My Business Portal Login
We are changing the way you can do business with us at Optus. Our emphasis is on self-service to simplify and expedite how we interact to deliver the business benefits to your organisation.
‘My Business Portal’ will become your single access point for Optus Business online functionality. We are initially rolling out the capability to create, track and manage service and fault request through the portal for all your Optus, Alphawest and Uecomm services.
Login to other services
You can continue to access the services in the menu opposite until their integration into the Portal at a future date:
Optus Business Customers
Inbound Service Management
EMC Dashboard (EMC)
Your EMC Dashboard will remain active to view service performance and access reports until migration. Access to the EMC Service Desk is unchanged.
We’re committed to delivering mobile, fixed and satellite networks to cover your business.
Our dedicated Support team is on hand to help you with all matters relating to your order.
Our latest expert Business and Information Communications Technology advice.
Discover the trends and changing customer expectations that affect your business.
#business name generator
Name your business in 10 seconds or less
Did you get beaten to the punch?
It happens all the time: you come up with a whole list of creative business name ideas, then hit the web to buy the domains you want. And they’re all taken!
Catchy company names – good ones – go quickly because they’re in high demand worldwide. Happily, you have a lot of play room in choosing a business name. It’s good to get creative, as long as you clearly communicate what your company offers.
Whether you’re stuck for ideas or someone else beat you to the punch on your perfect website name, we can help.
Stick in your customers’ minds
Humans are creatures of habit. We develop a way of thinking and most of us stick to it. Unique business names come from all kinds of ideas, though, and often not the first ones that roll through our heads – because those can be the same ones rolling through competitors’ heads, too. Easy differentiation is key when choosing a business name.
That’s where domain and brand name generators like this one come into play: machines might be purely logical, but they excel at helping us think outside our human boxes.
Get unique brand name ideas (100% available)
Using a domain name generator to inspire you isn’t lazy. It’s smart. You’ll be surprised how many good ideas your competitors haven’t thought of yet (and that maybe didn’t occur to you, either).
To get thousands of company and domain name suggestions instantly, simply plug your company’s core concept into the field above. Shopify will identify all related domains that are currently available.
Give it a spin – it’s totally free.
#small business grant
Small Business Grants: The Facts and the Fiction
I say for the most part because government grants for small businesses do exist, but the opportunity to secure one is limited to a narrow field of candidates.
Here’s what you need to know about government grants for small businesses, who is eligible to receive them, and how to go about getting them.
What grants are available?
Before diving into the types of government grants available to small businesses, let’s start by establishing what the government does not provide grants for.
The federal government doesn’t provide grants for any of the following activities:
- Starting and expanding a business
- Paying off debt
- Covering operational expenses
However—and here’s the twist—the federal government does award grants to small businesses in certain fields and industries (for example, scientific, environmental, and medical research). The Small Business Innovation Research (SBIR) program, for example, is one of the most lucrative sources of federal grants for high-tech startups or high-growth firms (more on SBIR below).
The reason why federal grants are largely off-limits to small businesses is that they are funded by our tax dollars and appropriated through Congress and The White House. Fund allocations are tightly controlled and only awarded to business endeavors that are closely tied to the agenda of a particular government agency, such as the U.S. Department of Agriculture or the U.S. Department of Energy.
Outside Washington, things don’t get much better. Although some state and local government agencies do award small business grants—which they often call discretionary inventive grants —these state grants are also closely aligned to agency objectives and tend to be limited to larger companies.
How to find and apply for small business grants
If you think your business may qualify for a grant, the resources below can help you with your search:
Grants.gov is Uncle Sam’s central repository and searchable database of over 1,000 different grant programs. To narrow down your search to small business grants, navigate to the “Browse Eligibilities” tab and select “Small Businesses”.
State and local grants
Contact your state economic development agency for information about discretionary incentive grants.
Corporate and nonprofit grants
Small business grants are also available from select nonprofits (WomensNet. for example) and corporations, such as the Intuit “Love our Local Business ” campaign.
