How to Write a Business Report for English Learners
By Kenneth Beare. English as 2nd Language Expert
Kenneth is an ESL teacher, trainer, and content developer. He provides consulting services for English language learning projects through Englishfeed. You can follow Kenneth on Twitter. on his Google profile: Kenneth Beare. or on Facebook to stay up to date on his latest English learning materials.
Updated July 28, 2015.
If you would like to learn how to write a business report in English follow these tips and use the example report as a template on which to base your own business report. First of all, business reports provide important information for management that is timely and factual. English learners writing business reports need to make sure that the language is precise and concise. The writing style used for business reports should present information without strong opinions, but rather as direct and accurately as possible.
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Linking language should be used to connect ideas and sections of the business report. This example business report presents the four essentials that every business report should include:
Terms of reference refer to the terms on which the business report is written.
The procedure describe the method that was used to collect data for the report.
The findings describe the data or other important information the report produced.
Conclusions are drawn on the findings which provide reasons for recommendations.
The recommendations are specific suggestions made based on the conclusions of the report.
Read the short example business report and follow the tips below. Teachers can print this examples for use in class in lessons using sound teaching writing strategies .
Reports: Example Report
Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction. The report was to be submitted to her by 28 June.
A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:
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- Overall satisfaction with our current benefits package
- Problems encountered when dealing with the personnel department
- Suggestions for the improvement of communication policies
- Problems encountered when dealing with our HMO
- Employees were generally satisfied with the current benefits package.
- Some problems were encountered when requesting vacation due to what is perceived as long approval waiting periods.
- Older employees repeatedly had problems with HMO prescription drugs procedures.
- Employees between the ages of 22 and 30 report few problems with HMO.
- Most employees complain about the lack of dental insurance in our benefits package.
- The most common suggestion for improvement was for the ability to process benefits requests online.
- Older employees, those over 50, are having serious problems with our HMO s ability to provide prescription drugs.
- Our benefits request system needs to be revised as most complaints concerning in-house processing.
- Improvements need to take place in personnel department response time.
- Information technology improvements should be considered as employees become more technologically savvy.
- Meet with HMO representatives to discuss the serious nature of complaints concerning prescription drug benefits for older employees.
- Give priority to vacation request response time as employees need faster approval in order to be able to plan their vacations.
- Take no special actions for the benefits package of younger employees.
- Discuss the possibility of adding an online benefits requests system to our company Intranet.
Important Points to Remember
- A report is divided into four areas:
- Terms of Reference – This section gives background information on the reason for the report. It usually includes the person requesting the report.
- Procedure – The procedure provides the exact steps taken and methods used for the report.
- Findings – The findings point out discoveries made during the course of the report investigation.
- Conclusions – The conclusions provide logical conclusions based on the findings.
- Recommendations – The recommendations state actions that the writer of the report feels need to be taken based on the findings and conclusions.
- Reports should be concise and factual. Opinions are given in the conclusions section. However, these opinions should be based on facts presented in the findings .
- Use simple tenses (usually the present simple) to express facts.
- Use the imperative form (Discuss the possibility. Give priority. etc.) in the recommendations section as these apply to the company as a whole.
Continue learning about other types of business documents using these resources:
What is a business report?
Note: for more on principles applicable to all types of report, see report .
Business reports are a type of assignment in which you analyse a situation (either a real situation or a case study) and apply business theories to produce a range of suggestions for improvement.
Business reports are typically assigned to enable you to:
- Examine available and potential solutions to a problem, situation, or issue.
- Apply business and management theory to a practical situation.
- Demonstrate your analytical, reasoning, and evaluation skills in identifying and weighing-up possible solutions and outcomes.
- Reach conclusions about a problem or issue.
- Provide recommendations for future action.
- Show concise and clear communication skills.
Remember that with business reports, typically, there is no single correct answer but several solutions, each with their own costs and benefits to an organisation. It is these costs and benefits which you need to identify and weigh-up in your report.
