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7-Eleven, Volkswagen cases show why we should push back on – corporate ethics #free #business #plans
#business ethics articles
7-Eleven. Volkswagen cases show why we should push back on ‘corporate ethics’
Professor of Management and Organization Studies, Macquarie University
Carl Rhodes does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond the academic appointment above.
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The Conversation UK receives funding from Hefce, Hefcw, SAGE, SFC, RCUK, The Nuffield Foundation, The Ogden Trust, The Royal Society, The Wellcome Trust, Esmée Fairbairn Foundation and The Alliance for Useful Evidence, as well as sixty five university members.
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Chairman and major shareholder of 7-Eleven Russ Withers sits in a Senate Committee hearing in Melbourne. Julian Smith/AAP
There is perhaps no phrase more hackneyed in the corporate world than: “good ethics is good business”. Against the image of the ruthless business baron who will stop at nothing in the pursuit of wealth and power, the slogan tells us there is no friction between being good and being successful.
As luck should have it (for corporations that is) it is argued organisations can stand up and be righteous about their do-gooding, and this will actually lead to the achievement of self-interested business results. The cake can be had and eaten.
But does this ethical catch phrase really hold sway in the corporate world? Events this September suggest not.
The month of the corporate scandal
September 2015 was mired in corporate scandal. German car manufacturer Volkswagen was raked over the coals for installing software in its cars that ensured it falsely passed emission tests. Eleven million cars were involved over a period of seven years. VW’s CEO Martin Winterkorn resigned over the affair and now faces possible criminal charges .
American corporation Turing Pharmaceuticals was publicly vilified for its predatory pricing when it raised the price of the drug Daraprim by 4000%. This is a drug used to treat infections associated with HIV and AIDS. Turing’s CEO Martin Shkreli was described by the Washington Post as “the most hated man in America”.
In Australia trouble arrived at convenience store chain 7-Eleven when the ABC’s documentary series Four Corners revealed its use of exploitative and illegal work practices to reduce its labour costs. Employees were being paid less than half the legal minimum wage. Young and foreign workers were especially targeted. The scandal saw the resignations of 7-Eleven’s chairman Russ Withers, and its CEO Warren Wilmot.
Bad ethics is good business
Each of these scandals has been scrutinised in terms of business ethics. We are not talking here about contentious and nuanced debates about the nature of morality. In these cases the ethical issues relate to cheating, lying, deception, law breaking, exploitation, and merciless profiteering. As far as any common understanding of ethics is concerned these things are on the far side of the thick and grey line that separates right from wrong.
What do these cases have in common? Each one suggests there was an ethos in place in these corporations that held that “bad ethics is good business”. Seven years of highly orchestrated cheating at VW meant increased sales. In 2009 VW became the world’s biggest car manufacturer .
Institutionalised wage fraud and labour exploitation at 7-Eleven kept store costs down, increasing profits both for franchisees and (especially) for the parent company. 7-Eleven has twice been names Australia’s “franchisor of the year”. Price gouging at Turing meant a drug listed on The World Health Organization’s essential medicines list could bolster the company’s profits by exploiting the sick and vulnerable.
Just don’t get caught
The “bad ethics is good business” approach was going well for these businesses until they got caught. These three cases have triggered debates still raging in all sectors of society. Heads have rolled and bottom lines are jeopardised.
Does this really confirm that “bad ethics is bad business”? Of course not. There is no doubt many other corporations are profiting handsomely from deceit, lies, fraud and exploitation. The scandals of September 2015 show that “bad ethics is good business … unless you get caught”.
It’s not just about not getting caught. It is also about the political, legal, social and economic implications of being found out. In the cases of VW, 7-Eleven and Turing there has been a massive public and media outcry about their reprehensible and selfish behaviour.
Bringing these corporations to justice was not the work of one heroic individual, nor the result of government action. It was a collective effort that involved NGOs, scientists, academics, politicians, the media and the general public. This was a victory of civil society and democratic dissent.