SBIR grants for R D businesses
As mentioned above, if your small business is engaged in research and development (R D), you may be eligible for a Small Business Innovation Research (SBIR) grant. SBIR is a federal program, overseen by the U.S. Small Business Administration (SBA), that awards grants and government contracts to stimulate high-tech innovation and grow the economy by supporting the R D necessary to develop and commercialize innovative technological products. In 2010, SBIR awarded approximately $2 billion in research funds, with more than half the awards going to businesses that employed fewer than 25 people.
While the eligibility criteria for an SBIR grant is pretty straightforward—businesses need to be more than 50 percent American-owned, located in the U.S. and have fewer than 500 employees—securing a grant requires some effort. First, you’ll need to prove that your efforts are aligned with federal R D goals by searching advertised agency solicitations on the SBIR website. Next, submit a proposal outlining the technical merits and benefits of your venture. If you are successful, you’ll then enter a phased R D process. You can read more about this phased approach on SBIR.gov .
The bottom line
Hopefully this information cleared up any misconceptions you may have had about small business government grants.
If you need an injection of capital, don’t waste your time falling for the promises of late-night “free government money” infomercials, and instead use your energies to investigate other sources of financing.
If you don’t qualify for a bank loan, consider an SBA loan, which can be easier to secure than a standard bank loan. An SBA loan is funded with money that comes indirectly from the SBA—first the SBA makes a guaranteed loan to your bank, which then makes a small business loan to you, the business owner. This approach allows the bank to take on a little more risk than they otherwise might be able to afford.
This article is part of our Business Funding Guide. fund your business today, with Bplans.
How LivePlan makes your business more successful
If you re writing a business plan you’re in luck. Online business planning software makes it easier than ever before to put together a business plan for your business.
As you ll see in a moment LivePlan is more than just business plan software though. It s a knowledgable guide combined with a professional designer coupled with a financial wizard. It ll help you get over the three most common business hurdles with ease.
Let s take a look at those common hurdles and see how producing a top notch business plan sets your business up for success.
#small business help
Small Business Assistance
The Center for Tobacco Products (CTP) Office of Small Business Assistance (OSBA) provides technical and other nonfinancial assistance to small tobacco product manufacturers to help them and other small businesses to comply with the requirements of the Tobacco Control Act (TCA).
We answer questions from regulated industry, including small tobacco product manufacturers and retailers, consumers of regulated tobacco products, and the general public. We respond to thousands of calls, emails, and correspondence every year to assist in answering specific questions about requirements of small businesses and how to comply with the law.
If you have questions about the Tobacco Control Act or compliance with FDA regulations and policies, please contact us.
Is my product regulated by CTP?
In 2016, the FDA extended its authority to regulate all products that meet the definition of a tobacco product. including: E-Cigarettes and all other Electronic Nicotine Delivery Systems (ENDS), Dissolvables, Pipe Tobacco, Hookah Tobacco, Cigars, as well as, Novel and Future Tobacco Products.
Since June 2009, the FDA has regulated the following tobacco products: Cigarettes, Roll-Your-Own Tobacco, and Smokeless Tobacco.
Requirements for Tobacco Product Manufacturers, Importers, Wholesalers, and Distributors
For the newly-regulated products, FDA is limiting enforcement of most automatic provisions provided in the Food, Drug Cosmetic Act, examples of which are listed in the Topics Section below, to only apply to finished tobacco products.
When Do I Need To Comply?
Additional Resources Regarding Newly-Regulated Products:
Topics in this Section
Access information on the requirements and tools available for establishment registration and product listing of FDA regulated tobacco products.
Access information about user fees from all domestic manufacturers and importers of cigarettes, snuff, chewing tobacco, roll-your-own tobacco, cigar, and pipe tobacco.
Take a closer look at the process of submitting a list of ingredients.
Find out how to submit tobacco health documents that relate to health, toxicological, behavioral, or physiologic effects of current or future tobacco products, their constituents (including smoke constituents), ingredients, components, and additives.
Read how to submit an application and obtain FDA authorization before marketing a new tobacco product.
Understand how to report quantities of harmful and potentially harmful constituents (HPHCs).
More OSBA Resources
Tobacco products imported or offered for import into the United States must comply with all applicable requirements under the Federal Food, Drug, and Cosmetic Act (FD C Act) as amended by the Family Smoking Prevention and Tobacco Control Act. The Tobacco Control Act also requires FDA to report to Congress on the export of tobacco products that do not conform to U.S. tobacco product standards.