Further, when writing the report, you need to consider the audience you are writing for: is it the CEO or will the report be available to all staff concerned? It is vital that you ensure an appropriate level of formality, sensitivity, fairness, and objectivity.
Page authorised by Director, CTL
Last updated on 25 October, 2012
Have a study or assignment writing question? Ask an expert at Academic Q+A
#business ethics articles
Ethics & Compliance Matters
Reputation Damage and Tone at the Top: Uber Scandal Underscores How Corporate Culture can Bring a Company to its Knees
Reputation Damage and Tone at the Top: Uber Scandal Underscores How Corporate Culture can Bring a Company to its Knees
Uber has had its share of public relations problems lately, and is now known as yet another company having to deal with current business ethics issues. From the taxi-alternative start-up’s drivers claiming they don’t make nearly as much money as they originally promised to none-the-wiser customers getting stuck with hefty price surges at the ends of rides. As if this weren’t enough to land Uber an F rating from the Better Business Bureau (in fact, this and a few other Uber business practices were), Senior Vice President Emil Michael’s comments at a recent dinner have pushed this company into a full-on PR disaster.
Creating Culture One (Wrong) Word at a Time
The nutshell: At a dinner attended by a Buzzfeed reporter, Michael suggested Uber would embark on a smear campaign against journalists who criticized the company. In this conversation, Michael said Uber could spend millions of dollars to hire investigators to dig into the journalists’ personal data and use the information they found about their critics to threaten and/or publicly embarrass them. Although Michael claims he thought the conversation was off the record, according to the Buzzfeed reporter, it wasn’t. And he ran with the story .
Not surprisingly, a media storm ensued, leaving Uber CEO Travis Kalanick no other choice but to respond. But Kalanick’s “apology” appeared less than sincere. Rather than fire Michael for insinuating Uber would engage in such unethical business practices, he posted 14 tweets on his personal Twitter account, essentially saying his senior executive’s comments were “terrible.” Uber’s latest situation clearly speaks to what some see as the end of the old tech genre that was focused on changing the world and the move to self-enrichment.
Textbook Case for the Need for Strong “Tone at the Top”
It’s safe to say that Uber is in hot PR water, and it may be very difficult for the company to climb out. Why is that? Because the laundry list of reputation-damaging unethical business practices at Uber has experienced in the past several months may be indicative of a deeper, more critical issue: poor tone at the top, a broken organizational culture and possibly bad business ethics.
What do we mean when we talk about tone from the top? A successful ethics and compliance program must be built on a solid foundation of business ethics that are fully and openly endorsed by senior management. Otherwise, the program may amount to little more than a hollow set of internal rules and regulations. There should be an unambiguous, visible and active commitment to compliance.
For start-ups and some companies in the tech sector, culture-related wrongdoing isn’t new. In fact, it was a journalist’s report against Uber for what she believed were unethical business practices that prompted Michael’s comments at that dinner. Rather than take steps to investigate or address the bad behavior it was being accused of, Uber resorted to threats against the reporter and other critics of the company. This response underscores how problematic its culture seems to be.
A Broken Corporate Culture Will Come Back to Bite You—and Not Just Through Bad Press
While Uber may think this issue will disappear with time, it won’t. If there is an underlying issue with the company’s culture, or if it is truly one of the many companies with ethical issues, it will rear its head again in the future—it’s only a matter of time.
The same may be true for other companies in the tech space if The Wall Street Journal reporter Christopher Mims ‘ concerns play out. In his recent article, “Uber and a Fraught New Era for Tech ” he writes, “The emphasis of the tech companies being built now is much more zero-sum. Whom do we need to destroy in an effort to enrich ourselves and our investors, and what is the best vehicle for creating a consumer need that will facilitate that quest?”
Uber is at a critical crossroads and their next steps could ultimately determine their long-term success. If the company doesn’t take the time needed now to establish a strong culture. it runs the risk of losing key partnerships, employees and drivers, and so much more.
If they are nurturing an environment that prohibits or discourages employees or others from speaking up, business risks alone (i.e. safety, etc.) could significantly hamper this thriving, innovative organization.