So, we can reformulate our proposal: “Bad ethics is good business … unless you get caught … and as long as you aren’t the subject of a public outcry”.
Democratic business ethics
When corporations speak of business ethics their idea is that they can keep it all in house. The ethics of business is largely seen as a matter of corporate self-regulation so that pesky outsiders won’t stick their noses into corporate affairs. The September scandals suggest an entirely different ethics.
If we want ethics in business, what we need is more corporations being caught and more public outcry. For business ethics to be effective they must be pushed onto corporations against their will. Business ethics is democratic, not corporate.
What we can learn from the business events of September is that ethics cannot be left to corporations themselves. Business ethics requires a vigilant democracy where the public and its institutions will hold corporations to account for their actions.
Business ethics, to borrow a phrase, is about keeping the bastards honest.
#business to business
What is Business-to-Business (B2B)?
Business-to-business B2B refers to commerce between two businesses rather than to commerce between a business and an individual consumer. Transactions at the wholesale level are usually business-to-business while those at the retail level are most often business-to-consumer (B2C).
The dollar value of business-to-business transactions is significantly higher than business-to-consumer activity because businesses are more likely to purchase higher priced goods and services and purchase more of them than consumers are. A bicycle manufacturer, for example, will purchase a truckload of bicycle tires or a coffee manufacturer will buy a massive, industrial bean grinder. Compare that with what s purchased by a biking enthusiast or the individual coffee aficionado.
How Business-to-Business Selling is Different
Selling to a business is different from selling to an individual consumer. Key sales and marketing differences for business-to-business transactions include:
- Selling sometimes requires participating in a bidding process by responding to a purchaser s request for proposals. On the business-to-consumer side, this compares to asking various auto dealers to provide their best offer on a specific make and model.
- The decision-making process on a purchase can take days, weeks, or months, depending on how the purchasing company works and the size and nature of the order.
- Purchasing decisions are often made by committees, so each member needs to be educated and sold.
- The dollar value of goods or services sold is much higher than on the consumer or retail level, so the buyer needs to take steps to minimize risk. That sometimes involves requesting a product prototype or customization.
Business-to-Business Doesn t Exclude Business-to-Consumer
A company selling to businesses can also sell directly to consumers. A bead manufacturer selling its beads in bulk to costume jewelry manufacturers might also package them in smaller quantities sold to crafters at craft stores. A telephone manufacturer can sell in bulk to companies or one at a time to consumers shopping online or at an office supply store. A firm that provides health and wellness consulting to corporations can also advise individuals one-on-one or in group presentations.
It s About the Customer, Not the Transaction Size
While business-to-business transactions often involve high prices and volume, they can also happen on a much smaller scale when a small business sells products or services to another small business. The hallmark of business-to-business commerce then, is the participants two businesses rather than a business and a consumer.
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#business first louisville
Allow the business expertise of First Capital Bank to be your most important financial resource. We work with our clients to develop a keen understanding of their businesses and personal lives, as they are often closely interwoven. We can then evaluate financial hurdles and opportunities intelligently, recommending solutions that make sense on a personal and professional level. We respond to our business customers by designing an approach that asks the right questions and provides the solutions necessary to meet the unique needs dictated by today s changing business climate. Allow our experienced, knowledgeable and highly qualified team to provide you with the most responsive financial products and services available to you and your business. Check out our options, use our helpful financial tools, and schedule a visit with us today. We re eager to help you get started.
Thank you for your interest in First Capital Bank of Kentucky. We strive to make ourselves available to you, via email, telephone, postal mail and in person at any of our branch locations. or use the secure form found on our Contact Us page.
First Capital Bank of Kentucky
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Louisville, KY 40207
#harvard business school
Harvard University s Harvard Business School
Round 1: September 7th, 2016
Round 2: January 4th, 2017
Round 3: April 3rd, 2017
When people think about the MBA degree, the very first school that springs to mind is Harvard Business School (HBS). HBS is synonymous with the degree and literally sets the pace for the industry. Everything it does instantly makes news both good and bad. And Harvard s new dean, Nitin Nohria, has immediately injected energy and enthusiasm in the school.
