master first (?) Otherwise it would be a bit strange to have just 3 years of bachelor followed by a fast track Phd. That would mean only 5 years compared to the 8-9 years it takes in every other country. Can t believe that this is possible. Would be a bit too easy in my opinion 😉

      posted about 2 years ago

      In Australia you can go straight from a BA Honours to a PhD without having to do any postgrad stuff in between.

      When I went to Australia for my Masters by Research Only (no coursework) in 2011, the first day I met my supervisor he advised me to upgrade to a PhD and to treat the project as a PhD project, which I did. I submitted in 3.5 years and have been finished since December 2014 (now graduated and officially a Dr yay!)

      I m originally from Canada, so had applied for a masters thinking that I had to do one first, but this wasn t the case in Australia.

      It s not a fast-track per say but the option to skip the MA if you have the capacity. However, there are upsides and downsides. The upside was a quicker finish for the PhD, but some downsides included feeling a bit behind (even though I did very well) because I didn t have the MA experience coming straight out from a BA honours, and feeling behind in some areas such as knowing about grants, getting published and conference attending. It was also a whole new subject area for me as well.

      So to fast track, the options need to be weighed. It hasn t impacted my career as I managed to land a T R position at my uni and am beginning to collaborate with other researchers on projects, but it also hasn t been easy.

      So one thing to keep in mind is that fast tracking can be a disadvantage for you when considering all the other not-so-directly related aspects of the PhD/Academic life. I had full funding from the university in the form of an international scholarship, so grants were not things I was thinking about (but now wish I had to beef up the CV).

      I had 4 years BA and then the PhD took an additional 3.5 years, so a total of 7.5 years.

      posted
      04-Jun-15, 22:35

      edited about 3 seconds later

      posted about 2 years ago

      Quote From awsoci:
      However, there are upsides and downsides. The upside was a quicker finish for the PhD, but some downsides included feeling a bit behind (even though I did very well) because I didn t have the MA experience coming straight out from a BA honours, and feeling behind in some areas such as knowing about grants, getting published and conference attending. It was also a whole new subject area for me as well.

      I definitely agree. I think even though it takes longer, there are big advantages to doing an MSc before a PhD.

      posted
      05-Jun-15, 07:18

      edited about 2 minutes later

      posted about 2 years ago

      I think it depends on your long-term goals. If you go for a position in academia such as lecturer, assistant professor etc. it is probably an advantage. It is hard to compare PhD students among each other but I have a hard time believing that someone with only the bachelors degree has the same routine and performs as well as someone with a master degree. I definitely would not. We have 2 year master programms and that is often more than 1 year practical lab research + the course work combined. That is just a lot of experience.

      However, if you don t want to continue in academia, I would consider it a huge advantage to skip the master. Companies often appreciate younger applicants, as they are more shapeable and you also have the advantage of getting a real salary two years earlier. Not so bad. It is definitely one of the down sides that you are often 30 years + until you enter the job market.

      posted
      05-Jun-15, 08:24

      edited about 16 minutes later

      posted about 2 years ago

      Quote From Dunham:
      . It is hard to compare PhD students among each other but I have a hard time believing that someone with only the bachelors degree has the same routine and performs as well as someone with a master degree.

      I find this a little insulting. However, it s also not clear if you are referring to hard science degrees only, because I am in the social sciences and do mixed methods (quant/qual) as well as both content analysis and interviews as my major research methodologies.

      If the former, I may have had just bachelors with honours, but I also graduated with an exceptionally high average (over 90%), had two RAs under my belt by my undergraduate graduation, one completed for a not-for-profit while the other for my university, 2 scholarships and 1 grant, a publication and fieldwork experience.

      I performed exceptionally well during my PhD despite the set backs I mentioned earlier. I was fully funded, had a very strong result with my PhD examination (pass with minor and I mean took 2 days minor changes), continued to gain RA experience, completed social research tenders (i.e. outside the university research for not-for-profits/governments), conference presentations, had published from my PhD prior to submission and am currently publishing more works, and a heap of teaching experience that included complete unit coordination and lecturing as well as tutoring and guest lecturing. None of this includes any of the community outreach or professional service that I engage in on top of all of this.

      But this wasn t easy and I worked very, and I mean very hard. I knew I had a disadvantage coming in straight from a BA Honours, but to suggest that someone like me wouldn t perform as well as someone with a masters degree is a bit pretentious. I know a number of masters to PhDs doing absolutely poorly, and ones doing very well.

      It s highly individual and on that note, no PhD student will have the same routine that works for them.

      posted
      05-Jun-15, 09:16

      edited about 12 minutes later

      posted about 2 years ago

      You would have exactly the same CV if you did a 2-year master before your PhD project. I am not saying that people who start a PhD after their bachelor degree are generally incompetent, but that 2 years more experience are 2 years more experience (for the individual researcher !). No need to justify yourself. It is just a completely objective fact. Of course you also find incompetent master graduates but that is completely individual. Those people would not have performed better if they started the PhD right away after the bachelor.I may relate it to natural sciences, but that does not change the point. More experience is more experience. I don t really believe that someone does 2 years of masters and does not develop at all.

      I did not mean that offensive but I truly believe that e.g. a physicist needs much more supervision and guidance if he starts a PhD after the bachelor compared to the same physicist with a master degree. If you just compare a master thesis to a bachelor thesis and the amount of time you spent for the research. That is a huge difference. I can t believe that this makes no difference for the individual. That you worked hard doesn t change that fact or would you ve worked less hard during a master degree? 😉





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