If that happens, we all lose.
#business first louisville
Consult the Expert Business First Louisville
The Era of Smart Technology
Nearly all of us today have a Smart Phone, but what is a Smart Safe?
A Smart Safe is key to managing the challenges of cash in a retail environment. A Smart Safe automatically accepts, validates and stores notes while recording each transaction.
Smart Safe features include:
• Note Validation – tracks and records each note while checking for counterfeits
• Cash Tracking – deposits tracked by each user of the safe by Login ID
• Reporting – various reports can be generated to streamline reconcilement
• Connectivity – stores can provide online access to an armored car carrier and the bank
Benefits of this technology:
• Eliminates the employee risk of taking cash to a bank branch.
• Can lower expenses associated with armored car services as frequency of pickups may be reduced.
• If your bank has online access to the cash deposits they may be willing to provide you advanced availability even though the cash may still be sitting in the safe. If your business consists of managing large amounts of cash, get safe smart.
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Put a price tag on your business: A guide to business valuation – Canada Business Network #best #business #cards
Put a price tag on your business: A guide to business valuation
If you want to sell all or part of your business, you need to have an idea of its value. This information will help you understand the different approaches to business valuation, but you may want to seek professional guidance and advice. Prospective investors will also assess its value when they consider your proposal.
The process of determining the value is called valuation. You and the buyer or investor need to determine what you feel is an appropriate business valuation because it will be the basis for negotiating:
- How much of your business the investor or buyer will purchase
- How much the buyer or investor will pay (the price of the business or of its shares)
- The return the buyer or investor can expect to earn
Ways of valuing a business
Valuation is not an exact science, and there are different ways of valuing a business. Each of these methods is based on different assumptions and financial information, which typically results in a different value for each method. For instance, you could base a valuation on the assets of a business (how much it owns) or by taking into account projected revenues or cash flows. Investors generally prefer methods based on cash flows. It s important to know about a variety of methods because they can be useful as benchmarks to check the validity of the value and the price you determine.
Earnings and cash flow-based methods:
- Discounted cash flow
- Going-concern value
Discounted cash flow
From the investor s perspective, this is usually the most accurate and effective way to estimate a business value because it is based on future cash flows. These cash flow figures reflect the amount of money that is estimated to come into the business and will ultimately determine the investor s return on investment. The discounted cash flow method is used to answer three critical questions:
- Value: How much is your business worth today, based on what it will earn in the future?
- Rate of return: What is the buyer s or investor s expected rate of return, given the amount invested and your business financial projections?
- Equity share: How much equity will the buyer or investor receive for their investment?
The discounted-cash-flow method is often preferred because it can be more accurate than other methods. Its accuracy and complexity are due to the fact that it:
- Uses cash flows: It takes into account the projected ups and downs of revenue over a period of time.
- Discounts the cash flows: It adjusts the cash flows by a rate that is acceptable to the investor to account for risk and the time the investor must wait for a return.
How it works
In this method, cash flow predictions are discounted, or reduced, to adjust for the risk the investor faces and to make up for the fact that the investor could invest their money in something else.
Investors are looking to be compensated for their risk, and their benchmark rate or “discount rate” will adjust for the value of money over time. They will choose a discount rate and compare your proposal against that rate.
Advantages and disadvantages
The discounted cash flow method allows values to be estimated even when your cash flow is fluctuating. A start-up or new venture may expect to lose money in the first years and then make money in later years. These changes in cash flow are taken into account by the discounted cash flow method.
If you use this method, keep in mind that:
- Its accuracy depends on the accuracy of your cash flow projections. That is why your financial data and assumptions are critical.
- It is a complex process, so you may require professional guidance.
- It can give you detailed estimates, but it is important to remember that business valuation is not an exact science your numbers will be based on assumptions and predictions of future performance.
Value: How much is your business worth today?
Let s say financiers are considering an investment in your business, but plan to take their money out in five years. To them, your business is worth today what it can earn during those five years, plus their share of the value of the business at the end of the five years. However, future cash flow numbers and the future value of the business are unknown. The discounted cash flow method applies adjustments or “discounts” to account for those unknowns.