Wholesalers and distributors of tobacco products have responsibilities under the Federal Food, Drug, and Cosmetic Act (FD C Act) and its implementing regulations as amended by the Family Smoking Prevention and Tobacco Control Act.
Restrictions on tobacco product manufacturers, retailers, and distributers include: prohibition of sponsorship of any athletic, musical, or other social or cultural event, or any team or entry in those events in a cigarette or smokeless tobacco brand name; and prohibition of the sale or distribution of items, such as hats and tee shirts, with cigarette and smokeless tobacco brands or logos.
Restrictions on certain tobacco products labeling include restrictions on tobacco products labeled or advertised with the terms light, low, mild or similar descriptors and requiring warnings on packages and advertisements of smokeless tobacco, cigarette tobacco, roll-your-own tobacco, and covered tobacco products.
Contact Small Business Assistance
How Business Intelligence Helps Small Businesses Make Better Decisions
We often talk about the benefits of business intelligence, but we rarely explain what business intelligence is and why you should even consider it. More often than not, we are faced with this dilemma as we find ourselves excited at the “prospect” of what our business intelligence (BI) tools should offer, without knowing what it really can do.
In a recent blog post published by Panorama, they tackled an important yet simple business question, “What is Business Intelligence ?”
BI is a tool that helps organizations improve decision making by tracking, processing, storing and analyzing data and transforming it into insights. Business users can in turn use these insights to make the right decisions in the right time, cutting costs, identifying new business opportunities and improving their organization’s performance.
Do we need business intelligence?
Today we live in a world where organizations collect and store huge amounts of data. If that data is not put to good use to serve the company for a specific purpose, it becomes a heavy and expensive burden for the organization. It is very easy to get lost in all the data as the analysis process can be long and tedious; but with BI, the process becomes optimized plus with solutions like panorama NECTO 16. it has become almost automatic! Users can get knowledge that will improve their decision making in just two clicks!
Not only large corporations need BI. Small businesses do too!
When most of us started our businesses, business intelligence (BI) was a special treat only the big-chip companies could enjoy, because well, employing analytics software required building data centers and hiring IT specialists and consultants.
If it helps big organizations make better business decisions, then it should be able to help small business make sound and effective decisions for their businesses too!
Times have changed, and today, small business BI is a booming industry. The same technological explosion that made the whole world fit into our pockets; in the shape of a smartphone or a tablet, also drastically reduced the size and cost of analytical solutions. For the first time, it is possible for small businesses to deploy BI to fulfill different needs, analyze their performance, predict their future, and make better decisions.
For small businesses where one person is a jack of all trades, it means that your employees can pull out the particular piece of information they need even if it exceeds their immediate area of expertise.
Through this, members of your team are empowered to view the same data from multiple locations and make data-driven decisions together. Business intelligence for small business doesn’t require any programming knowledge; neither need you to invest in trainings. All you need to do is to create a dashboard that will make everybody, from the top of the ladder to the bottom, understand that regular data analysis pays off. Gathering high-quality data is not a one-time effort and you must re-evaluate your goals periodically to determine whether your BI setup is helping you achieve them. The more you empower individuals to use and share data, the better their access to vital customer and financial information, then the more effective they will be in contributing to the achievement of your goal.
Also, getting visual is one of the best ways to explore and understand data, particularly when presenting it to customers, investors or other stakeholders. To present data in a digestible and persuasive way and not to lose your audience’s attention, it’s advisable to use infographics – best choice of BI for small businesses. With this smart solution you can display business data on compelling charts without spending too much time on chart formatting and design.
Furthermore, it helps you to grow your business. How is it possible? BI tools are smart and will help you reveal some trends in your past performance that could otherwise go unnoticed. You can identify crucial trends in your data with the potential to unlock new growth opportunities. By analyzing your past performance in context and trying to understand the factors that influenced the best or worst results, you can discover the key to the future growth.
However, please note.
When small businesses go shopping for BI and analytics solutions. the tendency can be to take a giant leap. The prospect of having all your data integrated and available to end users sounds exciting.
Also, management may think the system they buy should accommodate any future needs that may arise as the business grows. This may make many of them to lose sight of the fact that the solution must be simple and easy to manage in order to be successful in the long term.