Since assuming leadership of HBS on July 1, 2010, Nohria has racked up accomplishments that would have taken some B-school deans a decade or more to achieve they include crafting and communicating a new agenda for the school known as the five i s for innovation, intellectual ambition, internationalization, inclusion, and integration; pushing through significant changes to the MBA program against concerns by some that he was moving too fast; and raising millions of dollars in donations, including a $50 million gift from India’s Tata Group and its philanthropic interests. All of these moves build on the formidable reputation and clout of the so-called “West Point of Capitalism,” a business school that, frankly, is a university unto itself, with 33 separate buildings on 40 acres of property along the Charles River.
Harvard’s case method curriculum is designed to prepare students for the challenges of leadership in the real world. Though case studies maintain their dominant role at Harvard, the school has introduced several major changes that mix up the traditional HBS formula for training leaders. MBA students now take turns leading a group engaged in specific, assigned projects. They are also sent to work for a week with one of more than 140 firms in 11 countries, ranging from a Brazilian soap maker to a Chinese real estate management company. Groups are also given eight weeks and seed money of $3,000 each to launch a small company. The most successful, as judged by a vote of their fellow students, receives additional funding.
These very ambitious changes especially for an MBA program the size and scope of Harvard s build on what has long been an engaging and proactive learning environment, where students develop the knowledge, skills, and confidence to face a variety of difficult decisions they’ll encounter throughout their careers.
Students spend their first two terms completing the required curriculum with a section of 90 students to which they are assigned. This group of students takes all first-year classes together and forms an intellectual and social circle. During the second year, students choose up to five courses per semester to build their elective curriculum of choice. The new curriculum changes this up a bit, adding shorter courses into the course catalog.
In the 2012-2013 admissions season, Harvard announced significant changes in the way it assesses MBA applicants. The school cut the number of required essay questions in half, from four to two and added a novel 24-hour test for applicants who make the first cut and get an interview with admissions. Those candidates have to write a 400-word essay on what they wish they d said but didn t during the interview and put it on their online application within 24 hours of the interview.
For the first time in five years since the debut of Poets Quants ranking, Harvard Business School slipped behind Stanford to rank second in 2014. The fall largely occurred after Businessweek s newly updated ranking based on major changes to its methodology put HBS in eighth place, down from second two years earlier.
Make no mistake: Harvard is one of the very best two or three premier MBA players. If a business school ranking fails to give Harvard its due, it s merely the result of quirky methodology and little else. There is no business school in the U.S. and even in the world that can genuinely lay claim to having a better MBA program than Harvard. With the largest endowment of any business school by far, the institution s resources are vast and so is the quality of the school s faculty, students, and alumni. And because Harvard has been at this for so many years, its MBAs are far ahead of any others in getting and occupying powerful and influential leadership positions in one industry after another. That s why HBS always leads rankings of B-schools with the most CEOs at the world s top corporations.
In fact, the biggest misconception that business school rankings propagate is that Harvard is just another school on the list and its rivals are close competitors. Harvard is in a class by itself.
If you re an applicant and are fortunate enough to be accepted by Harvard, there are legitimate reasons to turn the school down: you want a smaller, more intimate experience; you prefer a less competitive school; you want more of a mix of lectures, case studies, and experiential learning; you want to live and work in a completely different part of the country; or another school has nailed a specialty discipline that makes it a no-brainer. But you d be making a difficult call to say no to what is, without question, the best business school in the world.
B-School Smack Down Reports:
Top Feeder Colleges Companies to Harvard:
For a start up like us Benchmark Law is the right choice .
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Who can use Bizness Apps?