Using this method, the value is the total of the cash flows, adjusted or discounted, plus the value remaining (or residual value), also discounted.
Rate of return: What rate of return will the investor expect?
Investors want to calculate their rate of return. To do that they must compare the amount of the investment to the amount they will earn at the end of the investment period. But how can they know what they will earn in the future? Again, they must use the discounted cash flow projections to estimate the future value of their investment. To do so, they will need to:
- Estimate the cash flow in the final year
- Estimate the value of the business based on the cash flow
- Calculate the final value of their share in the business
- Determine their rate of return
Value, return and exit strategy
The method used to calculate values and rates of return depends on the specific exit strategy used. Commonly-used methods include going-concern value, book value, and liquidation value.
The going-concern value method calculates your business value based on its capacity to produce a stream of cash flow in the future. The greater the cash flow your business generates in the future, the higher your business value today.
How it works
The going concern value, like discounted cash flow, compares the current investment to the future receipts (cash inflows). This method uses the revenues of previous years to project future revenues, and it assumes those revenues will not change.
This value is the net worth, or shareholders equity, of your business as shown in its financial statements. At its most simplified, subtracting your liabilities from your assets will give you your business net worth or book value. Book value can be described as the historical value of an asset that, at a given time (the day it was purchased), represented the economic or market value of the asset, less its accumulated depreciation.
How it works
To determine the book value, subtract your liabilities from the value of your assets. The difference gives you your net worth or shareholders equity. In practice, book value is seldom used in the process of securing venture capital, although it can be a realistic approach to measuring a small business net worth.
A liquidation value is assigned to a business being sold in order to satisfy its creditors. Tangible assets, such as land, usually have a liquidation value close to their market value. Inventories and accounts receivable, on the other hand, are usually valued at less than what is shown in the books.
How it works
To determine the liquidation value, all assets are assigned distressed values, and all debts are totalled at book value. Most assets sold under duress are discounted from their fair market value. The difference between the distressed value of the assets and the actual or book value of the liabilities is referred to as the liquidation value.
The liquidation value doesn t reflect the real worth of an asset or a business; in most cases, it is substantially less than the market and book values. This method is typically used only if a business is in serious financial trouble.
Should I seek a financial advisor for help with valuation?
Business valuation is a complex task, and a financial advisor with experience in business valuation can be an invaluable asset.
A professional valuator can:
- Provide the experience needed to accurately determine the value of your business
- Offer an objective view of your business worth
- Give investors more confidence in the credibility of your valuation
There is a saying in the venture capital industry: “The value of a business is only what someone is willing to pay for it.” In other words, the market, and your ability to attract investors and negotiate with them will determine the value or selling price.
Remember that many factors affect the value of your business. Seeking professional assistance can help you calculate an accurate value for your business.
Learn how to determine the value of your business and find ways to increase it.
What is a fair price to pay for a business? Read this article to learn how to estimate the value of a business.
Enlist the help of an expert who can quantify the worth of all, or part, of your business or its securities.
Was this information useful?
#hot shot business
Hubby is wanting to start a hot shot business!!
My husband has been driving trucks for about 10 years, now he says that hes tired of driving for other ppl and wants to start his own hot shot business. Me being the worry wort I am i’m really concerned. We have 2 kids and just recently moved from WV to OK. My hubby seems to think he would be able to make a really good living. I was just wondering if anyone would be able to either make me feel better about this decision or prove to him i am right.
Well this is a tough one. Yes there is a living to be made doing this, but it is not cheap to get started. My suggestion to you and your husband is to read this forum completely (every single post!!) at least 3 times TOGETHER. Then discuss it in a friendly way. Then ask us every question you can come up with (even the ones you think are silly or dumb). The folks here on this forum will be happy to help. Lee
Buster(Lee) is 101% on point.
I have been in this business for decades. It is always a crap shoot by nature of the business. Make a lot of money. Some weeks tickle you pink with good stuff, other weeks give you ulcers.