Of course, the sweet talking salesmen from different solution providers also play a role in confusing the decision makers and making them sway from their immediate needs, and they sell a complicated system that’s far too expansive for a small business that basically only needs to analyze little data.
Therefore, the best approach for a small business is to consider a BI suite that provides the best data connectors for their most important data. Business intelligence solutions with straight-forward incorporation requirements and immediate impact, is a much better alternative for small companies.
From Our Partners
Company Address Services for your business
Virtual Office Address
Mail Forwarding Address
Registered Office Address
About Company Address
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The application process was so simple and the customer service is excellent. All of the staff are so friendly and helpful, particularly with individuals who run start-up businesses like myself. I would highly recommend this service to any other growing businesses looking for address services.
Naomi, Peace Focus Entertainment
Delighted with the service. Was set up within a matter of minutes and they have genuinely been so quick and efficient in contact.
Not sure if they are happy for me to say this or not but I signed up for the registered address only and had nothing but official mail included in forwarding. Despite this, I received a one off letter from Google during my first week.
They emailed me a notification and asked if I would be interested in upgrading my package, I explained that this really was a one off and would have no need to for a more expensive service, they replied back instantly saying they completely understand and will forward it onto me free of charge! Fantastic service, would highly recommend to anyone.
Marcus Sullens, DSG Group
I have been in the process of setting up my corporation in Ireland remotely from New York since July of 2016. During that time I have found the services of Company Address to be prompt, courteous and effective. As anyone trying to accomplish this remotely will attest, having a service like this that you can rely on is very reassuring. I would highly recommend this company and service.
Daniel O Sullivan, Gyst Technologies Limited
Absolutely fantastic service highly recommended to others
Chris Christou, Travelzoo.org
I am delighted with the service we have received through Company Address. We receive our letters very promptly and any communication has been efficient and friendly. A great find!
I have been using Company Address for over a year and have been impressed by their speedy service, and value for money. Highly recommend!
Lee Ramsingh, Better Technology Consulting Ltd
Great company, great service. Address was setup instantly and the price is very good for a London presence. They also scanned and emailed some postal mail for free even though it isn’t included in my service, that’s really nice! Thanks, Jacob- https://www.binaryoptionsexpert.net/
Jacob Matthews, BinaryOptionsExpert.net
i have been very pleased with the flexible and professional service offered by Company Addresss.
We have been using this company for just under a year now. Company address have attended the companies requirements very professionally and worked with us to what mail can be scanned in and sent via email before being delivered via post. They are an absolute pleasure to work with!
Lorraine, Liquid Screed Ltd
I have been delighted with the quality of service I’ve received from Company Address and would recommend them without hesitation or reservation.
Pani Bundy, Ace Fibreglass Roofing Limited
good and reliable service, customer services are always prompt in their responses. Would recommend.
Christine, BMS FIDUCIARY SERVICES LIMITED
Company Address have been very helpful. We would highly recommend them.
James, Bond Beaumont
We explain how companies registered in Australia need to keep their email and address details up to date with ASIC.
How to change company addresses
You can make a change of address through ASIC’s website. It’s important to keep your information up to date so you receive information and avoid late fees.
To change your company addresses:
- Register for online access using your company’s corporate key
- Log in to our online portal with your company’s ACN or ABN
- Enter your username and password
- Select ‘Start new form’ and select ‘Change to company details’ (484)
You can then update all address details online. Any address changes will show on our register within seven days.
How to check your current company address details
To check your current company addresses you can:
- Log in to your company officeholder account, or
- Search our registers for your company details.
If your address details are incorrect, use our online services to update them.
What address details ASIC need
All Australian companies must give ASIC:
- the address of their registered office and principal place of business
- the residential address of each officeholder, and
- the address of each member of a proprietary company (if there are less than 20 members),
- the contact address if the company chooses to have one.
These addresses are visible when conducting a company search .
If we receive information that an address may be incorrect or when mail we have sent gets returned we may highlight this fact in our register .
Where does ASIC send correspondence?
Officeholders registered for online lodgement will receive their annual statement online.
Otherwise, ASIC sends correspondence to the registered agent or contact address. If a registered agent or contact address is not available, the registered office address is used.