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What types of apps can I create with Bizness Apps?
iOS apps – that work on Apple devices like iPhones and iPads
Android apps – that work on Samsung, Google, HTC, and other devices
Mobile Websites (HTML5) – that work on almost any device with a mobile browser
(I’m embarrassed to ask, but what’s an “app?”)
Once upon a time, a mobile phone just made calls. Now, only the most basic mobile phones are call-only. Instead, modern smartphones are powerful mini-computers that can run programs called “apps.”
When your business puts out an app, customers can download it to their smartphone and interact with your business on the go. They can perform whatever functions you choose, from simple things to looking up your phone number, location, or upcoming events, to more complicated things like submitting orders or sending a message to a customer service rep.
If I make an app with Bizness Apps, what will the app be able to do?
We have a huge wealth of powerful features for you to incorporate into your app! You can view them all here:
Here are some of the highlights:
One-Touch Dialing. Customers can call your business with a single click.
Push Notifications. Send attractive and customized promotions, coupons, and event invites to customers through our advanced push notification system.
Loyalty Program. Reward your regulars.
Mobile Shopping Cart. Customers can submit orders directly through your app.
Food Ordering / Mobile Reservations. If you’ve got a restaurant, you can provide your customers with total convenience.
Tell-a-Friend. Customers can refer their friends through social media.
GPS Directions. To lead people right to your location.
Music Player. If you want to promote your band, your app can become a mobile listening station.
Custom Email FormsCustom Email Forms. Get customized email messages out quickly.
Video. Make the most of your YouTube channel and import video into your app.
Image Galleries. A photo album of your business.
Program Integration. Your app can work seamlessly with a huge variety of your favorite apps and tools.
And so much more!
How do these functions help my business?
They increase revenue. By making it easy for customers to contact your business, visit your location, hear about promotions, and provide referrals, you can increase your revenue. Because apps are mobile, your customers can do any of these things from any location, which makes your business more accessible than ever before.
Online orders have been found to be up to 25% larger! This includes orders submitted through apps. Mobile users also submit orders more frequently.
Mobile coupons are redeemed at 10x the rate of print coupons.
70% of people contact a business after a mobile search, but almost half will head to a competing site if the mobile experience is poor.
They increase customer satisfaction. Mobile apps, especially those that include loyalty programs, keep customers happy, which increases customer retention and referral rates.
Loyalty programs can increase sales by 20% or more!
They increase social media engagement. By making it easy to post about your business to social media platforms, you make it more likely that a customer will do so. This can turn customers into brand promoters, and help boost revenue.
Push notifications have been found to lead to a 30% increase in social media engagement.
They help you compete. Customers have come to expect mobile interaction from almost every business. By offering an app or mobile website, you can get ahead of competitors that do not.
20% of quick-service restaurants already have online ordering, and the number is climbing. Don’t get left behind!
They increase operational efficiency. By letting customers submit orders or customer service requests through your app, you can cut down on phone time for your team members and streamline operations. You can also track activity more easily and find areas to improve.
Some restaurants are now getting a third of online reservations from mobile users.
They increase brand loyalty. Having a direct and regular connection channel to customers deepens the bonds between them and your business, boosting loyalty. Mobile loyalty programs increase this even further.
In short, mobile technology is surprisingly powerful and can generate a wealth of opportunities for small businesses.
How much does Bizness Apps cost?
Please note that if you want to publish an Apple app, the iTunes App Store charges a $99 annual developer fee. Every business that creates an app must register for its own account as an “iOS developer.” The process is quite simple, however.
What services are included with app creation?
Submission to the app store(s) of your choice
Lifetime support and maintenance of your app
Regular updates and improvements to your app
A powerful CMS account to update your app, instantly, at any time
What are the steps in the app creation process?
Select your tabs (e.g. Contact Info, Products, Social Media, etc.)
Edit your content (i.e. write the texts that will appear in your app)
Customize the app’s appearance (choose colors, etc.)
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(Is that it? We must be missing something. It can’t be that easy… wow! Nope. We just double-checked. It’s definitely that easy!)