This biz is expensive to start if you begin with really good equipment, and it is expensive to keep running. Good equip’t allows you to run with less maintenance costs but cost more to start. Lower end equip’t forces you to take more time and money to keep running. The difference? Down time can cost you good paying freight and give you a bad reputation if it is ongoing. It will also run up your blood pressure and anxiety level.
If you lapse on insurance, it is a red flag. Insurance is expensive and is the first bill you need to cover each month(if you don’t pay yearly). Truck and trailer payment [$$$?]. dunnage, straps, chains, tarps, duct tape, corner protectors, etc. are ongoing expenses, you need it when you need it. Things wear out. Bungies are not really cheap because they don’t last very long in the environment. Ya, they’re cheap, by the box, but all these things add up. Not enough cheap bungies can ruin a good tarp fast.
Fuel. Pay with a credit card=credit price. Stay warm or stay cool idling the truck=more fuel cost or extra expense for some auxilliary power/fuel.
You have to be relatively comfortable on the road, you have to get good rest.
First thing I missed [big truck to little truck] was an air ride seat, second was the space I had to forfeit.
Another HUGE area in this biz if you flatbed, IT IS FLATBEDDING. Not for everyone. If you are new to it, you MUST learn how to tie down.
It is imperative. I could easily continue for days and weeks and.
The great part? What you screw up, noone to blame. What you accomplish, YOU did it. It can be very rewarding. It is a lot of work and it takes a special talent to do it by yourself. Read this forum in it’s entirety, and I mean completely in it’s entirety, over and over and over and over again. Then read it over again. You will not find the truth about this biz ANYWHERE else in any shape or form as you will find it here.
This is not to discourage you, but to inform you well. One more thing, a personal thing, please be careful not to sanitize his dream in anyway. Negativity breeds negativity. Dreams put into action are what make everything work, the fuel of life. Ignorance is a lazy fault, and can be fixed. The knowledge for this business is available here, but you have to supply your part to make it whole. Above all, have fun and laugh alot.
AMEN BROTHER OZO!
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Valuing a Business based on Market Comps
The market approach offers you perhaps the most compelling way to determine the business value. Many business people and appraisal experts believe the market to be the ultimate judge of what a business is worth.
In this sense, the business market value is revealed by the price the business fetches in an actual sale. Comparison against the sales of similar businesses is the next best thing – you can gather enough statistical evidence to price your business quite accurately.
Key uses of market-based business valuation
Determining your business value by such market comparisons is especially useful in these situations:
- To set an asking price or offer price for a business acquisition.
- To defend your business valuation in a legal controversy or before the tax authorities.
- To justify your business value in a dispute such as partner disagreements or buyout.
Business fair market value estimation
Market comparisons are an excellent way to estimate the very important fair market value of a business. This is by far the most common measure of business value – and is the de-facto standard used in most business valuations.
Valuation Multiples: business value calculation
You can use a number of valuation multiples to estimate your business fair market value. All such multiples are statistically derived ratios that relate the potential business selling price to some measure of its financial performance.
Using the valuation multiples derived from comparable business sales, you can determine what your business is worth based on its recent revenues, net income, discretionary cash flow, EBITDA. total assets or book value, among others.
For example, you can take the Price to Gross Revenues Multiple and multiply it by your business revenue figure. The result is the market-based estimate of what your business is worth.
ValuAdder offers you a set of intelligent tools to quickly assess your business market value. First, you select your business type from among 425 industries. Next, you enter the key financial parameters for your business. Finally, you calculate the fair market value range, average and median values for your business.
You can also explore how the businesses in your entire industry group are priced by the market. This is very useful to estimate the value of businesses that generate income from a number of profit centers, such as product sales and client services.
All in a matter of minutes!
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#start up business
How to Come Up With an Idea for a Business
In their book, Start Your Own Business , the staff of Entrepreneur Media, Inc. guides you through the critical steps to starting a business, then supports you in surviving the first three years as a business owner. In this edited excerpt, the authors offer suggestions for figuring out just what kind of business you d like to start.