If we don’t receive a response and there are still unpaid invoices, we may send correspondence to an officeholder’s residential address.
ASIC is sending me mail for a company I’ve never heard of
If you are receiving mail for a company that isn’t located at your address, see ‘What to do if you receive mail for a company that isn’t yours’ .
You can notify a change to your email address through our online services .
If you’re registered for online lodgement an email is sent when the annual statement is ready.
An Australian company must have a registered office to receive correspondence. A registered office does not need to be the same as the company’s principal place of business, but it cannot be a post office box.
If the company does not occupy the premises, the occupier of the address must give written consent to use the address as its registered office.
You must notify us of any address changes within 28 days. Once you’ve made the change online, the new address will appear on our register within seven days.
Registered agents must tell us of changes to their address as soon as possible by completing Form RA01 Notification to register, change details of, or cease as an agent .
If you don’t have a registered agent, you can nominate a contact address where we can send correspondence by completing Form 486 Notification to nominate, change or cease a contact address for a company. This address can be a post office box.
If you have a registered agent you must cease them first by completing a Form 362 Notification by a company to nominate or cease a registered agent or contact addres s online .
Principal place of business
An Australian company must tell us the address of its principal place of business. It cannot be a post office box
Tell us of a change to your principal place of business address online. You must notify ASIC of any changes within 28 days.
Company officeholder’s residential address
You must tell us the residential address of all directors, alternate directors and secretaries of a company. The address cannot be a post office box.
Tell us of a change to a company officeholder’s residential address online by completing a Form 484 Change to company details.
You must notify ASIC of any changes within 28 days.
Proprietary company member’s (shareholder) address
You must tell us the address of a member (shareholder) of a proprietary company, whether they are an individual or a company. This can be a post office box.
Where a proprietary company has more than 20 members in a share class, you only need to tell us the address of the top 20 members.
Tell us of a change to a proprietary company member’s (shareholder) address online by completing a Form 484 Change to company details.
You must notify ASIC of any changes within 28 days.
Suppression of residential address
This may be because:
- they have a silent enrolment status by the Australian Electoral Commission
- they are not recorded on an electoral roll in Australia
If they are not recorded on the electoral roll in Australia, ASIC will decide if their usual residential address on the corporate register may put at risk their personal safety or the personal safety of family members.
Where there is no physical change to an address
If an Australian address changes, but there is no change in the physical location, you must still notify us by completing a Form 484 Change to company details. You must also attach a letter from the company officer or liquidator informing us that the address has changed.
For example, a lot number is now a street number or a town/suburb has changed due to alteration of council boundaries.
Provided that the physical location has not changed, late lodgement fees will not apply.
If your company, registered body or foreign company is a charity registered with the Australian Charities and Not-for-Profits Commission (ACNC) some of your reporting obligations to ASIC will no longer apply. Find out what to do if you are a charity .
It is important that you keep your company address information current to ensure you meet your legal obligations and to avoid paying late fees.
Using our online services is fastest and most convenient way to keep your company address up to date.
Cement Lasting Impressions
Business cards are statements. They are first impressions. They express what you don’t say. They leave a lasting impression. Invest in quality cards.
Some people tend to think that business cards are quickly becoming a thing of the past. We disagree. Are you going to fist bump with your iPhone or Android to exchange contact information, or text/email a vCard to them? Okay, maybe you will – sometimes. But exchanging business cards is the traditional way information has been exchanged between two business people in some cultures it’s considered an honor to do so in our culture it’s a necessity.
The UPS Store has literally hundreds of business card templates styles, themes and categories to help you create custom business cards that properly represent your brand. It’s from one of our business card templates that you can quickly and easily refresh the brands image, or re-create a current business card design that has worked well for you in the past.
To ensure printing accuracy. Download one of the templates below for your design project.
Need More Help?
Print Never Looked Better.
Choose from a vast variety of exciting products. The UPS Store offers more than just copies and prints. Visit our full product section to see what The UPS Store has to offer you. Whether your need is business cards, postcards, envelopes, or all of these, The UPS Store has your small business needs covered. Choose from hundreds of exciting designed templates to find a style that sets you and your business apart.
Visit our All Products page to see the many possibilities that The UPS Store has created for you.