How long does it take before my app is live?
Around ten days.
Once created, we will submit your app to the iTunes App Store or Android Market (as applicable) within 48 hours. It then takes about a week to gain approval. In the highly unlikely event that your app is rejected, we will work with you to make the necessary changes. With Bizness Apps, approval is guaranteed.
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Information technology (IT) made a tremendous impact on the business world. From entrepreneur to global company executive, all believe their organization has to be on the web. For their enterprises to succeed, they must be part of the e-business charge: selling products, marketing services, creating value chains and alliances with suppliers and other constituencies, sharing or brokering knowledge, or redesigning internal processes to save time and money. Projections about utilization and the Internet s effects on business are phenomenal. e-business is the salvation for any company.
Techformance AfricaE-business Solution is based on thorough understanding of each business and its relevant market. We ensure that every solution that is developed is efficient in working and is able to satisfy our customers by exceeding their expectations.
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#small business saturday
Shop Small Small Business Saturday
On the 28th of November Downtown Anchorage is participating in Shop Small Business Saturday. a nation wide event put on by American Express to promote shopping at local small businesses! Every day is a big day for small businesses. Help make Small Business Saturday the biggest day yet. Learn how to get involved on the 28th. #ShopSmall
Anchorage Downtown Partnership is the official neighborhood champion for downtown Anchorage! We are gathering all small, local businesses in the downtown area and are rallying them to help bring awareness to Shop Small Small Business Saturday on November 28th. We have asked each participating business to provide a special or discount the day of, which will be advertise at our Holiday Tree Lighting Ceremony and will be featured in the Anchorage PRESS!
Don’t begin your shopping unprepared!
The event will kick off Friday, November 27th at the AT T Holiday Tree Lighting Ceremony in Town Square at 6 p.m.
Come to the Holiday Tree Lighting Ceremony, and collect your very own Shop Small tote filled with prizes, exclusive deals from local small businesses, and a map of participating merchants. This map will also be printed in the Anchorage PRESS and made available online on our website, Facebook and twitter!
This is definitely an amazing day you don’t want to miss! So, support your community and snag some great deals while doing it. We’ll see you on Saturday!
What: Shop Small Saturday
When: November 28th, All Day
Where: Downtown Anchorage from 9th Avenue to 1st Avenue and from Gamble to L Street
Remember *Get your totes with Shop Small Deals on Friday, November 27th at the AT T Holiday Tree Lighting Ceremony! Additional coupons and deals for shopping on the 28th will be placed inside each tote!*
The Anchorage PRESS will also be printing our official participating business Shop Small map and showcasing the specials for event goers the weekend of.
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Doing Business As (DBA) Filing – DBA Registration – Fictitious Business Name #introduction #to #business
#doing business as
Register your company’s trade name the right way.
State and local governments usually require companies to register any alternate names under which they do business. Called a Doing Business As (DBA) filing, this action allows your company to legally operate under a trade name, also known as an “assumed” or “fictitious” name.
By having a DBA name, it’s possible for sole proprietors and general partners to do business using a name other than the owners’ personal name. In the case of c corporations. s corporations. limited liability companies (LLC s), nonprofits and some other formation types, a DBA filing allows them to do business under a name different than the one that appears on their original incorporation documents.
Here are a few practical examples of how DBA names are used:
- Sole proprietors and general partners often choose to operate under a DBA name. For example, business owner John Smith might file the DBA name “Smith Roofing.”
- Corporations and limited liability companies (LLCs) may register alternate names for specific lines of business. For example, Helen’s Food Service Inc. might register the DBA name “Helen’s Catering.”
By registering a DBA name for your business, you could enjoy:
- better visibility for marketing purposes
- enhanced credibility among suppliers and customers
- an easier time opening business bank accounts
- the ability to transact business under a different name on the Internet
incorporate.com can help.
incorporate.com can complete DBA registrations for corporations, limited liability companies (LLCs), and some sole proprietorships and partnerships. Let us know that you’d like to register a DBA name and we’ll send you the right application for your DBA filing. You just sign and return it to us and we’ll take it from there. Once the state or local government has accepted your request, we’ll send you an approval notice. Your DBA name will then be part of the public record.