How do you start the business idea process? First, take out a sheet of paper, and across the top, write Things About Me. List five to seven things about you things you like to do or that you re really good at, personal things (we ll get to your work life in a minute). Your list might include: I m really good with people, I love kids, I love to read, I love computers, I love numbers, I m a problem solver. Just write down whatever comes to your mind; it doesn t need to make sense.
On the other side of the paper, list things you don t think you re good at or you don t like to do. Maybe you don t like to meet new people or you re really not that fond of kids or you don t like public speaking or you don t want to travel. Don t overthink it.
When you re finished, ask yourself: If there were three to five products or services that would make my personal life better, what would they be? Determine what products or services would make your life easier or happier, make you more productive or efficient, or simply give you more time.
Next, ask yourself the same set of questions about your business life. Also examine what you like and dislike about your work life as well as what traits people like and dislike about you.
Finally, ask yourself why you re seeking to start a business in the first place. Then, when you re done, look for a pattern (i.e. whether there s a need for a business doing one of the things you like or are good at).
Inspiration can be found anywhere. Getting an idea can be as simple as keeping your eyes peeled for the latest hot businesses; they crop up all the time. Many local entrepreneurs made tons of money bringing the Starbucks coffeehouse concept to their hometowns and then expanding from there. Take Minneapolis-based Caribou Coffee. The founders had what they describe as an aha moment in 1990 and, two years later, launched what is now the nation s second-largest corporate-owned gourmet coffeehouse chain. Other coffee entrepreneurs have chosen to stay local.
And don t overlook the tried and true. Hot businesses often go through cycles. Take gardening. For the past few years, gardening products and supplies have been all the rage, but you wouldn t consider gardening a 21st century business. The same goes for shoe cobblers and seamstress businesses with people wanting shoes and clothes to last longer or fit just-so, these businesses are in demand, and supply is short.
In other words, you can take any idea and customize it to the times and your community. Add your own creativity to any concept. In fact, customizing a concept isn t a choice; it s a necessity if you want your business to be successful. You can t just take an idea, plop it down and say, OK, this is it. Outside of a McDonald s, Subway or other major franchise concept, there are very few businesses that work with a one-size-fits-all approach.
One of the best ways to determine whether your idea will succeed in your community is to talk to people you know. If it s a business idea, talk to co-workers and colleagues. Run personal ideas by your family or neighbors. Don t be afraid of people stealing your idea. It s just not likely. Just discuss the general concept; you don t need to spill all the details.
Hopefully by now, the process of determining what business is right for you has at least been somewhat demystified. Understand that business startup isn t rocket science. No, it isn t easy to begin a business, but it s not as complicated or as scary as many people think, either. It s a step-by-step, common-sense procedure. So take it a step at a time. First step: Figure out what you want to do. Once you have the idea, talk to people to find out what they think. Ask, Would you buy and/or use this, and how much would you pay?
Determining what you want to do is only the first step. You ve still got a lot of homework to do, a lot of research in front of you. Most important: Do something. Don t sit back year after year and say, This is the year I m going to start my business. Make this the year you really do it!
#how to start a business
Starting a business involves planning, making key financial decisions and completing a series of legal activities. These 10 easy steps can help you plan, prepare and manage your business. Click on the links to learn more.
Use these tools and resources to create a business plan. This written guide will help you map out how you will start and run your business successfully.
Take advantage of free training and counseling services, from preparing a business plan and securing financing, to expanding or relocating a business.
Get advice on how to select a customer-friendly location and comply with zoning laws.
Find government backed loans, venture capital and research grants to help you get started.
Decide which form of ownership is best for you: sole proprietorship, partnership, Limited Liability Company (LLC), corporation, S corporation, nonprofit or cooperative.
Register your business name with your state government.
Learn which tax identification number you’ll need to obtain from the IRS and your state revenue agency.
Register with your state to obtain a tax identification number, workers’ compensation, unemployment and disability insurance.