Have your own designs? No problem! Use our website to simply upload your own designs, and create beautiful and unique custom print products that fit your branding needs.
Variety of Paper Options
Thousands of Templates
Multiple Finishing Options Available
Business Card Templates
Is a restaurant the only place that can make the statement, “Where Quantity meets Quality!”? No, The UPS Store stocks its virtual store shelves with a complete line of professional custom business card designs that can be easily edited using the advanced online design studio and ordered in a multitude of quantities. The UPS Store’s printing services are convenient, fast and affordable. As a good business practice, keep your information up-to-date and abundantly available in your wallet, purse, backpack, briefcase, planner, car, office, etc. One can never be over prepared. If you don’t have business cards on you, they certainly cannot go to work for you.
Our online design studio inspires even the most novice of computer users to take the plunge and create custom business cards which they are proud to handout and exchange. If you have questions as you go through the process we are accessible on live chat to help answer any questions that you run into from design to checkout. Also, The UPS Store in your area is another excellent resource to engage with the design and printing services. It’s certainly less expensive than you would think to have custom business cards designed and printed. So, if your telephone number, cell phone number, address or email change or need updating, simply reprint your cards instead of writing in your new information on the old one. Nothing makes you seem more unprepared, for any situation, than having to handwrite your contact information instead of having a current, custom business card design. What does that say about you and your company? Especially when producing custom business cards is so easy and so affordable. Remember, with our printing technology, you can have professional, accurate and eye-catching business cards in no time at all.
The fundamental introduction component of your business identity is custom business cards. While a significant amount of the relationships and business we conduct is handled online, a professionally printed card is still looked for when meeting a client.
Get started by selecting from the product options that best describes the finished product you plan on handing out. Then click “Design Now!” An assortment of professionally designed business card templates is presented for you to browse through and narrow your options. For your convenience, we have tagged the business card templates by industry, events and seasonal and then added the people group to help you more quickly identify your brand with a particular design theme or category. You will be amazed at just how many business card templates we have in stock.
Once you have made your selection, the online design studio will open so that you can begin personalizing the business card design. You will find incorporating your images, graphics and adding your text to the predefined areas an easy, user-friendly process. After you have customized the template to your satisfaction and approved the design, just save your project and add to cart. To ensure that the business card you designed, is built to impress, we check the images and text to ensure that there are no errors and that what you see is what you get once it’s sent to production.
If you are the adventurous type, you can create a totally new look by starting from a blank canvas and adding your own background, images, shapes, colors and text. The online design studio is packed with advanced design tools, which allows you to let your creative side run wild.
With The UPS Store, there are no limits for printing custom business cards. We will professionally print and cut your business cards, and quickly get them delivered and into your hands. You know exactly what you want. and your business needs invest into your brand!
#small business crm
Compare Small Business CRM Software
With the growing number of affordable, Web-based products on the market, more and more small businesses are looking for customer relationship management (CRM) software to manage interactions with both current and prospective customers.
Many are seeking to upgrade from basic email marketing or contact management systems. However, the capabilities of CRM systems can range widely, with varying levels of functionality for sales, marketing and customer support. We developed this guide to help buyers understand exactly what these products can offer, so they can select the solution that best meets their needs.
Here’s what we’ll cover:
Common Reasons Small Businesses Shop for a CRM Solution
Thousands of small businesses contact us every year, looking for advice to help them select the CRM solution best suited to their company. Some are just getting started, while others are looking to replace an outdated or problematic system.
Small businesses most commonly look to purchase a CRM system because they are:
- Hoping to consolidate customer records and reduce double-entry.
- Seeking to automate functions (alerts, follow-up emails etc.).
- Looking to generate, track and manage leads more efficiently.
- Needing specific features (e.g. trouble ticket management).
- Frustrated with current CRM software (too complicated or not enough features).
- Experiencing transition or company growth.
Core CRM Applications for Small Businesses
The core component of any CRM solution, contact management systems consolidate critical customer data (e.g. names, addresses and company info) into a single database, as opposed to scattering it across many individual inboxes or address books.
Most small businesses; any business that needs to organize contact information or associate notifications, tasks, notes, files etc. with specific customers.