Doing Business As (DBA) FAQs
Why would I file a DBA?
If sole proprietors choose to operate a business under a name other than their personal name, they need to register that name with the state, county, city, or town in which the business operates.
If you own a corporation or an LLC, you may choose to operate under a different name than the original legal name of your business. If so, you will need to register this alternate name in the state, county, city, or town where you conduct business.
You will need to register your DBA name prior to opening a business bank account for your alternate name and before advertising or transacting business under another name.
What are the advantages of a DBA?
Filing a DBA can allow you to:
- Do business under a name other than your personal name
- Do business under an additional name, if a corporation or LLC
- Market an additional product or service under a different name
Why would a sole proprietor need to file a DBA?
Sole proprietors often file DBAs in order to do business under a name other than their personal names. For example, John Smith might register “Smith Plumbing” as a DBA.
If you operate your business under a name other than your personal name, you will need to register your DBA with the appropriate state, county, city, or town office.
incorporate.com can help sole proprietors file DBAs with some state and local government offices.
Why would a Partnership need to file a DBA?
To avoid doing business under only one partner’s name, or under both names, partnerships often file DBA names with their state, county, city, or town government offices. For example, John Smith and Bob Jones might file the DBA, “Smith & Jones Enterprises.”
If you manage a partnership that operates under a DBA, you will need to register your DBA with the appropriate government office.
incorporate.com can help partnerships file DBAs with some state and local offices. Call us to learn more about registering your business name today.
Why would an LLC need to file a DBA?
If your LLC will operate under a DBA name, it must register its DBA with the appropriate state, county, city, or town government office. An LLC might file a DBA to market a new product or service, or to simply operate under an additional name.
Some state and local government offices refer to a DBA as a “trade name” or “assumed name,” since these names usually reflect the company’s line of business more accurately than its legal name. Let incorporate.com help your LLC register a DBA name.
Why would a Corporation need to file a DBA?
Corporations often file DBAs for additional business names. A corporation might file a DBA to market a new product or service under a unique name. In other cases, corporations simply operate under more than one name.
If your corporation will use a DBA in its home state or any other state, it must register the DBA with the appropriate government office at the state, county, city, or town level. We can help your corporation register a DBA name today.
Are there any restrictions on DBA name filings?
In many states, more than one business can file the same DBA name at the local level. However, a DBA cannot include a corporate indicator such as “Inc.” or an LLC indicator such as “LLC,” unless the business is a corporation or LLC.
Corporations and LLCs can sometimes file DBAs that include “Inc.” or “LLC,” depending upon the laws of the particular state, county, city, or town.
There is no limit to the number of DBA names you can register. You can file as many DBAs as your business needs.
How do I file a DBA?
If you own a corporation or LLC, incorporate.com can help you file a DBA with the appropriate state, county, or local office for a service fee of $150 plus government fees.
If you conduct business as a sole proprietor or partnership, our services depend upon the location of your business. Please contact us for more information about the services we offer in your area. In some cases, we can help sole proprietors and partnerships file DBAs.
Does a DBA require annual renewal?
State and local offices have unique rules for DBA expiration. While some state and local governments require businesses to renew DBA filings, others do not. If your business must renew its DBA registration, your state or local government office typically sends a renewal notice to the business.
Depending upon the location of your business, we may offer DBA renewal services in your area. Get help renewing your DBA name by contacting us at 800-818-6082 (toll-free) or 302-636-5440.
After you place an order for this service:
- Tell us what name you want to use to file a DBA name.
- Submit payment and information about you and your company.
- We will send you the application materials for your signature.
- Sign and return the form to us for filing with the appropriate government office.
- We will send you the approval notice when the state or local government has accepted your request.