Get a list of federal, state and local licenses and permits required for your business.
Learn the legal steps you need to take to hire employees.
Contact your local SBA office to learn more about how SBA can help.
There are a number of available programs to assist startups, micro businesses, and underserved or disadvantaged groups. The following resources provide information to help specialized audiences start their own businesses.
AT T Business in a Box
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- Built-in firewall
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Cost effective, managed solution
Get the benefits of advanced voice and data technology, without the costs and complexity of administering it. Because AT T manages Business in a Box, your organization may avoid expenses and responsibilities such as:
- Purchasing racks of equipment
- Maintaining local IT staff
- Dealing with multiple vendors
- System upgrades and maintenance
AT T Business in a Box is easy to set up and use
Have your small office wired and working quickly. With AT T Business in a Box, you experience:
- Simple set up
- Web-based tool that makes it easy to add or change users and features without the need for dedicated staff
- Streamlined dialing and connection with other company offices
- Technical support and assistance from AT T
Choose the best communications option(s) for your business
Whether you already own existing equipment such as a key system/PBX, or would prefer AT T to host the solution for you, we work with you to help you choose the perfect option(s):
- SIP Trunking Managed integrated access for PBX or key system that you own
- Hosted VoIP Fully hosted and managed by AT T as a cloud-based service
- Data only Internet access only; this option does not use the device for voice
Obtain business-class voice services and fast Internet bandwidth at a competitive cost, in one simple solution. The flexible and robust capabilities of AT T Business in a Box can assist with many business scenarios, including these common uses:
Business VoIP for your key system
Provide satellite locations with advanced connectivity that integrates with your existing analog investments. With SIP Trunking and AT T Business in a Box, you can retain the phone system and features that you are already familiar with, and gain these benefits:
- Get the most out of your previous investment without having to purchase additional phone equipment
- Simplified, converged voice and data over a single connection giving you bandwidth efficiency and potential cost savings
- Automatically adjusts to give voice highest priority for best quality
- Dynamically allocated bandwidth automatically adjusts to give voice highest priority for best quality
Hosted VoIP for your new business phone service
Set up a brand new office quickly, or choose to move away from old outdated PBX equipment. With Hosted VoIP and AT T Business in a Box, you can eliminate equipment concerns and enjoy complete end-to-end management, monitoring, and support. AT T provides and manages your voice and data service for you. This option also gives benefits such as:
- Advanced calling features and versatile support for remote workers
- Fully hosted cloud based service for maximum flexibility and security
- Single vendor for your connectivity support
Managed Internet Data Only
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A Complete IP Communications Solution for Your Business.
Prepare for your future transition to VoIP with the data-only option. If you are not yet ready to use the device for voice purposes, you can use AT T Business in a Box to provide business connectivity such as:
AT T Business in a Box positions you for a seamless transition to VoIP and advanced technologies, when you are prepared to do so.
Bring AT T Business in a Box to any small office
The simplicity of AT T Business in a Box makes it an ideal solution for a multitude of industries such as healthcare facilities, retail establishments, restaurants, financial offices, legal services and any situation where remote offices need full-featured communication services.
Move into the future with AT T Business in a Box
Provide enterprise-grade technology to your small office. The versatile AT T Business in a Box eases the transition to VoIP and prepares you for future technology. With a converged voice and data solution, you will enjoy:
- Optimized network utilization through shared bandwidth and flexible allocation of capacity
- Reliability of inbound and outbound calling
- A solution to grow with your business
Rely on comprehensive support and expertise
Count on AT T to be there every step of the way. In addition to the included equipment, management and maintenance, AT T Business in a Box includes:
- Deployment assistance AT T sends a technician to your location to help make sure the installation goes smoothly. We install the included equipment, hook up the router, and test and verify connectivity to make sure you re up and running.
- Proactive monitoring and customer support 24x7x365
- Easy-to-use web portal Our web portal allows you to handle routine administration tasks such as:
- – Bandwidth usage reporting
– Reports and tools
– Viewing online billing
– Online support and ticketing