Basic sales management applications allow businesses to track deals at different stages of the sales pipeline, integrating sales activities and appointments with the general contact database. Some may also include limited automation (e.g. automatically sending follow-up emails or setting up reminders) and reporting.
Any small business with a dedicated sales team, or that needs to organize a high volume of leads and automate follow-up (e.g. real estate agencies).
Entry-level marketing automation applications allow small businesses to quickly set up landing pages, Web forms and email templates that inspire potential customers to take action. They may also offer some degree of automation to send targeted, personalized messages based on prospects behavior.
Small businesses with a dedicated marketing team, and/or looking to attract potential customers through email marketing or Web traffic.
Customer service management
Simpler customer service applications typically focus on basic trouble ticket management, which allows small businesses to document, track and resolve customer issues.
Small businesses with a dedicated customer service team, or any business that needs to resolve a high volume of customer inquiries and/or complaints (e.g. software companies).
Pricing: Web-Based vs. On-Premise CRM
Most small businesses should consider hosted, cloud-based CRM solutions. Because these systems are hosted by the vendor, they eliminate the need for you to have a dedicated IT team for managing and maintaining your own server. They also drastically reduce upfront investment and installation costs.
In addition, they typically offer monthly subscription pricing, which makes them scale well for fast-growing companies that need to add additional user licenses or features down the road.
However, small businesses with sufficient IT resources and capital may still benefit from on-premise CRM systems. These solutions usually require purchasing an expensive perpetual license up front, but they may become the cheaper option if you use the same system over an extended period of time.
You can see how pricing for these two models compares to figure out what works best for you using this tool. However, keep in mind that with on-premise solutions, you might also pay additionally for upgrades, customizations or maintenance.
Key Considerations for Small Businesses
With so many options and feature sets to choose from, selecting the right CRM for your small business can quickly become an overwhelming task. To narrow things down, here are four key factors for small businesses in particular to keep in mind as they evaluate different products:
Which Applications to Prioritize?
Because CRM encompasses so many functions (e.g. sales, marketing and customer service), many entry-level products are actually best-of-breed solutions. This means they focus on only one of the core applications listed above (although all CRM systems will provide some level of contact management functionality). Integrated suites, meaning solutions combining multiple applications in one software package (often billed as professional or enterprise editions) are much more expensive.
So before you begin shopping, start with a clear assessment of exactly which functions you need. The Best for. column in the chart above provides recommendations as to which types of companies may need which applications.
System Complexity and Ease-of-Use
Many small businesses we speak with say they re replacing their CRM system because it s too complicated or difficult to use. And if your employees find it too burdensome to input data into your program, you ll wind up with a spotty, incomplete customer database, which defeats the entire purpose of having a system in place.
As a result, small businesses should pay particular attention to ease-of-use as they evaluate CRM software options. Consider solutions with smart, intuitive interfaces. Also, take advantage of the demos and trials offered by many companies to get a real sense of how user-friendly a system is.
While small businesses may not have as many integration requirements as larger companies, you should still consider CRM solutions that integrate with programs that you and your employees already use, such as email clients, calendars and accounting software.
For instance, integration with email clients such as Outlook and Gmail will make it much easier to import contacts and conversations into your new system. It also allows your employees to continue using the programs they re comfortable with, while ensuring your contact database remains comprehensive and up-to-date.
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With more than 40 years collective professional experience we invite you to see your world afresh, through our eyes, with the benefit of our creative insight and technical know how. We’re specialist photographers for special businesses in Industry. Infrastructure. Engineering. and Architecture ; and for businesses that need specialists for their Corporate Portraits. Annual Reports. Commercial Advertising and Time-Lapse photography .
Images for Business is a pre-qualified service provider on the NSW Government Panel Pre-qualification Scheme: Performance and Management Services to provide imaging services. This means that our skills, experience and credentials have already been assessed and that direct procurement is often possible or is streamlined as a result of our pre-qualification status.
We have a depth of experience, skills and working with agency knowledge developed over many years supporting government projects.
Continually investing in our cameras, lenses and studio, we ensure the images we craft do truly inspire.
Benefits of Client Collaboration
Working with our clients before the shoot ensures we have the best brief to guarantee the best images on the day.
Responsive and Respectful
As Sydney based national photographers we’ll always respond to your enquiry, brief and deadline with respect.